What users are saying about
Top Rated
47 Ratings
Top Rated
262 Ratings
Top Rated
47 Ratings
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Score 9.1 out of 100
Top Rated
262 Ratings
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Score 9.3 out of 100

Likelihood to Recommend

Loom

Loom is perfect if you do anything on a computer or phone and you need to document it. Rather than firing up another screen recording tool, recording your video, then downloading the file and uploading it to Youtube THEN sharing that link (my old workflow)—I can now just press one button, select the area of my screen I want to record, record my video, and send it within seconds. No extra software or steps.
Ben Marcoux Roofing Lead Generation Expert | TrustRadius Reviewer

Snagit

I really like that this tool is a one stop shop that allows you to enter clear cut instructions for any user to follow. I've had very positive feedback from users describing how they like the format of the instructions and how easy it is to follow. I've actually showed employees how to use the tool and they have purchased for use in their departments
Cindy Lalowski | TrustRadius Reviewer

Pros

Loom

  • Integrated right into Chrome - If I want to make a screen-capture video of a particular window in Chrome, I just start the Loom extension from within that window. It automatically records the entire window, my audio, computer audio and/or my video camera. In other words, it makes recording a screen capture video fast and almost automatic.
  • I like that it automatically saves it to my Loom account profile and also provides a URL I can send to people. I think the utility of this feature is pretty obvious. The sequence is 1. Start loom 2. click the RECORD button 3. record 4. click the STOP button 5. copy and paste the URL which loom automatically generates.
  • The way they have chosen to provide online organizing of my videos is pretty well executed. I can create folders and move related videos into those folders. This becomes really important when you start creating a lot of videos.
Jack Edward Heald | TrustRadius Reviewer

Snagit

  • simple image and video capture - you can capture regions, full-screen, scrolling regions, webpages, menus, text, etc.
  • easy sharing capabilities - share with screencast, share to camtasia and other platforms, save directly to drive.
  • easy editing - blur, crop, fill, annotate, highlight, markup, align multiple images, size, stamp. create presets and build editing libraries for specific uses
Sarah Holdgrafer | TrustRadius Reviewer

Cons

Loom

  • Settings could be more configurable - I rarely want my face on the video. Every time I need to turn it off... ideally this could be a setting to have it disabled by default.
  • The UI while recording could be improved. I often forget the keyboard shortcuts, and a simpler red button floating on the screen or somethign would be great to stop the recording simply as needed.
  • The desktop app (in beta) overrides some standard keyboard shortcuts in OSX, which is frustrating.
Jeff Garon | TrustRadius Reviewer

Snagit

  • I would like to be able to make the backgound of an image invisible more easily.
  • It would be interesting to have access to a lasso tool like the one in Photoshop.
  • I could not find a third one, I am very satisfied with the product.
Émilie Grenier | TrustRadius Reviewer

Likelihood to Renew

Loom

Loom 8.0
Based on 1 answer
Loom is a very good product which has many different use cases that help us to keep our products supported, allow our products to be sold, and allow us to talk with one another in the company. There are not many glaring issues with Loom that would hold me back from continuing to use this service but the main question will be how they stack up with the other video products on the market and their direct competition.
Anonymous | TrustRadius Reviewer

Snagit

Snagit 9.4
Based on 2 answers
I think that the tool is excellent for what it is being used for. I particuarly like the ability to capture content from the screen whilst using the scroll wheel on my mouse. It is very annoying when your try to capture something with grab and you can't scroll which leads to multiple images
Stephen Fuery MSc M.M.I.I | TrustRadius Reviewer

Usability

Loom

Loom 10.0
Based on 4 answers
Loom is one of the easiest software solutions that I've used. Their Chrome extension is very intuitive and I hear that the desktop app is phenomenal. Once you've stopped the recording, the video is instantly available to share via the link that Loom provides you. The recipient only needs to click on the link and click 'play' on the Loom landing page. So easy.
Anonymous | TrustRadius Reviewer

Snagit

Snagit 7.6
Based on 4 answers
It's button centric for easy access to every feature. Everything allows undo! It works like any other standard Windows application. Everyone can be a professional without having to select every feature yourself by using the built in styles with just one click of a button in most cases. Every button is clearly labeled too.
Debbie Johnson | TrustRadius Reviewer

Performance

Loom

Loom 10.0
Based on 3 answers
It is the best platform that I have come across that does exactly what I want it to do when I want it to do it. It is there when I need it (browser extension) and hidden when I don't. I have never had an issue with the service and find it to be one of the most convenient tools to use when an email or Slack won't suffice.
Chandler Elmore | TrustRadius Reviewer

Snagit

No score
No answers yet
No answers on this topic

Support Rating

Loom

Loom 8.6
Based on 9 answers
I use Loom for simple tasks. Never used customer support really. It's so simple to use. I haven't had any real issue with Loom which would require customer support to help me out. So I just put 5 because I don't know if the customer support is good or bad since I never used, so I'm kind of neutral.
Anonymous | TrustRadius Reviewer

Snagit

Snagit 8.7
Based on 13 answers
I never had to reach out to Snagit. There was only once that I actually reached out to support for assistance. They did take some time to respond but nothing out of reason. They were unable to solve that one issue but it was an advanced issue that could only be resolved by a re-image of a machine.
Anonymous | TrustRadius Reviewer

Implementation Rating

Loom

No score
No answers yet
No answers on this topic

Snagit

Snagit 10.0
Based on 1 answer
It's a simple next next finish install. The SnagIt Library in the user profile should probably be backed up to make sure they have access to their old screen captures. We frequently will go back to previous captures and add context bubbles etc. when software changes to show the "old" vs "new". Also, go to SnagIt's website and download the additional Stamp Sets for the user. These are terrific. I wish there was one download to get them all, but you have to download and install them one set at a time. It's worth it - especially for training how-to's.
Debbie Johnson | TrustRadius Reviewer

Alternatives Considered

Loom

For desktop recordings, I've only used Quicktime. Loom is overall a nicer looking and functioning tool for recording videos, although there are a couple tools that Quicktime has (like splicing videos and selecting a specific recording size) that I wish Loom had
Andrea Cross | TrustRadius Reviewer

Snagit

Our staff often uses MS Snipping Tool which comes installed on the PC. Extremely limited in its abilities and only capable of capture still images, we rely on Snipping for quick cut and paste captures. The image resolution created by this application doesn't provide sufficient quality for our documents and training.
Relton McBurrows | TrustRadius Reviewer

Return on Investment

Loom

  • We're able to keep hiring managers happier which typically can increase the number of hires we have. That, in turn, increases revenue. Happy hiring managers also mean more renewals of partnerships
  • We're able to get information to the hiring manager quicker, which can lead to quicker hiring times, which means more money to use faster.
Anonymous | TrustRadius Reviewer

Snagit

  • So much easier to convey concepts and issues inside and outside the organization. Reduces the needs for meetings and overly repetitive emails/ phone calls almost 10 fold once all parties can see what is being described.
  • I have captured videos for training and step by step guides which anyone can view at any time across the continent freeing up my time to focus on other pressing issues.
Anonymous | TrustRadius Reviewer

Pricing Details

Loom

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Snagit

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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