Likelihood to Recommend LoadSpring Solutions, Inc.
LoadSpring is great for managing licenses so that a user who hasn't been utilizing the software can be placed inactive so the license isn't being occupied. Managing services and applications is great. You can easily change access through the management portion of the service. Uptime is also very good.
Read full review Teamwork is awesome for teams who need a flexible tool that supports all types of projects. Since it supports kanban it makes visualizing the work to be done and the work in progress very easy. The Gantt chart support is decent and helps to understand how a team is doing when it comes to getting work done in a given time frame. Teamwork isn't a great option for companies that have a bunch of projects going simultaneously due to the way Teamwork structures their billing based on a number of active projects.
Read full review Pros LoadSpring Solutions, Inc.
Management of sessions. Account/license management. Reliability. Read full review I am a believer that simple and easy should be the key to create great opportunities. Teamwork has helped me to turn simple task management into the execution of large, massive projects. It has certainly worked great in helping to maintain workflow in my department. Read full review Cons LoadSpring Solutions, Inc.
Self-service account reactivation. Integration of instructions on a per application level. Built in linked help for companies using the software. Read full review Visualization needs to be improved, charts graphs are limited Value stream mapping should be available to determine and prioritize the work. Documentation should be available stepwise with export and printable facility. It should be configurable like ERP with cross functionalities of different users, where users login, assign and approve the work, job or project details, where it should be collectively effected on a project. Add many examples, little more AI, Machine learning required for suggestion and recommendation. It would be a plus point Read full review Likelihood to Renew LoadSpring Solutions, Inc.
We are already at an annual contract, and have been for the past 5 years; so far the system has delivered, and our personal is already trained in it. A major overhaul of our entire infrastructure (as in moving everything to a single, unified platform) might change the current continuity of Teamwork Projects on our organization, but that's not feasible in the near future.
Read full review Usability LoadSpring Solutions, Inc.
I give it a 9 out of 10, because there is a bit of a learning curve when you first start using Teamwork Projects because there is a lot to learn & recognize where to find it. They do offer a good range of tools that can be applied to every project - So say you're working on an internal project and don't need Milestones or Billing, you can shut those modules off. This can help simplify the interface for beginners. Once you've had a few days in Teamwork Projects, I think it's a 10/10 usability. It's very easy to accomplish your tasks and keep track of what you're managing.
Read full review Support Rating LoadSpring Solutions, Inc.
LoadSpring support is very quick to respond. They have self-service for support which is great for quick fixes on the end-user side of things. They will respond with a good solution and if they need further assistance from an administrator, and they email them so they can assist the end-user with their issue.
Read full review We've been able to meet with the customer success team on multiple occasions to discuss the roadmap and learn about the company culture. Being based in Ireland, we occasionally have to wait until they wake up to get support requests handled in the states and larger conversations about big enhancement requests were politely collected but not followed up on
Read full review Alternatives Considered LoadSpring Solutions, Inc.
LoadSpring has a great up-time compared to our old hosting service. We haven't had many outages and very few issues while running our concurrent sessions. Automated license management has been great so our active licenses stay very low. I wasn't involved with the purchase and migration but I feel this was the better option.
Read full review I spoke about this quite a bit before, but as far as usability goes, Microsoft Projects is totally useless for me, so I avoid it at all costs.
Basecamp was just a task management app and had very small feature set beyond that. We had to rig it to do other things for us, but it failed at that.
Asana was a very nice app to trial, but it lacked many of the features that we were looking for.
Read full review Return on Investment LoadSpring Solutions, Inc.
Great license manager. Has great up-time for hosting our application. Self service account management is non-existent. Read full review Teamwork was a great starter into project management software. We were WAY more organized and efficient than we ever were with Trello boards and the PM software included with our accounting system. Clients were mostly pleased with interacting with Teamwork, and appreciated the ability to track their comments and requests in one place. Ultimately, we stopped using Teamwork after about 6 months because we need something more focused on web development projects specifically Read full review ScreenShots