What users are saying about
19 Ratings
19 Ratings
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Score 9 out of 100
42 Ratings
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Score 8.6 out of 100

Likelihood to Recommend

Lookout

Lookout is excellent for mobile device security. I'd recommend it to anyone looking for a simple solution to guarantee peace of mind when keeping mobile devices secure. It's also excellent for finding a device that's been lost remotely, including an excellent feature for enabling audio on a device when it was put in silent mode locally. The web UI is easy to use and allows for powerful functionality through a simple interface. Lastly, it is an excellent secondary backup solution. I'd recommend having other potential backup solutions as well in case this premium feature ever expires and you aren't sure whether you have a most recent contact backup within Lookout.
Nick Jastrebski | TrustRadius Reviewer

Trend Micro Apex One

Before Trend Micro OfficeScan we used Symantec Endpoint Protection and although it was very easy to deploy and to update agents it couldn't find a virus if you pointed it out with a neon sign. We were always getting hit with different viruses but since we migrated to Trend we no longer have that problem. Trend has definitely been preventing those kind of outbreaks successfully.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Endpoint Security

Lookout
Trend Micro Apex One
9.4
Anti-Exploit Technology
Lookout
Trend Micro Apex One
8.8
Endpoint Detection and Response (EDR)
Lookout
Trend Micro Apex One
9.2
Centralized Management
Lookout
Trend Micro Apex One
9.7
Hybrid Deployment Support
Lookout
Trend Micro Apex One
9.7
Infection Remediation
Lookout
Trend Micro Apex One
9.0
Vulnerability Management
Lookout
Trend Micro Apex One
9.7
Malware Detection
Lookout
Trend Micro Apex One
9.7

Pros

Lookout

  • It emits alerts before any vulnerability found, thus avoiding damages.
  • It has a very simple interface so it is easy to use.
  • It allows the protection against vulnerabilities as well as the backup of information and search before the loss of the mobile or theft.
  • It runs in the background so it does not interrupt any activity.
  • Its access is very flexible since only the internet is required to access through the application or web.
Michelli Capecchi | TrustRadius Reviewer

Trend Micro Apex One

  • The product has two important aspects, centralized console and an agent which is typically installed on every machine. When the product is installed on a dedicated server then all computers can readily get updated while in the same network (provided the agent is installed on every machine). This helps the machine to avoid any kind of virus attacks.
  • Even if the machines are not in the same network where the console is being run it can directly get all updates from the Trend Micro server directly and the machine is still protected. Hence, it is not necessary that users have to visit the office or internal network to get the update, once the agent is installed on the machine then they can get the update from anywhere as long as the machine has access to the Internet.
  • Once the agent is installed on the machine the users can themselves do a full scan and even check the logs themselves.
Ratulsnigdha Saha | TrustRadius Reviewer

Cons

Lookout

  • They're the global, mobile cyber experts we trust. They're ahead of the curve already. All I could suggest is, keep going in that direction.
  • Perhaps, send out an occasional , brief update on global trends that business executives should be aware of, even when Lookout is already on it.
  • Keep it brief, with a case study where a proactive action was taken and an event was avoided. Those would be shared enterprise-wide.
  • More PR about your proactive actions would be educational for us all. NO FUD, will ever work, but seeing that there are actions we can take, even to the newest of threats will be very effective.
Jackie Bassett | TrustRadius Reviewer

Trend Micro Apex One

  • Threat Removal: we've encountered several times when Trend Micro will point out some kind of threat, but lacks the ability to handle the removal itself, and typically still requires some kind of manual intervention.
  • It's small, but I do wish you could rename the endpoint agent names after they're assigned in the system.
  • Greater view and visibility into some of the standard reports offered would be nice.
David Schwartz | TrustRadius Reviewer

Likelihood to Renew

Lookout

No score
No answers yet
No answers on this topic

Trend Micro Apex One

Trend Micro Apex One 8.0
Based on 4 answers
It is very easy to stick with a vendor year after year, and it is also easy to see the faults in a product and want to change. This is the first time I have renewed with an antiviurs provider as others have been less than ideal and caused issues where there were none before, so while it isn't perfect, it is the best of the bunch currently and I am hopeful that it will continue to improve in future versions.
Aaron Myers | TrustRadius Reviewer

Usability

Lookout

Lookout 10.0
Based on 1 answer
I have never had any issue using the application since the UI and settings are laid out in an easy to follow way.
Bart Martinez | TrustRadius Reviewer

Trend Micro Apex One

No score
No answers yet
No answers on this topic

Support Rating

Lookout

No score
No answers yet
No answers on this topic

Trend Micro Apex One

Trend Micro Apex One 8.0
Based on 1 answer
It has been difficult at sometimes, the support people at one point told me that they couldn't tell me information about OfficeScan because it was knowledge that was passed down from engineer to engineer. The issue was that if you used the msi for the install any further installs would require the msi to have the same exact name or else the install fails and corrupts the install. This information is not listed anywhere on trends website. Support kept trying to get me to use the exe for installs instead, but we use SCCM and msi's work better. We had to write a script to come up with a solution so that we could uninstall the software and install the new software. Trend did provide the technical expertise to help with the script and had us work with one of the developers in order to resolve that issue. So they did fix their screw up but it took a while and several complaints.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Lookout

Lower cost, and gets the basic to tracking devices. The backup feature and ease of use is good.
Mike Narumiya | TrustRadius Reviewer

Trend Micro Apex One

I have evaluated several endpoint security products over the years, but Trend Micro consistently lands in the Gartner's magic quadrant of best companies in this space, reviews well, and, most tellingly, I have had great success with their products. Every iteration brings improvements in ease of use and advancements in protection
Nathan Roberts | TrustRadius Reviewer

Return on Investment

Lookout

  • Lookout has minimized lost devices, by essentially enabling all users to find their device no matter where it may be lost. Almost all devices are recoverable with Lookout installed and an ability to get to the current location of the device. This prevents excessive replacement device costs.
  • If a device cannot be physically recovered all personal data on the device can be wiped remotely. This reduces data breach risk for a lost/stolen device.
Nick Jastrebski | TrustRadius Reviewer

Trend Micro Apex One

  • Increased employee efficiency is definitely one of the main reasons for using this product. A lot of valuable business hours can be saved by having this product as we all know that fixing virus issues involves more than technical expertise and takes a lot of time.
  • If the employee efficiency improves then any employee facing the customer will have a much better impact and will automatically improve customer service. Having a computer in good condition is going to have a better customer service and it will also help to meet deadlines.
  • The only negative impact I would say that it does affect other VPN agents (which is mandatory for certain client applications or accessing the client network) once the Trend Micro agent gets a version upgrade. On the other hand if the agents are not upgraded from time to time it may affect Trend Micro agents' functionality.
Ratulsnigdha Saha | TrustRadius Reviewer

Pricing Details

Lookout

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Trend Micro Apex One

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Lookout
9.4
Trend Micro Apex One
9.1

Likelihood to Renew

Lookout
Trend Micro Apex One
8.0

Usability

Lookout
10.0
Trend Micro Apex One

Support Rating

Lookout
Trend Micro Apex One
8.0

Add comparison