LogicMonitor vs. Percona Monitoring and Management (PMM)

I would not recommend it to smaller businesses or MSPs that deal with small accounts. The cost to benefit ratio is not great for those. It's usually a good fit for larger organizations that can benefit from all the features LogicMonitor offers where the price point might be acceptable.

Incentivized

I suggest you try [Percona Monitoring and Management (PMM)] at least once. Afterward, it
will make you feel relaxed. It really works and gives you more than your
expectations. It is equipped with multiple latest and advanced tools that will
fully satisfy you. So obviously there will be no need to concern other devices. It is
an excellent data management solution and also it is the best monitoring device than
any other.

Incentivized

• I think the best feature is the SaaS itself. The availablity at a webpage makes things really up to speed on the ever expanding cloud platforms taking over.
• It also doesn't boggle up the space in your email boxes sending consistent messages that aren't as critical as they should be. It simply expresses just the facts.
• Finally the ability to oversee all operations over a single customizable window pane makes it extremely intuitive and convenient.

Incentivized

• Measure the time and performance of queries made in a database
• Integration with tools like Prometheus with the aim of storing information based on time
• Monitor our databases in the cloud, as well as optimize the performance of the database, improving the usability of customer applications

• Integration capabilities with PSA/Ticketing Tools lack customization for multiple calls/actions per alert function
• Netflow/traffic analytics could show endpoints vs. IPs for all the popular ones, ex: Facebook, youtube, Netflix, etc.
• GUI could be beautified...think Apple OS and easy buttons. Some of the navigation is cumbersome
• Reports function ... cumbersome, drag and drop would be lovely since properties to not auto-populate

Incentivized

• Sometimes it creates problems while serving a huge number of servers but I am sure its efficient team will overcome this problem soon and with its rapid advancements there will surely be more latest and advanced alerting options.
• Truly speaking this is a great invention with very few shortcomings. I never face any dependency issues.

Incentivized

This product has met virtually all of our needs. It was easy to implement and has been simple to support. Customization has been intuitive with many options available. They keep adding features and expanding available options. The future of LogicMonitor looks even better than it is today which is very promising. The management and support teams at LogicMonitor are always helpful

Incentivized

Set up is super easy. Just stand up a small Linux or Windows server to act as a collector. There are no agents to install on monitored devices and all you need is SNMP or WMI access. When creating dashboards, all you have to do is find the widget on the device you want to show up and choose the menu option to add it.

Incentivized

I am using PMM for a long time now and the Dashboard provides a great overview for general server health and law. You get to watch if there are many queries when you get a problem. Time-based analysis for MySQL and MongoDB servers to confirm that your data works as efficiently as possible. We could improve database performance significantly.

Incentivized

The sales team support we received was top notch. They worked hand in hand to make sure the product met all expectations. So far we have not really had to work with support that much; we have worked with setup team after purchase to deploy product fully. No issues so far and we are four weeks in.

Incentivized

Percona has a history of being good at providing really informative materials in form of blog post, documentation, webinars or conference presentations. T is also true to the Percona Monitoring and Management, you can find excellent source of information on their site or on the forum. Support tickets are also handled well.

Incentivized

Add good training

Incentivized

The training is good but room to improve

Incentivized

We have a very tight timescale to deploy LogicMonitor which with their support we were able to hit, our initial MVP deployment was completed within 3 months. This is the first stage of LogicMonitor deployment and we will continue to develop and increase the range of functionality we are using over coming months. The overall experience was positive, as with any deployments there were a few bumps. One in particular related to integration with a customers Prometheus monitoring platform that LogicMonitor doesn't support natively, however we were able to devlop a workaround.

Auvik did not provide historical data and could not monitor as many device types as LM. We found the Auvik collector to be more "buggy" and have had less issues with LM. We do feel that Auvik had a better network topology map and would clearly show device relationship. That is really the only advantage that Auvik has over LM.

Incentivized

Vividcortex is nice but is costly.

Datadog loses for me on the UI front and, of course, it will be a charged product.

Percona Monitoring and Management (PMM) has been best blend of technologies and is supported by the Percona community very well.

Incentivized

Pricing seems to be getting more and more aggressive, I worry that it's going to turn into ServiceNow or SAP and everything minor feature will be an extreme cost that prices out us and our customers

Incentivized

Haven't really used it but our initial onboarding PS was disappointing. Felt like we were being told what we needed to cover as opposed to what we wanted to cover. In addition, we were pushed into using the PS in tight time frames and we were not ready to do so.

Incentivized

• We are currently tracking more things that, in another way, were not possible to identify and correct.
• We work more efficiently because we first resolve the critical incidents and then continue with the less relevant ones.
• Some alerts are quite difficult to resolve and the documentation sometimes did not guide to resolve the problems.

Incentivized

• This is a matchless tool for keeping us alert with all amazing monitoring capabilities. Almost all of its features and functionalities help us in achieving our goals by enhancing success rates.
• Customer support is responsible.
• Its performance is mind-blowing.

Incentivized