LiveWebinar vs. Zoom

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
LiveWebinar
Score 8.3 out of 10
N/A
LiveWebinar is a cloud-based tool that helps users manage online webinars, meetings, training, live streaming, chats, screen sharing, social media broadcasting and high definition (HD) recording via web browsers. It is a customizable solution that allows users to change logos, room colors, and design layouts, as well as create personalized registration forms to match their business's brand identity, and control email delivery and report designs. LiveWebinar allows users to broadcast…
$17.99
per month per user
Zoom
Score 8.4 out of 10
N/A
Zoom is a unified communications platform primarily known for its use as a web conferencing tool. It features HD video and audio, collaboration tools, chat functionality, and an enterprise cloud phone system.
$5
per month per license
Pricing
LiveWebinarZoom
Editions & Modules
No answers on this topic
Add-On Zoom Translated Captions
$5
per month per license
Add-On - Zoom Whiteboard
$24.90
per year
Pro
$149.90
per year per user
Business
$199.90
per year per user
Business Plus
$250.00
per year per user
Add-On - Conference Room Connector
$499
per year
Basic
Free
Enterprise
Custom
Add-On - Large Meetings
starting at $600
per year
Add-On - Cloud Storage
starting at $120
per year
Add-On Audio Conferencing
starting at $1200
per year
Add-On Zoom Phone Power Pack
Starting at $300
per year per user
Add-On - Zoom IQ for Sales
Contact Sales
Add-On - Quality of Service Subscription
Contact Sales
Offerings
Pricing Offerings
LiveWebinarZoom
Free Trial
NoYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Features
LiveWebinarZoom
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
LiveWebinar
7.3
3 Ratings
5% below category average
Zoom
-
Ratings
Dashboards6.72 Ratings00 Ratings
Data exportability8.01 Ratings00 Ratings
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
LiveWebinar
9.0
3 Ratings
8% above category average
Zoom
8.0
703 Ratings
3% below category average
High quality audio10.03 Ratings8.3697 Ratings
Mobile support8.03 Ratings00 Ratings
High quality video00 Ratings8.3699 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
LiveWebinar
9.0
3 Ratings
8% above category average
Zoom
8.1
696 Ratings
2% below category average
Calendar integration9.01 Ratings8.0619 Ratings
Record meetings / events9.03 Ratings8.4652 Ratings
Slideshows9.03 Ratings00 Ratings
Event registration9.02 Ratings00 Ratings
Meeting initiation00 Ratings8.2678 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
LiveWebinar
8.5
3 Ratings
1% above category average
Zoom
8.2
609 Ratings
0% below category average
Audience polling8.02 Ratings00 Ratings
Q&A9.03 Ratings00 Ratings
Live chat00 Ratings8.4591 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
LiveWebinar
8.5
2 Ratings
0% above category average
Zoom
8.1
586 Ratings
4% above category average
Participant roles & permissions8.02 Ratings8.1560 Ratings
Confidential attendee list9.01 Ratings00 Ratings
User authentication00 Ratings8.0507 Ratings
Online Events Marketing
Comparison of Online Events Marketing features of Product A and Product B
LiveWebinar
8.5
3 Ratings
5% above category average
Zoom
-
Ratings
Branding options9.03 Ratings00 Ratings
Integration to Marketing Automation8.03 Ratings00 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
LiveWebinar
-
Ratings
Zoom
8.2
691 Ratings
0% above category average
Desktop sharing00 Ratings8.7690 Ratings
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
LiveWebinar
-
Ratings
Zoom
5.2
7 Ratings
45% below category average
Hosted PBX00 Ratings3.52 Ratings
Multi-level Interactive Voice Response (IVR)00 Ratings5.65 Ratings
Directory of employee names00 Ratings6.56 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
LiveWebinar
-
Ratings
Zoom
6.3
8 Ratings
30% below category average
Answering rules00 Ratings6.54 Ratings
Call recording00 Ratings7.47 Ratings
Call park00 Ratings5.36 Ratings
Call screening00 Ratings6.05 Ratings
Message alerts00 Ratings6.67 Ratings
Business SMS/External Messaging00 Ratings5.33 Ratings
Voicemail Transcription00 Ratings7.34 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
LiveWebinar
-
Ratings
Zoom
7.3
8 Ratings
20% below category average
Mobile app for iOS00 Ratings7.18 Ratings
Mobile app for Android00 Ratings7.45 Ratings
Unified Communications Platform and Collaboration
Comparison of Unified Communications Platform and Collaboration features of Product A and Product B
LiveWebinar
-
Ratings
Zoom
5.3
5 Ratings
39% below category average
Centralized communications management00 Ratings5.04 Ratings
Team messaging00 Ratings5.05 Ratings
Team document sharing00 Ratings6.05 Ratings
Call and meeting analytics00 Ratings5.25 Ratings
Best Alternatives
LiveWebinarZoom
Small Businesses
BigMarker
BigMarker
Score 8.9 out of 10
PanTerra Streams
PanTerra Streams
Score 9.4 out of 10
Medium-sized Companies
Zoho Meeting
Zoho Meeting
Score 8.9 out of 10
PanTerra Streams
PanTerra Streams
Score 9.4 out of 10
Enterprises
GoTo Webinar
GoTo Webinar
Score 8.5 out of 10
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
LiveWebinarZoom
Likelihood to Recommend
9.0
(3 ratings)
8.3
(718 ratings)
Likelihood to Renew
10.0
(1 ratings)
9.0
(16 ratings)
Usability
9.0
(1 ratings)
8.9
(36 ratings)
Availability
-
(0 ratings)
10.0
(2 ratings)
Performance
-
(0 ratings)
10.0
(2 ratings)
Support Rating
10.0
(1 ratings)
8.8
(50 ratings)
Implementation Rating
-
(0 ratings)
10.0
(14 ratings)
Configurability
-
(0 ratings)
7.0
(2 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
7.9
(13 ratings)
Ease of integration
-
(0 ratings)
10.0
(2 ratings)
Product Scalability
-
(0 ratings)
10.0
(1 ratings)
Professional Services
-
(0 ratings)
9.1
(8 ratings)
Vendor post-sale
-
(0 ratings)
10.0
(2 ratings)
Vendor pre-sale
-
(0 ratings)
10.0
(2 ratings)
User Testimonials
LiveWebinarZoom
Likelihood to Recommend
RTCLab
LiveWebinar is best for individuals holding quick meetings or daily scheduled events. Having friction less meetings for teams which does not require prior app installation or setup makes this the perfect webinar platform for persons with techphobia. Schedule, Send, and Start the meeting. There's even built in surveys and tests which makes the meeting or event more engaging and interactive. Unfortunately for multi-day events, it is very hard to use LiveWebinar for this purpose. Let's say for virtual conferences which has defined dates and times for each session, LiveWebinar won't fit this purpose, or at least, it is very hard to execute this scenario using the platform.
Read full review
Zoom
In the new area of pandemic-era meetings online, I really like the opportunity that Zoom provides to have a meeting space. The audio and video quality is typically good, with problems usually being blamed on the bandwidth of the service provider. The recordings are great to be able to use once they have been processed. In fact, if there was one thing I would improve about recordings, it would be the amount of time it takes to render the video ready for output and sharing.
Read full review
Pros
RTCLab
  • Let's you create dedicated (permanent) meeting rooms for recurring meetings/training.
  • Easy overview of all past events/webinars.
  • Branding of a meeting room with company logo possible.
  • Lots of features that make the meeting more professional.
  • No need to install software to connect to a webinar.
Read full review
Zoom
  • It's a great way to connect around the world with minimal bandwidth consumption.
  • Meeting our peers and exchanging ideas is made possible through the use of high-quality video and audio calls.
  • Exceptional audio and video quality; we are recording meetings and transferring them to other storage.
  • Compared to other apps, it has more features and allows for efficient file sharing within the chatbox.
Read full review
Cons
RTCLab
  • Connectivity and streaming are not always reliable and a webpage needs to be reloaded.
Read full review
Zoom
  • You need an app to make the calls and meetings, but it would be perfect if it had a web-based option.
  • Sometimes when internet speed drops, the audio quality also drops; I would understand the video quality dropping, but the audio doesn't consume much bandwidth, so it would be nice to have a consistent audio even on low internet speeds.
Read full review
Likelihood to Renew
RTCLab
Absolutely love the features of Livewebinar and it's probably the most advanced Live webinar solution that I have used. Even with the absence of a native mobile app, the platform is useable on mobile or tablet screen sizes. There's no noticeable lags during the presentation and users find it easy to use and navigate during the presentations / webinars.
Read full review
Zoom
We're sticking with Zoom for the foreseeable future--given its compelling feature set, ease of use, and advanced technology, there's just no other competition to be excited about. Plus it's a Gartner-recognized industry leader, so it's a rather easy choice.
Read full review
Usability
RTCLab
LiveWebinar is an all in one solution for daily meetings and events. I made it a 9 as it is almost perfect in its current form. However, there were some reported issues on mobile connectivity as there is no native app of LiveWebinar for both iOS and Android. Moreover, I'm hoping that LiveWebinar could connect to my Google, Outlook, or iCal calendar to synch events regularly. I'd love to see my calendar inside LiveWebinar which makes it to the top of the feature wishlist for this platform. Further, if LiveWebinar is able to handle multiple day events or meetings with just a few clicks, that would make this platform, a 11/10 rating!
Read full review
Zoom
Zoom has been very good in terms of usability as I have rarely had issues joining the meetings on desktop and it has always provided me with a stable audio and video and it makes it very easy for me to get through any meetings without much problem. I have found that it helps create a very friendly environment with my team through the creation of conferences and moderated chat rooms.
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Reliability and Availability
RTCLab
No answers on this topic
Zoom
There have been less than a handful of outages during our two years with Zoom, and whenever there was one, an email informing us of the outage went out immediately, and they had the issue resolved shortly thereafter.
Read full review
Performance
RTCLab
No answers on this topic
Zoom
Zoom has among the best performance of any video conference platform, as I've mentioned several times. Besides that, their Chat platform works great, and their back end always runs smooth. It's unfortunate that reporting can now only be done by one month at a time, but nonetheless, it only takes a second to run any kind of Zoom report, whether it's an attendee report, Poll results, a user report, a list of meetings from the past month, etc.
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Support Rating
RTCLab
Customer support of LiveWebinar is top notch. They are available almost 24x7x365. I rarely wait for the next response and given that people are not suppose to work on holidays or weekends, their support agents are always there to lend a helping hand. The responses are spot on. It's not that I need help with platform having some issues or anything, but for general account questions, they quickly respond to each and every query I raise over to support. Definitely one of the best things with LiveWebinar.
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Zoom
As I've written before, Zoom makes us feel like we matter and that we're a client rather than a customer. They want us to succeed and they put in the time to make sure that we do. I feel like they're more of a business partner rather than simply a vendor or supplier. They spent a lot of time onboarding with us, giving us demos, helping us get set up, and then giving us follow-up to be sure it's going well.
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Implementation Rating
RTCLab
No answers on this topic
Zoom
If you receive any pushback from higher ups, point to any of the various positive reviews like this one. Or show Zoom's excellent Gartner report, or articles describing Zoom's partnership with Sequoia capital. It's not difficult to show how Zoom is a trustworthy industry leader with best-in-class technology.
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Alternatives Considered
RTCLab
  • Lower cost of ownership
  • Same or superior features
  • No additional software needs to be installed to join the meeting since everybody has already a web browser.
Read full review
Zoom
Zoom cannot be beaten for ubiquity - 100% of my clients and prospective clients are already familiar with Zoom. This is the #1 reason why I use Zoom. Additionally, Zoom integrates with AcuityScheduling, saving me a lot of time in creating meetings and adding them to the calendar. Zoom is disappointing in terms of video quality, interactivity features, and privacy. In cases where I need to use the recording of webinars for digital products, I will always use Crowdcast, and in cases where privacy is essential, I will use JitsiMeet.
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Contract Terms and Pricing Model
RTCLab
No answers on this topic
Zoom
Overall I feel it is a fair price for what you pay for and the time constraints are not an issue at all. Zoom allows users to be on there for hours and hours and also you can launch as many meetings as you want. Overall I am very happy with using Zoom for our business.
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Scalability
RTCLab
No answers on this topic
Zoom
Because the Basic licenses are completely free, and because it's very easy to configure and install Zoom, and because anyone can join Zoom from a link without needing an account, scaling is a Breeze. There are absolutely no roadblocks. My company keeps adding more Zoom Pro license every week since it's so in demand. We were able to convert users from several different platforms onto Zoom with no trouble at all.
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Professional Services
RTCLab
No answers on this topic
Zoom
The professional service that Zoom offers us in a particular way has been really successful for us to diversify functions and highlight others that allow us to link our remote work in a much more effective way.
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Return on Investment
RTCLab
  • LiveWebinar has made coordinating schedules for training easier.
Read full review
Zoom
  • It enables me to send and receive messages from my team members during video calls, handling online presentations.
  • With the ability to quickly stop, mute, and even receive notifications when someone enters or exits the meeting room, I'm never obligated to show up while making a call.
  • It is possible to record online meetings for future reference and more effective customer service. As we dealt with a lockdown, Zoom helped our business run smoothly.
Read full review
ScreenShots

LiveWebinar Screenshots

Screenshot of live streamingScreenshot of LiveWebinar brandingScreenshot of Room view on laptop and mobileScreenshot of Room view with live chat and participantsScreenshot of Room view YouTube PlayerScreenshot of User panel - registration forms + automation