LogMeIn Central by GoTo vs. mRemoteNG

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
LogMeIn Central by GoTo
Score 8.6 out of 10
N/A
Central is a cloud-based remote monitoring and endpoint management solution enabling IT professionals to monitor, manage, and secure their endpoint infrastructure. Whether it is used for remote employees or endpoints scattered across the globe, the vendor promises that Central provides IT organizations with the speed, flexibility, and insight needed to increase productivity, reduce IT costs, and mitigate risk.
$80
per month
mRemoteNG
Score 9.7 out of 10
N/A
mRemoteNG is a fork of mRemote, an open source, tabbed, multi-protocol, remote connections manager.N/A
Pricing
LogMeIn Central by GoTomRemoteNG
Editions & Modules
LogMeIn Central
$80
per month (minimum 25 computers)
No answers on this topic
Offerings
Pricing Offerings
LogMeIn Central by GoTomRemoteNG
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
LogMeIn Central by GoTomRemoteNG
Considered Both Products
LogMeIn Central by GoTo

No answer on this topic

mRemoteNG
Chose mRemoteNG
mRemoteNG is far more useful than LogMeIn when on the same network, or VPN as the servers, as it allows multiple server screens open in multiple tabs. LogMeIn is much more useful when working out of the office for its ability to connect anywhere, but each system accessed is in …
Top Pros
Top Cons
Features
LogMeIn Central by GoTomRemoteNG
Remote Administration
Comparison of Remote Administration features of Product A and Product B
LogMeIn Central by GoTo
8.6
94 Ratings
4% above category average
mRemoteNG
9.8
3 Ratings
17% above category average
Screen sharing9.687 Ratings00 Ratings
File transfer9.291 Ratings9.02 Ratings
Instant message8.562 Ratings00 Ratings
Secure remote access with Smart Card authentication9.414 Ratings00 Ratings
Access to sleeping/powered-off computers6.766 Ratings00 Ratings
Over-the-Internet remote session9.692 Ratings10.01 Ratings
Initiate remote control from mobile8.776 Ratings00 Ratings
Remote management of servers & workstations8.284 Ratings10.03 Ratings
Remote Active Directory® management8.534 Ratings10.02 Ratings
Centralized management dashboard8.280 Ratings10.01 Ratings
Session record9.345 Ratings00 Ratings
Annotations7.933 Ratings00 Ratings
Monitoring and Alerts8.755 Ratings00 Ratings
Multi-platform remote control8.060 Ratings10.03 Ratings
Best Alternatives
LogMeIn Central by GoTomRemoteNG
Small Businesses
Getscreen.me
Getscreen.me
Score 9.8 out of 10
Getscreen.me
Getscreen.me
Score 9.8 out of 10
Medium-sized Companies
mRemoteNG
mRemoteNG
Score 9.7 out of 10
NinjaOne
NinjaOne
Score 9.1 out of 10
Enterprises
Remote Desktop Services
Remote Desktop Services
Score 9.0 out of 10
Remote Desktop Services
Remote Desktop Services
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
LogMeIn Central by GoTomRemoteNG
Likelihood to Recommend
8.9
(94 ratings)
10.0
(3 ratings)
Likelihood to Renew
8.5
(3 ratings)
-
(0 ratings)
Usability
9.2
(82 ratings)
-
(0 ratings)
Availability
9.5
(80 ratings)
-
(0 ratings)
Support Rating
8.2
(4 ratings)
-
(0 ratings)
Implementation Rating
8.2
(2 ratings)
-
(0 ratings)
User Testimonials
LogMeIn Central by GoTomRemoteNG
Likelihood to Recommend
GoTo (formerly LogMeIn)
LogMeIn Central by GoTo is well suited for easy, direct access to specific, perhaps mission critical, machines. Its remote control functionality and speed is very good - best in class, really. However, it simply can't replace a true and traditional RMM product in terms of robustness and overall ability (or lack thereof).
Read full review
Open Source
Well suited to environments where IT staff need to access multiple servers/systems at the same time, cutting down on time wasted opening multiple windows. Not so useful for users that only need to access one system remotely, as most of its functions are largely unused in that case.
Read full review
Pros
GoTo (formerly LogMeIn)
  • IT professionals can explore and use the platform more easily because to its intuitive interfaces and user-friendly features.
  • It keeps an eye on the functionality and health of the gadgets, sending out notifications in real time if anything seems wrong.
  • It expands to meet the demands of expanding companies and can handle a higher volume of devices.
Read full review
Open Source
  • Easy to organize and group servers.
  • Many different protocols for remote access.
  • The ability to make use of external applications for non-directly supported protocols.
  • Servers can inherit settings from nodes above so you can set up properties once making adding new servers/devices very quick.
  • Easy to export and share config with new team members (be mindful of what you do with passwords though).
Read full review
Cons
GoTo (formerly LogMeIn)
  • It could pull up the user's login in addition to the hostname
  • Employee shortcuts like "win+r", "Ctrl+shitf+dell", on the computer that is connected remotely. This is needed
  • Being able to minimize the bar in the top corner of the screen that is left when you are connected to a remote computer
Read full review
Open Source
  • The user interface for configuration is a little basic, and not obvious for a new user to set up connections. It could be a bit clearer how to do that.
  • It does not seem to automatically update itself to new versions - though older ones work fine, you can miss out on some new functions if you don't check for updates manually.
Read full review
Likelihood to Renew
GoTo (formerly LogMeIn)
What I dont like is when I run out of licenses that the only way to get more is to buy large amounts. this is very frustrating and as a small business I need to watch how much i am spending. smaller license packs would be better
Read full review
Open Source
No answers on this topic
Usability
GoTo (formerly LogMeIn)
It is wonderful after the initial setup and implementation.It's fairly intuitive and easy to use for more of our tech and users. These types of products have come a long way. I've been in tech for 20+ years, and thinking back to tools like PC anywhere things have become just so much more user friendly on both ends of the device.
Read full review
Open Source
No answers on this topic
Reliability and Availability
GoTo (formerly LogMeIn)
During our 6 years of use, we [have] never seen any downtime from their side. The application simply works. We have had incidents when we were not able to connect to remote servers by any means, but LogMeIn Central always worked. It has saved us trips to other offices. We have few users are who live in rural areas where internet speeds are not great. Supporting these users is a big challenge, but LogMeIn Central was always a lifesaver.
Read full review
Open Source
No answers on this topic
Support Rating
GoTo (formerly LogMeIn)
Every time I called in with a question or concern, your support team always provided the right information. It's great to call in to support and everyone that answers is very knowledgeable of the product.
Read full review
Open Source
Never actually needed to use support so have no idea - honestly it's simple enough to use I'd be surprised if anyone really needs support with it.
Read full review
Implementation Rating
GoTo (formerly LogMeIn)
It was smooth
Read full review
Open Source
No answers on this topic
Alternatives Considered
GoTo (formerly LogMeIn)
LogmeIn Central is the fastest RMM in terms of remote connection. It generally performs well on networks that have low bandwidth too. In terms of features, Datto RMM does best it because it offers such a good platform for integrations and also for scripting. The community is very open with that software which really gives it a boost, and this is something LogMein Central could work on.
Read full review
Open Source
Every now and then I do look to see if there is any other software that can bring together multiple remote access protocols in a single interface that can contain multiple connections to remote devices with image scaling to mage use of a windowed interface and have yet to find an alternative that does all that but doesn't cost a huge amount. Don't get me wrong I would happily pay for an alternative that could provide an overall better, more convenient experience, but I have yet to find one that has made me think it's worth jumping ship from mRemoteNG.
Read full review
Return on Investment
GoTo (formerly LogMeIn)
  • Its a very comprehensive and cost effective solution from Central that is very easy to use and user friendly.
  • Its compliant with many security policies. Hence boost security for our clients and end users.
  • The downtime was very low, hence making it more reliable and top-notch.
Read full review
Open Source
  • Very easy to hand over connections to new starters.
  • Having multiple remote protocols in one place is a massive time saver.
Read full review
ScreenShots