LogMeIn Pro by GoTo vs. Wayk Bastion (Discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
LogMeIn Pro by GoTo
Score 8.2 out of 10
N/A
N/A
$30
per month
Wayk Bastion (Discontinued)
Score 9.1 out of 10
N/A
Wayk Bastion is a self-hosted remote access management server for machines running Wayk Agent. All remote desktop connections made by technicians using Wayk Client are authorized and monitored with corresponding session audit trails. Allowing remote access is one thing, but keep track of who accessed what, when and for how long is just as important for security. Zero Trust Security Freedom Devolutions Gateway relay servers configured with Wayk Bastion ensure independence from…
$99.99
Per Technician
Pricing
LogMeIn Pro by GoToWayk Bastion (Discontinued)
Editions & Modules
Individuals
$30.00
per month
Power Users
$70.00
per month
Small Businesses
$129.00
per month
Technician CAL License
$99.99
Per Technician
Site License
$2,499.99
Unlimited Technicians, Single Site
Country License
Contact Us
Unlimited Technicians, Multiples Sites, Single Country
Global License
Contact Us
Unlimited Technicians, Multiples Sites, Worldwide
Offerings
Pricing Offerings
LogMeIn Pro by GoToWayk Bastion (Discontinued)
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsAll plans are billed annually.
More Pricing Information
Community Pulse
LogMeIn Pro by GoToWayk Bastion (Discontinued)
Considered Both Products
LogMeIn Pro by GoTo

No answer on this topic

Wayk Bastion (Discontinued)
Chose Wayk Bastion (Discontinued)
Cost is much better than LogMeIn Pro (subscription based) with the same functionality and ease of use.
Chose Wayk Bastion (Discontinued)
Very lightweight, but very similar to TeamViewer in feel and look. Package is easy to share and start, UI is clean, but they are missing many features. This is not a real replacement for those other options right now, but since they release very rapidly, maybe it's already …
Top Pros
Top Cons
Features
LogMeIn Pro by GoToWayk Bastion (Discontinued)
Remote Administration
Comparison of Remote Administration features of Product A and Product B
LogMeIn Pro by GoTo
7.6
15 Ratings
8% below category average
Wayk Bastion (Discontinued)
8.7
10 Ratings
5% above category average
Screen sharing9.014 Ratings9.110 Ratings
File transfer7.814 Ratings9.19 Ratings
Instant message6.312 Ratings9.34 Ratings
Secure remote access with Smart Card authentication7.24 Ratings00 Ratings
Access to sleeping/powered-off computers7.014 Ratings6.14 Ratings
Over-the-Internet remote session9.115 Ratings9.110 Ratings
Initiate remote control from mobile6.710 Ratings9.18 Ratings
Remote management of servers & workstations8.413 Ratings00 Ratings
Remote Active Directory® management7.210 Ratings00 Ratings
Centralized management dashboard8.311 Ratings8.55 Ratings
Session record8.211 Ratings00 Ratings
Annotations6.37 Ratings00 Ratings
Monitoring and Alerts7.99 Ratings00 Ratings
Multi-platform remote control7.412 Ratings9.18 Ratings
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LogMeIn Pro by GoToWayk Bastion (Discontinued)
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Score 9.8 out of 10
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Score 9.0 out of 10
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Score 9.0 out of 10
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User Ratings
LogMeIn Pro by GoToWayk Bastion (Discontinued)
Likelihood to Recommend
8.9
(15 ratings)
9.1
(10 ratings)
Likelihood to Renew
10.0
(1 ratings)
10.0
(1 ratings)
Usability
9.0
(2 ratings)
9.0
(1 ratings)
Availability
10.0
(1 ratings)
-
(0 ratings)
Performance
9.0
(1 ratings)
-
(0 ratings)
Support Rating
10.0
(3 ratings)
9.8
(2 ratings)
Implementation Rating
10.0
(1 ratings)
-
(0 ratings)
Configurability
8.0
(1 ratings)
-
(0 ratings)
Product Scalability
5.0
(1 ratings)
-
(0 ratings)
User Testimonials
LogMeIn Pro by GoToWayk Bastion (Discontinued)
Likelihood to Recommend
LogMeIn, Inc.
LogMeIn Pro is very well suited for small-to-medium sized organisations. The pricing is affordable and the implementation is easier. There are some concerns related to data privacy and security, hence I would not advise this to be used when your session handles PHI and PII kind of data, just to be compliant.
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Devolutions
It is a product that is very small footprint that allows remote control.Can be used very efficiently and effectively in a small environment. That would be up to 50 computers. You can use this in a larger environment but it would require multiple techs to cover. Currently I am the only helpdesk tech in my company.
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Pros
LogMeIn, Inc.
  • Ease of connection. You can use their web login and connection through there. You can also install the client app and connect via it. Easy and fast.
  • Remote Control is fantastic. It scales the screens great. There is no lag in the screen refreshes.
  • Remote printing is good. You can be working on your PC at the office via LogMeIn and print to your local PC at your current location with ease.
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Devolutions
  • Wayk Now has 3 authentication methods to use when connecting in to a remote Wayk Now instance - Secure Remote Password (the app password), Secure Remote Delegation (the OS credentials which is used to gain elevated rights should they be required) and finally Prompt for Permission which is very handy if your client isn't IT literate so they just get a prompt to click on to authenticate with the app that way. From what I've seen in other remote assist apps, this is fairly unique.
  • Another new feature that I think gives Wayk a slight edge over the competition is a new graphics codec for the video feed from the client app called GFWX. Again its certainly a unique take on this problem of streaming the video to the client ends app. Basically it means that the image quality is a lot better for a lot less bandwidth because of the codec's compression.
  • The last point that Wayk Now does well is its integration with the other Devolutions products such as Remote Desktop Manager in which you can create Wayk Now session entries so that you can build up a DB of your clients/your own unattended Wayk Now instances that you can open from within RDM.
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Cons
LogMeIn, Inc.
  • Slow customer service - we know more about their product than whoever we talk to whenever we call in
  • It does not always keep the settings during session unless we disconnect and reconnect with the new settings.
  • Troubleshooting using LogMeIn is minimal. It either works or doesn't, there is not a backup/alternative method for connectivity.
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Devolutions
  • Requires an agent install on the remote computer (or a full Wayk install). Would like to see a tool that allowed someone to connect to my WAYK invite, and use the services remotely so that it is a true no-touch on the remote server.
  • Limited feature set (by design, but if you are looking for a full featured remote support product, this probably isn't it). Of course since this is by design it could be considered a pro.
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Likelihood to Renew
LogMeIn, Inc.
It works great
Read full review
Devolutions
Considering that Wayk Now comes in a free edition that can be used commercially, even if I wasn't to renew Wayk Now for whatever reason, I would still use it, but I do actually require the unattended access feature which is available for free now with the new free business licence.
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Usability
LogMeIn, Inc.
Only giving a 9 rather than 10 due to the occasional issue after LogMeIn runs updates, and sometimes I have to walk end-user (on Macs) through "allowing" access to services - have not encountered that on PCs
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Devolutions
I feel Wayk Now is very useable as it's still a very simple concept packaged basically the same way that the competition does with their remote assist type apps
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Reliability and Availability
LogMeIn, Inc.
Always there as long as there is an internet connection
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Devolutions
No answers on this topic
Performance
LogMeIn, Inc.
It loads quickly,
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Devolutions
No answers on this topic
Support Rating
LogMeIn, Inc.
My calls and e-mails to tech support have been few and far between, but those rare interactions were always pleasant and handled professionally. Most support can be accessed electronically, but when the need arises to actually speak to a human being, LogMeIn's customer service reps are clearly well-trained and knowledgeable. Another plus: there isn't the language barrier that I've experienced with other technology companies' support centers.
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Devolutions
My experience with their support is for a related product, not Wayk Now; however Devolutions support has always been superior to most regardless of the product being used. I left it at a 9 instead of a 10 simply because I haven't used it, but I would expect nothing less than a 10 from my experiences with RDM - both free and paid versions.
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Implementation Rating
LogMeIn, Inc.
Be aware if you have dual monitors on the host, you can only view one at a time on remote, but it is easy to toggle back and forth
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Devolutions
No answers on this topic
Alternatives Considered
LogMeIn, Inc.
ConnectWise is a much easier program to use. The end-user either types in a code or you send an email with a link to the session. A small applet is installed on their computer so you can connect. And this applet is removed when the session is over. Constant remote access capabilities are about the same since both programs allow you to install a program that runs as a service on the client system. This gives you access to that system at any time.
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Devolutions
I think they're great tools also. But. Skype for Business, it's only for 365 users or, with external users, be prepared to download a nice 50Mb PLUGIN.... And TeamViewer, I think it's great, but lots of companies around the world block it thinking it's a malware, more than a support tool.
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Scalability
LogMeIn, Inc.
The view is a little blurry. The resolution could be better
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Devolutions
No answers on this topic
Return on Investment
LogMeIn, Inc.
  • Save time
  • Improve customer satisfaction as we can involve the entire team any time and from any place to solve clients' problems
  • It effects clients' satisfaction negatively if the internet is not strong enough, as we can't connect to solve their problems
Read full review
Devolutions
  • There is a no-cost version of the tool which has an immediate positive Return on Investment as it allows remote support users to efficiently assist users
Read full review
ScreenShots

Wayk Bastion (Discontinued) Screenshots

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