LivePerson CTI Platform (Tenfold) vs. Nectar Desk
LivePerson CTI Platform (Tenfold) vs. Nectar Desk
Product | Rating | Most Used By | Product Summary | Starting Price |
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LivePerson CTI Platform (Tenfold) | N/A | Tenfold is a computer telephony integration (CTI) platform optimized for customer support and sales enablement. All contact points and interactions with customers are automatically captured back into existing CRM software, such as business calls, emails, texts, and chats. The solution is now part of the LiveEngage since the October, 2021 acquisition. | N/A | |
Nectar Desk | Small Businesses (1-50 employees) | Nectar Desk is call center software for a wide variety of industries. It includes a complete suite of call center software features such as call recording, IVRs and call transfers. Additionally, it integrates with many CRM platforms in order to ensure that agents can work efficiently between Nectar Desk and their CRM. It also has advanced agent analytics which allow users to analyze their agents’ performance and make staffing adjustments as necessary. | N/A |
LivePerson CTI Platform (Tenfold) | Nectar Desk | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
LivePerson CTI Platform (Tenfold) | Nectar Desk | |
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Contact Center Software |
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Workforce Optimization (WFO) |
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LivePerson CTI Platform (Tenfold) | Nectar Desk | |
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Small Businesses | CloudTalk Score 8.5 out of 10 | CloudTalk Score 8.5 out of 10 |
Medium-sized Companies | CloudTalk Score 8.5 out of 10 | CloudTalk Score 8.5 out of 10 |
Enterprises | Bright Pattern Contact Center Score 9.6 out of 10 | Bright Pattern Contact Center Score 9.6 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
LivePerson CTI Platform (Tenfold) | Nectar Desk | |
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Likelihood to Recommend | 9.0 (64 ratings) | 8.0 (1 ratings) |
LivePerson CTI Platform (Tenfold) | Nectar Desk | |
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Likelihood to Recommend | ![]() LivePerson
| NectarDesk Inc.
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Pros | ![]() LivePerson
| NectarDesk Inc.
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Cons | ![]() LivePerson
| NectarDesk Inc.
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Alternatives Considered | ![]() LivePerson
| NectarDesk Inc. No answers on this topic |
Return on Investment | ![]() LivePerson
| NectarDesk Inc.
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ScreenShots | LivePerson CTI Platform (Tenfold) Screenshots | Nectar Desk Screenshots |