LogMeIn Central by GoTo

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
LogMeIn Central by GoTo
Score 8.7 out of 10
N/A
Central is a cloud-based remote monitoring and endpoint management solution enabling IT professionals to monitor, manage, and secure their endpoint infrastructure. Whether it is used for remote employees or endpoints scattered across the globe, the vendor promises that Central provides IT organizations with the speed, flexibility, and insight needed to increase productivity, reduce IT costs, and mitigate risk.
$80
per month
Pricing
LogMeIn Central by GoTo
Editions & Modules
LogMeIn Central
$80
per month (minimum 25 computers)
Offerings
Pricing Offerings
LogMeIn Central by GoTo
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details
More Pricing Information
Community Pulse
LogMeIn Central by GoTo
Considered Both Products
LogMeIn Central by GoTo
Chose LogMeIn Central by GoTo
LogMeIn Central by GoTo, AnyDesk, and TeamViewer offer distinct advantages in the realm of remote access and IT management.

LogMeIn Central stands out for its balance between comprehensive features and user-friendly interface, with a strong emphasis on security.
Chose LogMeIn Central by GoTo
LogMeIn Central by GoTo is better than Team Viewer in it's central management portal and it's remote installation by end users without needing to pass any kind of login or access codes back and forth to gain remote access.
Its remote control is much better than Splashtop in that …
Chose LogMeIn Central by GoTo
We use both LogMeIn Central by GoTo and a true RMM product. LogMeIn Central by GoTo has its role as an easier method to remotely access selected oft-used machines, whereas the RMM product is much, much more cost effective to rollout to entire infrastructure footprints.
Chose LogMeIn Central by GoTo
TeamViewer is also very functional, but for our use, it would’ve been more expensive.
Chose LogMeIn Central by GoTo
Even when I've already logged in, there are situations where I need to confirm my email address while logging into a website. It prohibits the simultaneous log-in of several accounts. When you switch between accounts, you are automatically logged out. LogMeIn Central is far …
Chose LogMeIn Central by GoTo
I like all of the products I list. I have worked with Connect Wise and MS Intune. Kaseya VSA was part of the initial review list of products, however it was eliminated. MS and CW are good they have many of the similar items the LogMeIn Central by GoTo does, Remote Management, …
Chose LogMeIn Central by GoTo
LogMeIn Central along with Rescue are our go to for solving and maintaining issues. It's support and documentation I feel are much better than others in the past. I learning curve seems easier for our users and techs, and just overall feels more secure and professional for our …
Chose LogMeIn Central by GoTo
TeamVewer. SolarWinds Take Control. LogMeIn is better than SolarWinds Take Control, but less polished than TeamViewer.
Chose LogMeIn Central by GoTo
Very similar to GoToMyPC (LogMeIn was rebranded as GoTo, hence the UI change I mentioned), Splashtop, and TeamViewer, as far as cost, usability, features.
Chose LogMeIn Central by GoTo
Essentially, it comes down to cost. Central has a higher-pricing point than other tools.
Chose LogMeIn Central by GoTo
In our quotations and evaluation of the suppliers the best proposal and best service was from Central. The company asks to quote 3 companies, and the best of them in our evaluation taking into account cost benefit was Central (LogMeIn). The access to computers in Central's …
Chose LogMeIn Central by GoTo
LogmeIn Central is the fastest RMM in terms of remote connection. It generally performs well on networks that have low bandwidth too. In terms of features, Datto RMM does best it because it offers such a good platform for integrations and also for scripting. The community is …
Chose LogMeIn Central by GoTo
Pricing with Central was more competitive and the feature set was close. We did prefer some features of Control however the pricing model was much better for us with Central.
Chose LogMeIn Central by GoTo
As mentioned already, Central is very flexible to remote share. So, we kept an auto-option, whenever user raise ticket, it should auto-capture the hostname based on his Employee ID. With that, no more asking user to provide AnyDesk/team viewer ID to beep in inside user machine …
Chose LogMeIn Central by GoTo
The most valuable or powerful or reliable feature I'd say it's simplicity and easy to access and complete tasks on time. Its single pane where we have all the control systems, tools and features. I also like how the remote connection is stable and fast. The support is very …
Chose LogMeIn Central by GoTo
I did not like the Kaseya product, it was difficult to us and had constant connection issues. We currently utilize Endpoint Central and love it. However, we will maintain Central for the screen sharing product. TeamViewer is ok but is slow and clunky.
Chose LogMeIn Central by GoTo
We have always found that our clients preferred LogMeIn Central even if they had to pay a little more [for] it! The interface is simple to use, and it's available for so many different platforms.
Chose LogMeIn Central by GoTo
Well, it's the other way around. We used LogMeIn Central for 6 years. It always worked for us. The biggest issue we had was performance and cost. Initially, the cost was very low for a subscription, but as time passed, the cost increased to a level where we thought it wasn't …
Chose LogMeIn Central by GoTo
It allows me to be able to access other systems without the employee having to have account as well. Long as [LogMeIn Central] is installed on their system I am able to access it. The other system there were a lot of restrictions due to the fact that it required them to need an …
Chose LogMeIn Central by GoTo
We currently use LogMeIn and Zoho Assist for different purposes. LogMeIn provides a much better experience for our employees and faster connection in my opinion. Zoho Assist is used as any additional tool for IT support only where we can remotely connect at the same time a …
Top Pros
Top Cons
Features
LogMeIn Central by GoTo
Remote Administration
Comparison of Remote Administration features of Product A and Product B
LogMeIn Central by GoTo
8.6
94 Ratings
4% above category average
Screen sharing9.687 Ratings
File transfer9.291 Ratings
Instant message8.562 Ratings
Secure remote access with Smart Card authentication9.314 Ratings
Access to sleeping/powered-off computers6.766 Ratings
Over-the-Internet remote session9.692 Ratings
Initiate remote control from mobile8.776 Ratings
Remote management of servers & workstations8.284 Ratings
Remote Active Directory® management8.534 Ratings
Centralized management dashboard8.280 Ratings
Session record9.245 Ratings
Annotations7.933 Ratings
Monitoring and Alerts8.855 Ratings
Multi-platform remote control8.060 Ratings
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User Ratings
LogMeIn Central by GoTo
Likelihood to Recommend
8.9
(94 ratings)
Likelihood to Renew
8.5
(3 ratings)
Usability
9.2
(82 ratings)
Availability
9.5
(80 ratings)
Support Rating
8.2
(4 ratings)
Implementation Rating
8.2
(2 ratings)
User Testimonials
LogMeIn Central by GoTo
Likelihood to Recommend
GoTo (formerly LogMeIn)
LogMeIn Central by GoTo is well suited for easy, direct access to specific, perhaps mission critical, machines. Its remote control functionality and speed is very good - best in class, really. However, it simply can't replace a true and traditional RMM product in terms of robustness and overall ability (or lack thereof).
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Pros
GoTo (formerly LogMeIn)
  • IT professionals can explore and use the platform more easily because to its intuitive interfaces and user-friendly features.
  • It keeps an eye on the functionality and health of the gadgets, sending out notifications in real time if anything seems wrong.
  • It expands to meet the demands of expanding companies and can handle a higher volume of devices.
Read full review
Cons
GoTo (formerly LogMeIn)
  • It could pull up the user's login in addition to the hostname
  • Employee shortcuts like "win+r", "Ctrl+shitf+dell", on the computer that is connected remotely. This is needed
  • Being able to minimize the bar in the top corner of the screen that is left when you are connected to a remote computer
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Likelihood to Renew
GoTo (formerly LogMeIn)
What I dont like is when I run out of licenses that the only way to get more is to buy large amounts. this is very frustrating and as a small business I need to watch how much i am spending. smaller license packs would be better
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Usability
GoTo (formerly LogMeIn)
It is wonderful after the initial setup and implementation.It's fairly intuitive and easy to use for more of our tech and users. These types of products have come a long way. I've been in tech for 20+ years, and thinking back to tools like PC anywhere things have become just so much more user friendly on both ends of the device.
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Reliability and Availability
GoTo (formerly LogMeIn)
During our 6 years of use, we [have] never seen any downtime from their side. The application simply works. We have had incidents when we were not able to connect to remote servers by any means, but LogMeIn Central always worked. It has saved us trips to other offices. We have few users are who live in rural areas where internet speeds are not great. Supporting these users is a big challenge, but LogMeIn Central was always a lifesaver.
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Support Rating
GoTo (formerly LogMeIn)
Every time I called in with a question or concern, your support team always provided the right information. It's great to call in to support and everyone that answers is very knowledgeable of the product.
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Implementation Rating
GoTo (formerly LogMeIn)
It was smooth
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Alternatives Considered
GoTo (formerly LogMeIn)
LogmeIn Central is the fastest RMM in terms of remote connection. It generally performs well on networks that have low bandwidth too. In terms of features, Datto RMM does best it because it offers such a good platform for integrations and also for scripting. The community is very open with that software which really gives it a boost, and this is something LogMein Central could work on.
Read full review
Return on Investment
GoTo (formerly LogMeIn)
  • Its a very comprehensive and cost effective solution from Central that is very easy to use and user friendly.
  • Its compliant with many security policies. Hence boost security for our clients and end users.
  • The downtime was very low, hence making it more reliable and top-notch.
Read full review
ScreenShots