LivePerson CTI Platform (Tenfold) vs. Nextiva Contact Center
LivePerson CTI Platform (Tenfold) vs. Nextiva Contact Center
Product | Rating | Most Used By | Product Summary | Starting Price |
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LivePerson CTI Platform (Tenfold) | N/A | Tenfold is a computer telephony integration (CTI) platform optimized for customer support and sales enablement. All contact points and interactions with customers are automatically captured back into existing CRM software, such as business calls, emails, texts, and chats. The solution is now part of the LiveEngage since the October, 2021 acquisition. | N/A | |
Nextiva Contact Center | N/A | Nextiva headquartered in Scottsdale, Arizona offers the Nextiva VoIP Call Center solution in two editions, Pro and Enterprise. It also features support for contact centers, allowing clients to manage customer service over multiple channels. Both plans feature unlimited call queues and intelligent call distribution. | $129 per month per user |
LivePerson CTI Platform (Tenfold) | Nextiva Contact Center | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Entry-level Setup Fee | Optional | Optional | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
LivePerson CTI Platform (Tenfold) | Nextiva Contact Center | |
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Contact Center Software |
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Workforce Optimization (WFO) |
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LivePerson CTI Platform (Tenfold) | Nextiva Contact Center | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
LivePerson CTI Platform (Tenfold) | Nextiva Contact Center | |
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Likelihood to Recommend | 9.0 (64 ratings) | 9.1 (31 ratings) |
Likelihood to Renew | - (0 ratings) | 10.0 (1 ratings) |
Support Rating | - (0 ratings) | 10.0 (1 ratings) |
LivePerson CTI Platform (Tenfold) | Nextiva Contact Center | |
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Likelihood to Recommend | LivePerson | Nextiva |
Pros | LivePerson | Nextiva |
Cons | LivePerson | Nextiva |
Likelihood to Renew | LivePerson No answers on this topic | Nextiva |
Support Rating | LivePerson No answers on this topic | Nextiva |
Alternatives Considered | LivePerson | Nextiva |
Return on Investment | LivePerson | Nextiva |
ScreenShots | LivePerson CTI Platform (Tenfold) Screenshots |