Coupa Supply Chain Design & Planning vs. OMS Office Master System

Coupa is well-suited for stable demand patterns. Time phased Safety Stock Optimization seems like it could use improvement. It is well-suited for making business decisions related to tradeoffs between inventory, lead time, etc.

Incentivized

OMS is created for wholesale businesses and is used by many of the companies in our industry. It is apparent that their features have been carefully developed over time to address the business needs for B2B companies. Our company has thousands of SKUs and a unique pricing structure, and OMS was able to handle our unique needs. We would have liked the software to be more modern and to have a better user flow. Importing and exporting data requires a person with experience to handle.

Incentivized

• Easy to learn. The help menu is self-explanatory.
• Very easy to import and export data and has multiple ways of modeling.
• Nice visualizations.

Incentivized

• Ih helps in inventory management, thus providing detailed updates on how much stock in availabe and at any moment can retrieve the detailed reports.
• It helps to schedule daily meeting and appointments with clients
• Save and retrieve real time orders information.

Incentivized

• Community user group
• Free, accessible training
• Simulation to solve the problem...not just to test the optimized solution against

Incentivized

• OMS software been around for a long time and they have thoughtfully added features for wholesale businesses. However, the software is in need of an update that makes the software easier to use and more modern.
• The user flow could be improved and the layout could be more intuitive. It is inconvenient to change between modules. It takes time for team members to become familiar with the software.
• We appreciate the ability to import/export data, however we wish that this feature was easier to use for the team. Currently only a few members with technology experience are able to use the feature.

Incentivized

We highly recommend OMS because of their customer support. When evaluating their software, we had a sales associate and a programmer walk us through the software and answer questions. They allowed us to demo the software at our offices. During onboarding, we received live training form a knowledgeable team member. We were happy that phone calls were always answered quickly. In fact, they reached out to us multiple times to make sure that we were set up and happy.

Incentivized

Initially used IBM LogicNet. Switched to SCG because of the extra features and also because Llamasoft bought IBM LogicTools

Incentivized

OMS system stacks up due to feature of using automation, data collaboration, data security,ease of sceduling meetings.

Incentivized

• Service level up
• Inventory down
• Sensing issues with our supply chain in near real-time

Incentivized

• There are lot of postive impacts and quite less effect on business, still including some of them-
• Positive impacts are efficiency, data security,organizing in systematic manner etc.
• Negative impact was empolyees were resisting to adopt the new system but later it worked using the training facility from OMS team and user manuals.

Incentivized