What users are saying about
113 Ratings
Top Rated
84 Ratings
113 Ratings
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Score 7.8 out of 100
Top Rated
84 Ratings
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Score 9 out of 100

Likelihood to Recommend

LogMeIn Central

How many people can say that they assisted their Chairman of the Board remotely while they were in their corporate jet at 42,000 feet? Wait I was in a commercial airliner at 39,000 feet and still was able to log on to his laptop and assist him with a problem.
Rich Platt | TrustRadius Reviewer

VMware Horizon

VMware is well suited to a business where there will be many remote users needing to connect to the companies desktop. The installation on a remote computer is simple and is easy to use remotely but can be complicated to set up on the back end on the office system. It may not be worth the effort for a company that has few people who need remote access.
Josh kimball | TrustRadius Reviewer

Feature Rating Comparison

Remote Administration

LogMeIn Central
8.1
VMware Horizon
Screen sharing
LogMeIn Central
8.6
VMware Horizon
File transfer
LogMeIn Central
8.9
VMware Horizon
Instant message
LogMeIn Central
8.0
VMware Horizon
Secure remote access with Smart Card authentication
LogMeIn Central
8.2
VMware Horizon
Access to sleeping/powered-off computers
LogMeIn Central
5.9
VMware Horizon
Over-the-Internet remote session
LogMeIn Central
9.2
VMware Horizon
Initiate remote control from mobile
LogMeIn Central
8.7
VMware Horizon
Remote management of servers & workstations
LogMeIn Central
9.4
VMware Horizon
Remote Active Directory® management
LogMeIn Central
5.8
VMware Horizon
Centralized management dashboard
LogMeIn Central
8.8
VMware Horizon
Session record
LogMeIn Central
8.5
VMware Horizon
Annotations
LogMeIn Central
7.5
VMware Horizon
Monitoring and Alerts
LogMeIn Central
6.9
VMware Horizon
Multi-platform remote control
LogMeIn Central
8.9
VMware Horizon

Pros

LogMeIn Central

  • LogMeIn Central excels at accessing computers remotely. I can blank the remote screen for privacy which is useful when you have to access sensitive data and you don't want the person on the other end to see it.
  • LogMeIn Central with remote desktop also allows you to lock the keyboard and mouse to prevent the remote user from accidentally clicking on things while I work with their computer. I use this feature a lot.
  • LogMeIn Central also has this neat feature to access a files on a remote computer without ever using remote desktop. You can send large files to the remote computer or retrieve them without stopping the remote user from getting their work done.
Jesse Reyes | TrustRadius Reviewer

VMware Horizon

  • It provides a robust, secure, rich desktop environment that is able to access all internal network resources.
  • Addresses security and compliance concerns as all data resides within the internal network. All data accessed stays within the internal network and does not need to traverse a VPN to the local desktop where it may be cached, etc.
  • The connection is thin client that does not require large amount of bandwidth.
  • Client application is available for all common devices and O/S’s.
  • No need to install, configure and maintain applications on local desktop.
Anonymous | TrustRadius Reviewer

Cons

LogMeIn Central

  • One feature I have found to be a bit confusing is the One2Many. I have yet to take advantage of its features.
  • On several occasions when using the LogMeIn Client to access a computer we have run into issues with printers not being available once connected but disconnecting and or rebooting always seems to fix the problem.
  • Another feature I have found to be confusing to set up is the Alerts feature. I have yet to use this due to the complexity of setting it up.
Jesse Evans | TrustRadius Reviewer

VMware Horizon

  • Move away from Adobe Flash version in UI, currently on the path but they need to hurry up
  • Speed up the boot process of the environment when servers need maintenance
  • Provide clear steps on what should be upgrade path in terms of components, the order
  • price! A bit too much
Anonymous | TrustRadius Reviewer

Likelihood to Renew

LogMeIn Central

LogMeIn Central 6.4
Based on 1 answer
What I dont like is when I run out of licenses that the only way to get more is to buy large amounts. this is very frustrating and as a small business I need to watch how much i am spending. smaller license packs would be better
Chris Barton | TrustRadius Reviewer

VMware Horizon

VMware Horizon 10.0
Based on 1 answer
We are committed to VMware Horizon and we plan to stick with it for the future unless something drastically changes.
Dan Reynolds | TrustRadius Reviewer

Usability

LogMeIn Central

LogMeIn Central 8.9
Based on 50 answers
There is a learning curve to using the many features available in Central. If you are just using it to remote into machines then it is fairly simple, but if you want to use it for updates, alerts, file sharing and many other options then join the Webinars to see how they are done and if they will benefit you and your company.
Chris Lewis | TrustRadius Reviewer

VMware Horizon

VMware Horizon 9.0
Based on 3 answers
VMware Horizon is very easy to use. It is very easy and quick to log in remotely. It is very easy to install remotely. It is usable easily on many different operating systems. It is easy to set up which tools are available to each remote user so that each user has just what they need to perform their work without any extra tools cluttering up their space or bogging down the system.
Josh kimball | TrustRadius Reviewer

Reliability and Availability

LogMeIn Central

LogMeIn Central 9.2
Based on 50 answers
LogMeIn has great SLAs and excellent uptime. In the past 8 years I can only remember 1 or 2 times that the system has been down. Those times it was down, it was only down for a few minutes and the service was quickly restored. It is always available and works when you need it.
Anonymous | TrustRadius Reviewer

VMware Horizon

No score
No answers yet
No answers on this topic

Performance

LogMeIn Central

No score
No answers yet
No answers on this topic

VMware Horizon

VMware Horizon 9.1
Based on 4 answers
Performance is excellent of you provide the needed hardware to support the sessions/connections. Pages load very quickly at the client end as the thin client application does a very good job and requires very little bandwidth. All applications function well, as they are running on a session on an internal server that is accessing data directly on the network
Anonymous | TrustRadius Reviewer

Support Rating

LogMeIn Central

LogMeIn Central 8.6
Based on 2 answers
The rare times we had to contact support, they were timely and always were able to resolve our issue
Virginia Grey | TrustRadius Reviewer

VMware Horizon

VMware Horizon 7.7
Based on 10 answers
It is surely way better than Citrix, but it could improve a bit. Usually, they send us the solution without saying what was the root cause so we can avoid breaking something in the future. Besides that, VMWare support answers in an OK time-frame and even speaks our language (Portuguese).
Gabriel Krahn | TrustRadius Reviewer

Implementation Rating

LogMeIn Central

LogMeIn Central 8.2
Based on 2 answers
its quick and easy
Chris Barton | TrustRadius Reviewer

VMware Horizon

No score
No answers yet
No answers on this topic

Alternatives Considered

LogMeIn Central

ScreenConnect is much more resource heavy. If you're not using the cloud version that is. ScreenConnect is easier to install on other computers and doesn't require a local admin to run. There are just as many features to both programs. ScreenConnect is a lot more expensive, but our employees would much rather use Logmein central. Put IT staff prefers ScreenConnect. Both do very well, but I personally enjoy ScreenConneft because it's faster for a person in IT.
Leonard Johnson | TrustRadius Reviewer

VMware Horizon

Although I really prefer Microsoft Remote Desktop for accessing Windows servers (from Windows machines especially), and this can be done from off-site with a VPN, this entails much more effort, namely getting everyone's Active Directory in the correct group to have access. VMWare Horizon is a much simpler solution in terms of granting access.Chrome Remote Desktop and TeamViewer are really not viable solutions for remotely accessing servers in business settings, although they work alright for home servers and such, especially from off-site.
Ho'omana Nathan Horton | TrustRadius Reviewer

Return on Investment

LogMeIn Central

  • Saves time - we can quickly get onto a computer with issues - provided it's online.
  • Remote wake up - MOST of the time, we are able to remotely wake computers using LogMeIn. It doesn't always work, but what does? This is big for a number of reasons. First, if we need to perform evening maintenance on a PC and the user has neglected to leave the computer on for us, or it has gone to sleep, we can wake the computer and continue our work. Second - LMI has helped us recover a stolen laptop. Due to the culprit not wiping the computer, LogMeIn was still on it, and we were able to wake the unit, remote in, and get the computer's location.
  • Less hand holding - we have techs in the field who simply install their package and forget it. This gives us immediate access to the PCs if necessary.
Michael Metalios | TrustRadius Reviewer

VMware Horizon

  • Saved money on PC purchases.
  • Save a lot of man hours by not having to image new PCs. We just create one Template VM and clone the others from that.
  • Bit of a learning curve to get the deployment right for the environment.
  • Ability to make sure VMs always turn back on once they are shutdown. This speeds up load times for users.
  • Less management for our PCs. If one gets a virus or something corrupts we just refresh it and within 5 minutes the user is back to work.
Adam Borecki | TrustRadius Reviewer

Pricing Details

LogMeIn Central

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

VMware Horizon

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

LogMeIn Central
8.2
VMware Horizon
9.0

Likelihood to Renew

LogMeIn Central
6.4
VMware Horizon
10.0

Usability

LogMeIn Central
8.9
VMware Horizon
9.0

Reliability and Availability

LogMeIn Central
9.2
VMware Horizon

Performance

LogMeIn Central
VMware Horizon
9.1

Support Rating

LogMeIn Central
8.6
VMware Horizon
7.7

Implementation Rating

LogMeIn Central
8.2
VMware Horizon

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