What users are saying about
3 Ratings
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Top Rated
1767 Ratings
3 Ratings
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Score 8.8 out of 100

Zoom

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
1767 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100

Likelihood to Recommend

LiveWebinar

  • If you need your own branded meetings, webinar solution.
  • If you need many features to tweak the system/
  • If you need up to 1000 participants in a meeting, this would be a good platform to have.
  • Quickly start a meeting with no hassle, no installations, just share a link via email or chat.
  • Customers can join on mobile devices.
  • Less appropriate if you have participants who need to call in and you don't have that particular plan.
Dani S | TrustRadius Reviewer

Zoom

If you have to video conference anyone, and I do mean ANYone, Zoom is the perfect platform for that. Part of my job is helping our company adopt new technologies that we purchase, and Zoom is our preferred method. Maybe for an intimate setting or a performance review, I wouldn't use Zoom? But for almost any other scenario, I would recommend using Zoom.
Charles Browder | TrustRadius Reviewer

Feature Rating Comparison

Reporting & Analytics

LiveWebinar
6.5
Zoom
Dashboards
LiveWebinar
6.5
Zoom

Performance & Compatibility of Online Events Software

LiveWebinar
7.5
Zoom
8.2
High quality audio
LiveWebinar
8.0
Zoom
8.9
Mobile support
LiveWebinar
7.0
Zoom
7.0
High quality video
LiveWebinar
Zoom
9.0
Low bandwidth requirements
LiveWebinar
Zoom
7.9

Online Meetings / Events

LiveWebinar
8.5
Zoom
8.6
Calendar integration
LiveWebinar
9.0
Zoom
8.6
Record meetings / events
LiveWebinar
7.0
Zoom
9.0
Slideshows
LiveWebinar
9.0
Zoom
8.8
Event registration
LiveWebinar
9.0
Zoom
Meeting initiation
LiveWebinar
Zoom
8.9
Integrates with social media
LiveWebinar
Zoom
7.7

Online Events Collaboration

LiveWebinar
7.8
Zoom
8.5
Audience polling
LiveWebinar
9.0
Zoom
8.4
Q&A
LiveWebinar
6.6
Zoom
8.4
Live chat
LiveWebinar
Zoom
8.8

Online Events Security

LiveWebinar
9.0
Zoom
8.6
Participant roles & permissions
LiveWebinar
9.0
Zoom
8.6
Confidential attendee list
LiveWebinar
9.0
Zoom
8.5
User authentication
LiveWebinar
Zoom
8.8

Online Events Marketing

LiveWebinar
9.0
Zoom
Branding options
LiveWebinar
9.0
Zoom
Integration to Marketing Automation
LiveWebinar
9.0
Zoom

Screen Sharing

LiveWebinar
Zoom
8.8
Desktop sharing
LiveWebinar
Zoom
9.3
Whiteboards
LiveWebinar
Zoom
8.3

Pros

LiveWebinar

  • LiveWebinar makes it easy to share video clips and offer explanations simultaneously.
  • LiveWebinar allows the host to turn off the chat function so individuals are not distracted during the teaching.
  • LiveWebinar offers the ability to switch between teacher visuals, videos and power points, just as if doing 'in person.'
Lynn DeLaurentis | TrustRadius Reviewer

Zoom

  • It just works. Biggest complaint with our previous solution is that it took 10 minutes to connect to a meeting. Now, our users connect instantaneously.
  • Dashboard is fantasitic. Can access real time information to troubleshoot calls.
  • Admin ports offers quite a bit of information. Like that it's a one stop shop to access everything I need to administer the site, users, run reports and access the dashboard.
  • Tickets get resolved quickly.
  • Feature requests are realized quickly.
Diana Anderson | TrustRadius Reviewer

Cons

LiveWebinar

  • Call-in feature for meeting participants should be a standard feature. With my plan, I cannot access this.
  • Account assistant login is cumbersome.
  • Paintbrushes for whiteboard/presentation annotations could be improved and should include stamps (checkmarks, red big arrow, etc.).
Dani S | TrustRadius Reviewer

Zoom

  • When I used Zoom while conducting some administration tasks, it wasn't quick to switch back and forth between the one providing support and the user for the copy/paste function. When I spoke to the one providing support they said it happened all the time.
Dylan Smith | TrustRadius Reviewer

Likelihood to Renew

LiveWebinar

No score
No answers yet
No answers on this topic

Zoom

Zoom 9.5
Based on 15 answers
We're sticking with Zoom for the foreseeable future--given its compelling feature set, ease of use, and advanced technology, there's just no other competition to be excited about. Plus it's a Gartner-recognized industry leader, so it's a rather easy choice.
Stefan Scherbik | TrustRadius Reviewer

Usability

LiveWebinar

No score
No answers yet
No answers on this topic

Zoom

Zoom 9.7
Based on 16 answers
Everything is easy to understand and use, new users need no training. On the flipside there are minor annoyances such as calendar export being cumbersome (need re-auth every time) and also not having recordings shared within a team or forcing people to name them.
Matthew Gardner | TrustRadius Reviewer

Reliability and Availability

LiveWebinar

No score
No answers yet
No answers on this topic

Zoom

Zoom 10.0
Based on 1 answer
There have been less than a handful of outages during our two years with Zoom, and whenever there was one, an email informing us of the outage went out immediately, and they had the issue resolved shortly thereafter.
Stefan Scherbik | TrustRadius Reviewer

Performance

LiveWebinar

No score
No answers yet
No answers on this topic

Zoom

Zoom 10.0
Based on 1 answer
Zoom has among the best performance of any video conference platform, as I've mentioned several times. Besides that, their Chat platform works great, and their back end always runs smooth. It's unfortunate that reporting can now only be done by one month at a time, but nonetheless, it only takes a second to run any kind of Zoom report, whether it's an attendee report, Poll results, a user report, a list of meetings from the past month, etc.
Stefan Scherbik | TrustRadius Reviewer

Support Rating

LiveWebinar

No score
No answers yet
No answers on this topic

Zoom

Zoom 7.7
Based on 16 answers
As I've written before, Zoom makes us feel like we matter and that we're a client rather than a customer. They want us to succeed and they put in the time to make sure that we do. I feel like they're more of a business partner rather than simply a vendor or supplier. They spent a lot of time onboarding with us, giving us demos, helping us get set up, and then giving us follow-up to be sure it's going well.
Kenneth Hess | TrustRadius Reviewer

Implementation Rating

LiveWebinar

No score
No answers yet
No answers on this topic

Zoom

Zoom 9.7
Based on 7 answers
If you receive any pushback from higher ups, point to any of the various positive reviews like this one. Or show Zoom's excellent Gartner report, or articles describing Zoom's partnership with Sequoia capital. It's not difficult to show how Zoom is a trustworthy industry leader with best-in-class technology.
Stefan Scherbik | TrustRadius Reviewer

Alternatives Considered

LiveWebinar

LiveWebinar doesn't require participants to download software and can easily run from computers or mobile devices. Webex and Adobe Connect also have challenges with staying connected, these are probably equal and may be somewhat related to the internet service more than the program, or the browser being used. LiveWebinar was easy to set up and start using.
Lynn DeLaurentis | TrustRadius Reviewer

Zoom

Zoom is more user-friendly than any of these other options. The UI is better looking and easier to understand. Zoom also integrates well with our chosen hardware including Avocor touch screens, Huddly cameras and Shure microphones.
Tanner Lichty | TrustRadius Reviewer

Scalability

LiveWebinar

No score
No answers yet
No answers on this topic

Zoom

Zoom 10.0
Based on 1 answer
Because the Basic licenses are completely free, and because it's very easy to configure and install Zoom, and because anyone can join Zoom from a link without needing an account, scaling is a Breeze. There are absolutely no roadblocks. My company keeps adding more Zoom Pro license every week since it's so in demand. We were able to convert users from several different platforms onto Zoom with no trouble at all.
Stefan Scherbik | TrustRadius Reviewer

Return on Investment

LiveWebinar

  • With the lifetime plan, we paid off this investment in 3-5 months vs. having a subscription-based solution. After that, the application is "free."
  • We spent quite some time researching and testing all the features before we could make a decision.
  • Positive effect on client relationships, as we don't have any additional cost to arrange another meeting.
Dani S | TrustRadius Reviewer

Zoom

  • Allowed for us to start meetings at a faster speed especially with its Slack integration.
  • Integration with HubSpot has made it easy to also set up Zoom webinars and sync any contact data within the CRM.
  • Need battery chargers for laptops in a meeting lasting over an hour - drains them fairly quickly.
Christine Austin | TrustRadius Reviewer

Screenshots

Pricing Details

LiveWebinar

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$14,99*

* per account

LiveWebinar Editions & Modules

Additional Pricing Details

Zoom

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Zoom Editions & Modules

On-premise Edition
Virtual H.323/SIP Room Connector49/month
Business19.99/month
    SaaS Edition
    Basic$0
    Pro14.99/month
    Business19.99/month
    Zoom Room Conference Room49/month
    Webinar54.99/month
      Additional Pricing Details

      Rating Summary

      Add comparison