IBM Security MaaS360 vs. Lookout

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IBM Security MaaS360
Score 8.5 out of 10
N/A
IBM Security MaaS360 is a mobile security offering developed by Fiberlink, acquired and owned by IBM since early 2014.
$4
Per Client
Lookout
Score 9.0 out of 10
N/A
Lookout, from the San Francisco-based company of the same name, is a platform offering mobile endpoint security.
$2.99
Per Device Per Month
Pricing
IBM Security MaaS360Lookout
Editions & Modules
Essentials
$4
Per Client
Deluxe
$5
Per Client
Premier
$6.25
Per Client
Enterprise
$9
Per Client
Premium
$2.99
Per Device Per Month
Offerings
Pricing Offerings
IBM Security MaaS360Lookout
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
IBM Security MaaS360Lookout
Top Pros
Top Cons
Best Alternatives
IBM Security MaaS360Lookout
Small Businesses
NinjaOne
NinjaOne
Score 9.1 out of 10

No answers on this topic

Medium-sized Companies
NinjaOne
NinjaOne
Score 9.1 out of 10
Sophos Mobile
Sophos Mobile
Score 8.2 out of 10
Enterprises
Citrix Endpoint Management
Citrix Endpoint Management
Score 8.3 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
IBM Security MaaS360Lookout
Likelihood to Recommend
8.0
(43 ratings)
9.0
(6 ratings)
Likelihood to Renew
9.3
(5 ratings)
-
(0 ratings)
Usability
9.2
(2 ratings)
10.0
(1 ratings)
Availability
9.1
(1 ratings)
-
(0 ratings)
Performance
8.2
(1 ratings)
-
(0 ratings)
Support Rating
9.0
(3 ratings)
-
(0 ratings)
Online Training
9.1
(1 ratings)
-
(0 ratings)
Implementation Rating
8.1
(31 ratings)
-
(0 ratings)
Configurability
9.1
(2 ratings)
-
(0 ratings)
Ease of integration
7.3
(32 ratings)
-
(0 ratings)
Product Scalability
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
IBM Security MaaS360Lookout
Likelihood to Recommend
IBM
This product has helped me find lost mobile devices and has helped protect our corporate intellectual property as well as making it easier to support our 700 users in our Canada manufacturing facilities. We are better able to manage our fleet of devices and manage the apps that are being used on these devices as well as which apps are being used. We can easily wipe out a device if someone resigns and to better protect information. It makes it easier to deploy a completely configured mobile device to remote users and supports Apple, Android or BYOD. Once configured correctly this product integrates seamlessly with Apple to better manage off the shelf apps or custom applications. This product has made my life working with managing two different corporate entities and their divisions all across Canada with relative ease and leaves me more time to work on other issues. And reports are simple and customizable making it simple to see and understand and utilize the information to make better informed decisions.
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Lookout
Lookout is excellent for mobile device security. I'd recommend it to anyone looking for a simple solution to guarantee peace of mind when keeping mobile devices secure. It's also excellent for finding a device that's been lost remotely, including an excellent feature for enabling audio on a device when it was put in silent mode locally. The web UI is easy to use and allows for powerful functionality through a simple interface. Lastly, it is an excellent secondary backup solution. I'd recommend having other potential backup solutions as well in case this premium feature ever expires and you aren't sure whether you have a most recent contact backup within Lookout.
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Pros
IBM
  • BYOD encourages use of personal devices like smartphones, tablets, laptops and wearables to access enterprise data from anywhere.
  • UEM provides best outstanding user experience and data security.
  • Makes mobile device management easy and more centralized.
  • Provides more Security Revolution to all our devices to protect all the sophisticated cybercrimes.
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Lookout
  • It emits alerts before any vulnerability found, thus avoiding damages.
  • It has a very simple interface so it is easy to use.
  • It allows the protection against vulnerabilities as well as the backup of information and search before the loss of the mobile or theft.
  • It runs in the background so it does not interrupt any activity.
  • Its access is very flexible since only the internet is required to access through the application or web.
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Cons
IBM
  • MaaS360 with Watson has a lot of features and capabilities, which can sometimes make it difficult for us to navigate. Improving the user interface and making it friendly could help make the platform easier to use.
  • Expanding integrations with other systems to provide better support for a wider range of systems and platforms.
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Lookout
  • They're the global, mobile cyber experts we trust. They're ahead of the curve already. All I could suggest is, keep going in that direction.
  • Perhaps, send out an occasional , brief update on global trends that business executives should be aware of, even when Lookout is already on it.
  • Keep it brief, with a case study where a proactive action was taken and an event was avoided. Those would be shared enterprise-wide.
  • More PR about your proactive actions would be educational for us all. NO FUD, will ever work, but seeing that there are actions we can take, even to the newest of threats will be very effective.
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Likelihood to Renew
IBM
Rock solid solution with highly accessible support when needed. We do not want to interact with MaaS360 on a daily basis but when an issue occurs we are always able to find resolution due to the various support resources we have access to
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Lookout
No answers on this topic
Usability
IBM
Having years of experience with MDM and experiencing the evolution of the granularity of the functionality MDM's have had to evolve, no MDM is ever "easy" to use. MaaS360 rises to the top however, because zero day changes are always ahead of the competition. A huge benefit with MaaS360 and IBM's approach to supporting these changes is that they seldom change configuration work flows. Competing Vendors always arbitrarily change workflows which requires a significnat ongoing learning curve in order to maintain technical competence
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Lookout
I have never had any issue using the application since the UI and settings are laid out in an easy to follow way.
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Reliability and Availability
IBM
Never had an outage in 11 years of using this solution
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Lookout
No answers on this topic
Performance
IBM
typically very consistent but occasionaly some lag
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Lookout
No answers on this topic
Support Rating
IBM
MaaS360's phone support has been decent the few times I have used it. In addition the person who on-boarded us has been available for additional questions after the process was over. However IBM could do a much better job in creating a user-friendly search engine and white-paper database to help people find topics. Right now finding info is more based on searching through white papers themselves.
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Lookout
No answers on this topic
Online Training
IBM
The resources made available to me by IBM were Stellar. These resources remain available today and are extremely important as technology changes
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Lookout
No answers on this topic
Implementation Rating
IBM
To implement IBM Security MaaS360 with Watson, follow these steps: Set up the platform, enroll devices, configure policies and settings, monitor and manage devices. Implementing it can help organizations to securely manage and monitor the use of mobile devices and related resources in their networks, improving security and productivity for their users.
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Lookout
No answers on this topic
Alternatives Considered
IBM
I really love how this software is full-featured comes with all kind of robust features allows us to lock down all aspects of our devices incase the device is lost of stolen. It also allows us to install apps remotely ability to track location set-up mobile data groups is awesome and allows diagnostic messaging when data limit is reached.
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Lookout
Lookout was chosen by T-Mobile, Sprint, and AT&T which many employees have chosen as their mobile network provider. From that standpoint, it made it a simple decision. Its cloud based technology gives insight across almost all mobile code in the world. Lookout identifies connections that would otherwise go unseen without deep investigation. It helps prevent cybercriminals from sneaking into mobile devices and that's the key component for any mobile security solution. MobileIron and other competitor solutions have a similar offering, but based on network provider support I haven't need to look into the competition extensively.
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Scalability
IBM
Rock solid, consistent solution
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Lookout
No answers on this topic
Return on Investment
IBM
  • We were able to reduce our monthly bill for iPad data usage by well over 60%. Simply by limiting the applications available to what was absolutely necessary to do their jobs.
  • We have never had an iPad lost that couldn’t be recovered.
  • We were able to reassign iPads when we discovered techs were not using them. Some techs preferred to use their company phones.
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Lookout
  • Security is often hard to translate into ROI terms. However, having an option to locate a device does mitigate a possible large expense in fines or other issues with loss of data.
  • Minimal cost/support needs, does not significantly impact support staff. So can add support without additional costs.
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