What users are saying about
Top Rated
47 Ratings
9 Ratings
Top Rated
47 Ratings
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Score 9.1 out of 100
9 Ratings
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Score 7.2 out of 100

Likelihood to Recommend

Loom

Loom is perfect if you do anything on a computer or phone and you need to document it. Rather than firing up another screen recording tool, recording your video, then downloading the file and uploading it to Youtube THEN sharing that link (my old workflow)—I can now just press one button, select the area of my screen I want to record, record my video, and send it within seconds. No extra software or steps.
Ben Marcoux Roofing Lead Generation Expert | TrustRadius Reviewer

Panopto

There are easier tools out there that do similar things and are faster without having the budgeting wildcard of Panopto's pay-per-view pricing. While the editing feature is nice, it is pretty temperamental and does not integrate or export to a format that is compatible with other programs such as Adobe After Effect, Premiere, Final Cut or Camtasia. That said if you're working with a smaller budget/audience Panopto might be a friendlier alternative to something like Kaltura.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Video Marketing

Loom
Panopto
5.3
Video personalization
Loom
Panopto
6.9
Support for advertisements
Loom
Panopto
7.0
Video SEO
Loom
Panopto
2.0

Video Platform Integrations

Loom
Panopto
6.5
Integration to LMS
Loom
Panopto
6.5

Video Security

Loom
Panopto
7.0
Video access controls
Loom
Panopto
6.2
User management
Loom
Panopto
6.7
Video link sharing
Loom
Panopto
7.1
Internal video
Loom
Panopto
8.8
External video
Loom
Panopto
6.0

Video Player

Loom
Panopto
6.3
Player customization
Loom
Panopto
4.5
Embedded videos
Loom
Panopto
6.1
Video quality / Bandwidth controls
Loom
Panopto
8.7
Mobile compatibility
Loom
Panopto
6.1

Video Analytics

Loom
Panopto
6.1
A/B testing
Loom
Panopto
6.6
Streaming quality reports
Loom
Panopto
5.7
Per viewer tracking
Loom
Panopto
6.9
Per video tracking
Loom
Panopto
7.5
Video analytics dashboard
Loom
Panopto
4.1

Video Hosting, Management & Storage

Loom
Panopto
7.2
On-Demand video
Loom
Panopto
8.7
Live streaming
Loom
Panopto
7.5
Impact of streaming on network
Loom
Panopto
6.4
Video upload & format support
Loom
Panopto
8.2
Video library / File management
Loom
Panopto
7.0
Video portal
Loom
Panopto
5.3

Video Engagement

Loom
Panopto
5.1
Audience polling
Loom
Panopto
5.0
Audience Q&A / Live chat
Loom
Panopto
4.6
Video comments
Loom
Panopto
5.6

Pros

Loom

  • Integrated right into Chrome - If I want to make a screen-capture video of a particular window in Chrome, I just start the Loom extension from within that window. It automatically records the entire window, my audio, computer audio and/or my video camera. In other words, it makes recording a screen capture video fast and almost automatic.
  • I like that it automatically saves it to my Loom account profile and also provides a URL I can send to people. I think the utility of this feature is pretty obvious. The sequence is 1. Start loom 2. click the RECORD button 3. record 4. click the STOP button 5. copy and paste the URL which loom automatically generates.
  • The way they have chosen to provide online organizing of my videos is pretty well executed. I can create folders and move related videos into those folders. This becomes really important when you start creating a lot of videos.
Jack Edward Heald | TrustRadius Reviewer

Panopto

  • Easy to use and is intuitive to find your way around.
  • Software-based, so it's available for staff to use on many devices and helps students to access content online.
  • Flexible to suit the needs of users.
Elora Marston | TrustRadius Reviewer

Cons

Loom

  • Settings could be more configurable - I rarely want my face on the video. Every time I need to turn it off... ideally this could be a setting to have it disabled by default.
  • The UI while recording could be improved. I often forget the keyboard shortcuts, and a simpler red button floating on the screen or somethign would be great to stop the recording simply as needed.
  • The desktop app (in beta) overrides some standard keyboard shortcuts in OSX, which is frustrating.
Jeff Garon | TrustRadius Reviewer

Panopto

  • Automated closed captioning is not very accurate.
  • Human transcribing for captioning is cost prohibitive at scale.
  • Annotation tools for the screen capture would be useful.
Gemma Witton | TrustRadius Reviewer

Likelihood to Renew

Loom

Loom 8.0
Based on 1 answer
Loom is a very good product which has many different use cases that help us to keep our products supported, allow our products to be sold, and allow us to talk with one another in the company. There are not many glaring issues with Loom that would hold me back from continuing to use this service but the main question will be how they stack up with the other video products on the market and their direct competition.
Anonymous | TrustRadius Reviewer

Panopto

No score
No answers yet
No answers on this topic

Usability

Loom

Loom 10.0
Based on 4 answers
Loom is one of the easiest software solutions that I've used. Their Chrome extension is very intuitive and I hear that the desktop app is phenomenal. Once you've stopped the recording, the video is instantly available to share via the link that Loom provides you. The recipient only needs to click on the link and click 'play' on the Loom landing page. So easy.
Anonymous | TrustRadius Reviewer

Panopto

Panopto 8.0
Based on 1 answer
Needs some work, but I'm sure improvements will come over time
Anonymous | TrustRadius Reviewer

Performance

Loom

Loom 10.0
Based on 3 answers
It is the best platform that I have come across that does exactly what I want it to do when I want it to do it. It is there when I need it (browser extension) and hidden when I don't. I have never had an issue with the service and find it to be one of the most convenient tools to use when an email or Slack won't suffice.
Chandler Elmore | TrustRadius Reviewer

Panopto

No score
No answers yet
No answers on this topic

Support Rating

Loom

Loom 8.6
Based on 9 answers
I use Loom for simple tasks. Never used customer support really. It's so simple to use. I haven't had any real issue with Loom which would require customer support to help me out. So I just put 5 because I don't know if the customer support is good or bad since I never used, so I'm kind of neutral.
Anonymous | TrustRadius Reviewer

Panopto

Panopto 7.3
Based on 3 answers
Panopto has been quick to answer any questions, but their rollouts and updates have caused issues where we felt a little blindsided by unexpected changes. Their development cycle is slow and often their promises for future updates have been extremely slow or never come.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Loom

For desktop recordings, I've only used Quicktime. Loom is overall a nicer looking and functioning tool for recording videos, although there are a couple tools that Quicktime has (like splicing videos and selecting a specific recording size) that I wish Loom had
Andrea Cross | TrustRadius Reviewer

Panopto

At the end of the day, it came down to affordability for us. Panopto is affordable for smaller institutions. It is also geared primarily at lecture capture compared to many of the others that are first a media library. Panopto's focus is also education, so they do understand our audience.
Anonymous | TrustRadius Reviewer

Return on Investment

Loom

  • We're able to keep hiring managers happier which typically can increase the number of hires we have. That, in turn, increases revenue. Happy hiring managers also mean more renewals of partnerships
  • We're able to get information to the hiring manager quicker, which can lead to quicker hiring times, which means more money to use faster.
Anonymous | TrustRadius Reviewer

Panopto

  • It's used for educational purposes and the ability to review and study material is the need fulfilled; enhancing our student experience.
Simon T | TrustRadius Reviewer

Pricing Details

Loom

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Panopto

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

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