What users are saying about
4 Ratings
5 Ratings
4 Ratings
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Score 9.1 out of 100
5 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

Lobby Track

None come to mind. Should be implemented universally for guest management especially in corporate environments
Anonymous | TrustRadius Reviewer

Regpack

RegPack and the RegPack Customer Service team have just been awesome! We work in a very niche market, and RegPack has assisted us in providing a complete service to our clients in an attractive and user-friendly way. And, where and when we do hit speed bumps, RegPack's team has always been at the ready to hold our hands and walk us through. They are super helpful, super responsive, and proactive at every step.
Arrienne Tyler | TrustRadius Reviewer

Pros

Lobby Track

  • Register badges and track visitors
  • Easily integrated with SQL database
  • Centralize data throughout the network
M Calvino | TrustRadius Reviewer

Regpack

  • Reports - we are able to pull so many reports on any information in the system. Anytime someone asks for data we are able to pull it from the system.
  • Registration - this was our first year using the system and there were bumps but once we all got used to the system it was easy for users and the information will save year to year saving our families time.
  • Payment - all users are automatically signed up for a payment plan ensuring that no one shows up to camp without having paid their full balance. This also means there is less administrative time used to track payments.
Anonymous | TrustRadius Reviewer

Cons

Lobby Track

  • As of right now, no room for improvement based on my experience with the program.
Anonymous | TrustRadius Reviewer

Regpack

  • Customer service is slow and there is no way to speak to a human.
  • There are small problems with the system that developers never seem to fix.
Millar, Judson | TrustRadius Reviewer

Support Rating

Lobby Track

No score
No answers yet
No answers on this topic

Regpack

Regpack 6.4
Based on 3 answers
Any and every time we have had an issue, we have had a solution found for us. Working across different time zones, cultures, and languages - RegPack has always been there for us. We have been invited to provide input and opinions on new functionalities (particularly around reporting), and have always found them to be quick and efficient with their responses. Super impressive.
Arrienne Tyler | TrustRadius Reviewer

Alternatives Considered

Lobby Track

The other systems we reviewed were tied into larger access control systems.
John Kruger | TrustRadius Reviewer

Regpack

We are still early on in our process with Regpack but so far we like it more than our previous system. Each system is different and there are always small growing pains when making a switch from something you were comfortable with but the reporting system is what convinced us to make that switch and take the risk. Regpack has been with us every step of the way and always answers all of our questions with detailed responses and helpful step by step videos.
Anonymous | TrustRadius Reviewer

Return on Investment

Lobby Track

  • Lobby Track had a positive ROI on my firms business objectives.
Anonymous | TrustRadius Reviewer

Regpack

  • None positive or negative
Millar, Judson | TrustRadius Reviewer

Pricing Details

Lobby Track

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Regpack

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
$89*

* per admin

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