LogDNA vs. Splunk Log Observer

Anytime we need to make any kind of log on any platform that we use, LogDNA is well suited. It is primarily used for logging errors on our server but also used for checking issues within our iOS apps when we need to identify a critical issue that is occurring. The search feature is very very good!

Incentivized

Great for organizations that need to centralize different types of logging across integration, qa, sandbox and production environments. Would be less impactful for organizations that don't have complex logging needs.

• The UI is simple to use and hasn't ever been confusing for anyone to use on our team.
• Backups are great since we do occasionally need to access logs from the past and it has helped us solve some problems.
• Searching/filtering is great and I've always been able to get exactly what I need.

Incentivized

• Providing in-depth insights
• A related content feature which really helps us to figure out which service is breaking the infrastructure.
• The Log explorer which helps us to explore the entire log and pin point the errors/issues.
• Fast and powerful log investigation

Incentivized

• There isn't really much I would change

Incentivized

• Integrating the system with Slack channels
• Saving the logs in different cloud provider
• Viewing the logs at more fine grained level based on user roles and permissions

Incentivized

I'm a Splunk specialist, and I'm involved in its use and improvement.

Incentivized

It gives access to data features for every level of users: from managers and executives to Analysts, each one with the correct level of observation and analysis.

Incentivized

It is very very good. They are responsive and very helpful. They also take the time to walk you through the issues you are having. But honestly, it is so straightforward that you rarely need to get support from their team. They are very helpful when you do need their support though.

Incentivized

Splunk support is very quick and efficient. Pre-sale specialists are very skilled and available.

Incentivized

Follow a training before starting.

Incentivized

LogDNA was already setup when I started and it is offered through Heroku so that's why it was chosen. It's also cheaper I believe. Compared to Logentries, it does the same thing.

Incentivized

I had not considered other products because Splunk Log Observer was in use in my company before I started working there.

Incentivized

• It has helped a lot when trying to debug issues with customers or internal employees. It's a positive overall because it has saved us a lot of time debugging issues.

Incentivized

• Significantly reduced the MTTR (Mean Time To Recovery), which in turn has improved the end-user experience tremendously.
• Meets compliance requirements of security policies, audit, regulation, and forensics.
• Helps us to track/manage the resource usage on our cloud instances which has a direct implication on the recurring cost.

Incentivized