Likelihood to Recommend
Any communication that needs to be executed can be done via Loom. Loom simplifies communication by providing video and audio inputs, which minimizes the amount of time it takes to communicate something and reduces any potential misunderstandings for us. We use Loom quite extensively in our day to day operations - 1. We have Software for which bugs, feature explanations, and design walkthroughs for our internal team are communicated through Loom videos. 2. We also service clients' development requirements, for which we use Loom to communicate development feedback and bugs using Loom. 3. We also teach the service clients how to use certain tools/elements online, which we use Loom to document. 4. We have recently started using Loom for product walk-throughs as well.
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When training others to use a software application, I find this is amazingly helpful to accomplish using screenflow. The application allows me to video what I am doing in the application while explaining it in details. There are other uses of course, one that I found was to capture myself talking through students' research papers/thesis and explain where changes need to be made. Of course, MS Word has the tracking changes option and a professor can go through sentence by sentence - the downfall of this is that students #1 - do not always understand what is being suggested as we all cut back on words when typed out versus spoken. #2 - students do not always read the added comments thoroughly. Viewers watch the video and listen to a voice quicker than reading remarks. The viewing and voice, in my opinion, are the greatest part of the end product provided to viewers. This tool can assist anyone's work that trains others...be it industry or educational fields.
Read full review Pros They're constantly improving the app, adding features and fixing bugs. The agility to go from screen recording to share is insane. It's free for the basic version and very affordable for the premium. They've got great foldering system that lets us create shareable folders for client videos, team videos, and more. Read full review Makes recorded screen captures quick and easy Allows you to edit the videos that you recorded directly in the application Allows you to export to MP3 The quality of the recordings is great Read full review Cons The video trim feature has improved a lot recently, but it's still not perfect. Sometimes when I trim a video clip, it distorts other parts of the video. It would be nice if they had a referral/affiliate program. I would get all my friends to sign up! Read full review The on-screen text options are limited and inferior to competitors Transitions aren't as easy to use as they could be. They need to be modified in the preferences pane, which is strange. Green screen settings can be fiddly; but this is really splitting hairs. It's hard to tell what's their fault and what's mine. Read full review Usability
It's dirt easy for the one thing it does exceptionally well. If you think, "hmmm, I should make a quick screen capture of this thing on screen, you can start recording in seconds with almost no additional effort." Once you're done, the recording is automatically uploaded to your account site, and automatically creates a URL you can copy and share with your target audience. From IDEA to EXECUTION to DISTRIBUTION is literally seconds.
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Loom is one of my favorite solutions and I've been a raving fan since they first launched. The value of quickly sharing videos in seconds is amazing. Our customers love it so much that they have even downloaded the Loom Chrome extension for their own use with their clients! It's so simple, and nothing else compares or competes.
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I use Loom for simple tasks. Never used customer support really. It's so simple to use. I haven't had any real issue with Loom which would require customer support to help me out. So I just put 5 because I don't know if the customer support is good or bad since I never used, so I'm kind of neutral.
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It works well and fits into my workflow. The tools are much easier and straightforward to work with. Other video editing tools like Adobe Premier or Final Cut Pro are simply too complicated for this type of task.
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I selected Loom because of product superiority and intuitiveness. Loom has high quality videos compared to others, the Freemium tier is very exciting in Loom. Loom is a multipurpose tool that comes to our help in many areas- whereas other tools are more focused on a specific vertical like sales/ marketing/ learning.
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We looked at things like Loom and all those other screen recorders, but Screenflow is just so much more powerful. It can do everything we want it to and more, even things like Chroma Key (green screen), text on video, transitions, all that. It's a pretty great software for making videos.
Read full review Return on Investment Loom has saved us a lot of time because we can record videos for our customers instead of walking them through something one-on-one. Loom has helped us have better tools for our customers who often request video trainings. Loom has helped us easily communicate with each other as a team about how new software works, how to replicate bugs we see, and other messages that work best with visuals. Read full review It has delivered the necessary tools for a quick turnaround on video projects, i.e. saved time and helped me get back to the strategic parts of my job. Read full review ScreenShots