LivePerson Conversation Cloud (LiveEngage) vs. Userlike
LivePerson Conversation Cloud (LiveEngage) vs. Userlike
Product | Rating | Most Used By | Product Summary | Starting Price |
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LivePerson Conversation Cloud (LiveEngage) | N/A | LivePerson headquartered in New York offers solutions for AI-guided live chat and conversational messaging, with the Conversation Cloud (formerly LiveEngage), supporting sales and service teams with answering questions across all popular messaging channels. | N/A | |
Userlike | Mid-Size Companies (51-1,000 employees) | Userlike is software for live chat and customer messaging that gives businesses a central inbox for messages from various channels like Website-Chat, WhatsApp, Facebook Messenger, Instagram, and SMS. To generate more leads, its Website Messenger offers features like canned messages, file sharing, voice messages and video calls including screen sharing. Their solution also allows creating AI chatbots, smart FAQ pages and interactive contact forms to automate customer… | $37 per month |
LivePerson Conversation Cloud (LiveEngage) | Userlike | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | Userlike has a Freemium business model. You don't need to enter your billing info to register. Once you register, you get 14 days of trial to test the Premium version, after which your account automatically switches to Free. You can then choose to upgrade to Premium, or continue rolling with the Free version. | ||||||||||||||
More Pricing Information |
LivePerson Conversation Cloud (LiveEngage) | Userlike | |
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Top Pros |
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Top Cons |
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LivePerson Conversation Cloud (LiveEngage) | Userlike | |
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Small Businesses | Simplify360 Score 7.8 out of 10 | Gist Score 9.6 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Conversica Score 9.4 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
LivePerson Conversation Cloud (LiveEngage) | Userlike | |
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Likelihood to Recommend | 8.0 (14 ratings) | - (0 ratings) |
Likelihood to Renew | 10.0 (10 ratings) | - (0 ratings) |
LivePerson Conversation Cloud (LiveEngage) | Userlike | |
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Likelihood to Recommend | LivePerson | Userlike No answers on this topic |
Pros | LivePerson | Userlike No answers on this topic |
Cons | LivePerson | Userlike No answers on this topic |
Likelihood to Renew | LivePerson | Userlike No answers on this topic |
Alternatives Considered | LivePerson | Userlike No answers on this topic |
Return on Investment | LivePerson | Userlike No answers on this topic |
ScreenShots | Userlike Screenshots |