LivePerson Conversation Cloud (LiveEngage) vs. Nuance Digital Engagement Platform
LivePerson Conversation Cloud (LiveEngage) vs. Nuance Digital Engagement Platform
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
LivePerson Conversation Cloud (LiveEngage) | N/A | LivePerson headquartered in New York offers solutions for AI-guided live chat and conversational messaging, with the Conversation Cloud (formerly LiveEngage), supporting sales and service teams with answering questions across all popular messaging channels. | N/A | |
Nuance Digital Engagement Platform | N/A | The Nuance Digital Engagement Platform is a customer engagement platform featuring customer targeting, omni-channel customer interaction management, and an integration framework for apps and platforms used for contact (e.g. live chat), with automation and workforce management features (agent monitoring, coaching) as well. It is based on the TouchCommerce Conversation Platform acquired with TouchCommerce in 2016. | N/A |
LivePerson Conversation Cloud (LiveEngage) | Nuance Digital Engagement Platform | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
LivePerson Conversation Cloud (LiveEngage) | Nuance Digital Engagement Platform | |
---|---|---|
Top Pros |
|
|
Top Cons |
|
|
LivePerson Conversation Cloud (LiveEngage) | Nuance Digital Engagement Platform | |
---|---|---|
Small Businesses | Simplify360 Score 7.8 out of 10 | Simplify360 Score 7.8 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Conversica Score 9.4 out of 10 | Conversica Score 9.4 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
LivePerson Conversation Cloud (LiveEngage) | Nuance Digital Engagement Platform | |
---|---|---|
Likelihood to Recommend | 8.0 (14 ratings) | - (0 ratings) |
Likelihood to Renew | 10.0 (10 ratings) | - (0 ratings) |
LivePerson Conversation Cloud (LiveEngage) | Nuance Digital Engagement Platform | |
---|---|---|
Likelihood to Recommend | LivePerson | Nuance No answers on this topic |
Pros | LivePerson | Nuance No answers on this topic |
Cons | LivePerson | Nuance No answers on this topic |
Likelihood to Renew | LivePerson | Nuance No answers on this topic |
Alternatives Considered | LivePerson | Nuance No answers on this topic |
Return on Investment | LivePerson | Nuance No answers on this topic |
ScreenShots |