107 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.2 out of 100
Based on 107 reviews and ratings
16 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.4 out of 100
Based on 16 reviews and ratings
Feature Set Ratings
Video Marketing
Loom
Feature Set Not Supported
N/A
7.0
Panopto
70%
Panopto ranks higher in 4/4 features
Panopto ranks higher in 4/4 features
Video personalization
N/A
0 Ratings
7.0
70%
6 Ratings
eCommerce
N/A
0 Ratings
6.0
60%
1 Rating
Support for advertisements
N/A
0 Ratings
7.0
70%
1 Rating
Video SEO
N/A
0 Ratings
8.0
80%
2 Ratings
Video Platform Integrations
Loom
Feature Set Not Supported
N/A
9.0
Panopto
90%
Panopto ranks higher in 1/1 features
Panopto ranks higher in 1/1 features
Integration to LMS
N/A
0 Ratings
9.0
90%
7 Ratings
Video Security
Loom
Feature Set Not Supported
N/A
9.1
Panopto
91%
Panopto ranks higher in 5/5 features
Panopto ranks higher in 5/5 features
Video access controls
N/A
0 Ratings
8.7
87%
8 Ratings
User management
N/A
0 Ratings
9.0
90%
9 Ratings
Video link sharing
N/A
0 Ratings
9.3
93%
9 Ratings
Internal video
N/A
0 Ratings
9.0
90%
9 Ratings
External video
N/A
0 Ratings
9.3
93%
8 Ratings
Video Player
Loom
Feature Set Not Supported
N/A
8.2
Panopto
82%
Panopto ranks higher in 4/4 features
Panopto ranks higher in 4/4 features
Player customization
N/A
0 Ratings
7.6
76%
7 Ratings
Embedded videos
N/A
0 Ratings
7.4
74%
7 Ratings
Video quality / Bandwidth controls
N/A
0 Ratings
8.7
87%
9 Ratings
Mobile compatibility
N/A
0 Ratings
9.0
90%
8 Ratings
Video Analytics
Loom
Feature Set Not Supported
N/A
7.5
Panopto
75%
Panopto ranks higher in 5/5 features
Panopto ranks higher in 5/5 features
A/B testing
N/A
0 Ratings
9.0
90%
4 Ratings
Streaming quality reports
N/A
0 Ratings
6.0
60%
4 Ratings
Per viewer tracking
N/A
0 Ratings
7.7
77%
9 Ratings
Per video tracking
N/A
0 Ratings
8.4
84%
9 Ratings
Video analytics dashboard
N/A
0 Ratings
6.4
64%
8 Ratings
Video Hosting, Management & Storage
Loom
Feature Set Not Supported
N/A
8.1
Panopto
81%
Panopto ranks higher in 6/6 features
Panopto ranks higher in 6/6 features
On-Demand video
N/A
0 Ratings
7.7
77%
8 Ratings
Live streaming
N/A
0 Ratings
7.0
70%
8 Ratings
Impact of streaming on network
N/A
0 Ratings
8.0
80%
4 Ratings
Video upload & format support
N/A
0 Ratings
9.0
90%
8 Ratings
Video library / File management
N/A
0 Ratings
9.0
90%
9 Ratings
Video portal
N/A
0 Ratings
7.7
77%
8 Ratings
Video Engagement
Loom
Feature Set Not Supported
N/A
8.6
Panopto
86%
Panopto ranks higher in 3/3 features
Panopto ranks higher in 3/3 features
Audience polling
N/A
0 Ratings
10.0
100%
5 Ratings
Audience Q&A / Live chat
N/A
0 Ratings
7.0
70%
5 Ratings
Video comments
N/A
0 Ratings
8.7
87%
7 Ratings
Attribute Ratings
- Loom is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating
Likelihood to Recommend
9.5
Loom
95%
25 Ratings
9.3
Panopto
93%
11 Ratings
Usability
10.0
Loom
100%
3 Ratings
8.0
Panopto
80%
1 Rating
Performance
10.0
Loom
100%
4 Ratings
Panopto
N/A
0 Ratings
Support Rating
8.9
Loom
89%
14 Ratings
7.0
Panopto
70%
4 Ratings
Likelihood to Recommend
Loom
Any communication that needs to be executed can be done via Loom.Loom simplifies communication by providing video and audio inputs, which minimizes the amount of time it takes to communicate something and reduces any potential misunderstandings for us.We use Loom quite extensively in our day to day operations -1. We have Software for which bugs, feature explanations, and design walkthroughs for our internal team are communicated through Loom videos.2. We also service clients' development requirements, for which we use Loom to communicate development feedback and bugs using Loom.3. We also teach the service clients how to use certain tools/elements online, which we use Loom to document.4. We have recently started using Loom for product walk-throughs as well.
CEO and Founder
AdvensureComputer Software, 1-10 employees
Panopto
The more I used it, the more I appreciated its ease of use. If I ever ran into a situation that I felt might be a learning opportunity at some point in the future, I would simply log in, record a session, and only allow access if/when it was appropriate later. Since the more recent versions also work on mobile phones, there really wasn't a time when I couldn't record something to review or present later.During covid, teachers didn't have access to their normal equipment, and students weren't always able to get access to a robust recording setup to do their recordings. Some students actually did recordings of presentations in their cars, or in the stairwells. Portability is powerful.I think that we all run into situations where our presentation didn't go quite as well as we had intended. As Panopto grew, they focused more on allowing the user to control their content and perform some basic (I would argue more than basic) editing, which made actions like awkward pauses easy to "fix" as you could create smooth, blended transitions easily.
Professor
Eastern Michigan UniversityHigher Education, 1001-5000 employees
Pros
Loom
- They're constantly improving the app, adding features and fixing bugs.
- The agility to go from screen recording to share is insane.
- It's free for the basic version and very affordable for the premium.
- They've got great foldering system that lets us create shareable folders for client videos, team videos, and more.
Owner
Tobin Jarrett ConsultingMarketing & Advertising, 1-10 employees
Panopto
- It captures multiple streams simultaneous (video, desktop, audio only etc) and is pretty smart when it comes to working with imported PowerPoint Decks.
- The end product can easily be shared in multiple formats and it has pretty rich content editing abilities for doing basic post-production clean up.
- They have recently introduced an in-line quizzing feature which can integrate with your LMS's Gradebook.
- The Analytics feature is very strong - we can get student level analytics when we integrate/embed the videos into our LMS.

Verified User
Consultant in Information Technology
Education Management Company, 10,001+ employeesCons
Loom
- The video trim feature has improved a lot recently, but it's still not perfect. Sometimes when I trim a video clip, it distorts other parts of the video.
- It would be nice if they had a referral/affiliate program. I would get all my friends to sign up!
Founder & Creative Director
Luminescent Dreams, LLCMarketing & Advertising, 1-10 employees
Panopto
- Panopto doesn't fully support Ultra courses in Blackboard - we can do quizzing, which is very helpful, but we can't do video submissions like an Original course.
- There is no built-in certificate option for completing a video and its quiz questions, which requires us to use additional systems for tracking and awarding.
- Analytics are mediocre. The reporting tools are challenging to use and to get clear information on a consistent basis.
- Quizzing is limited to multiple choice or T/F -- there is no reflection point or open-ended question format.
Acting Director, Instructional Technology
University of Maryland, Baltimore County (UMBC)Higher Education, 1001-5000 employees
Pricing Details
Loom
General
Free Trial
—Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
Optional
Starting Price
$8 per month
Loom Editions & Modules
Edition
Starter | Free |
---|---|
Business | $102 |
Enterprise | Custom Pricing |
- none
- per creator/per month
- none
Additional Pricing Details
—Panopto
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$14.99 per month
Panopto Editions & Modules
Edition
Pro | $14.991 |
---|
- per month
Additional Pricing Details
—Usability
Loom
Loom 10.0
Based on 3 answers
It's dirt easy for the one thing it does exceptionally well. If you think, "hmmm, I should make a quick screen capture of this thing on screen, you can start recording in seconds with almost no additional effort." Once you're done, the recording is automatically uploaded to your account site, and automatically creates a URL you can copy and share with your target audience. From IDEA to EXECUTION to DISTRIBUTION is literally seconds.
Managing Partner
38atomsMarketing and Advertising, 1-10 employees
Panopto
Panopto 8.0
Based on 1 answer
Needs some work, but I'm sure improvements will come over time

Verified User
Professional in Information Technology
Higher Education Company, 1001-5000 employeesPerformance
Loom
Loom 10.0
Based on 4 answers
Loom is one of my favorite solutions and I've been a raving fan since they first launched. The value of quickly sharing videos in seconds is amazing. Our customers love it so much that they have even downloaded the Loom Chrome extension for their own use with their clients! It's so simple, and nothing else compares or competes.

Verified User
Employee in Customer Service
Computer Software Company, 51-200 employeesPanopto
No score
No answers yet
No answers on this topic
Support Rating
Loom
Loom 8.9
Based on 14 answers
I use Loom for simple tasks. Never used customer support really. It's so simple to use. I haven't had any real issue with Loom which would require customer support to help me out. So I just put 5 because I don't know if the customer support is good or bad since I never used, so I'm kind of neutral.

Verified User
Director in Professional Services
Professional Training & Coaching Company, 1-10 employeesPanopto
Panopto 7.0
Based on 4 answers
Panopto has been quick to answer any questions, but their rollouts and updates have caused issues where we felt a little blindsided by unexpected changes. Their development cycle is slow and often their promises for future updates have been extremely slow or never come.

Verified User
Employee in Information Technology
Education Management Company, 1001-5000 employeesAlternatives Considered
Loom
I selected Loom because of product superiority and intuitiveness. Loom has high quality videos compared to others, the Freemium tier is very exciting in Loom. Loom is a multipurpose tool that comes to our help in many areas- whereas other tools are more focused on a specific vertical like sales/ marketing/ learning.
Europe Regional Head
AirmeetEvents Services, 201-500 employees
Panopto
At the end of the day, it came down to affordability for us. Panopto is affordable for smaller institutions. It is also geared primarily at lecture capture compared to many of the others that are first a media library. Panopto's focus is also education, so they do understand our audience.

Verified User
Manager in Information Technology
Higher Education Company, 51-200 employeesReturn on Investment
Loom
- Loom has saved us a lot of time because we can record videos for our customers instead of walking them through something one-on-one.
- Loom has helped us have better tools for our customers who often request video trainings.
- Loom has helped us easily communicate with each other as a team about how new software works, how to replicate bugs we see, and other messages that work best with visuals.
Customer Service Representative
Ministry SyncEvents Services, 11-50 employees
Panopto
- Panopto integrates with our LMS, D2L quite well. It makes the process very simple for our instructors and students to record and watch videos.
- It does not require any plugins or software to watch videos, as they load up in a web browser.
- The videos work on mobile and embed easily in courses or on websites.
- We also enjoy the easy sharing of videos and simplified management in the web portal.

Verified User
Administrator in Information Technology
Higher Education Company, 201-500 employees