What users are saying about
1 Ratings
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Score 9 out of 100
2 Ratings
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Score 9 out of 100

Likelihood to Recommend

LRS VPSX

LRS can be expensive. It supports all kinds of printers and models. One location for drivers for the printer. You do not install a printer driver at each workstation. It uses a central driver stored on a server. Easy management of printers. Can be deployed through SCCM or other products. It can be expensive for small businesses. It has been designed for large enterprises.
Parul Patel | TrustRadius Reviewer

OpenText Fax Solutions

The following scenarios worked for us:
  1. API integration
  2. Remote eFax services
  3. Reduction in physical fax machines
Anonymous | TrustRadius Reviewer

Pros

LRS VPSX

  • VPSX is license based on the number of printers. You can have multiple VPSX servers. They do not charge extra for software licenses. As long as the total number of printers does not exceed a certain amount.
  • It has secure printing features that are really great. There is an additional cost for secure printing. We have about 150 secure printing licenses out of over 2800 printers.
  • You can manage multiple VPSX printers from any VPSX web login. As long as the configuration is corrected you should have no issue.
  • It can be integrated with AD. All groups and members are defined in AD, then at the application level, you can grant access to manage the product.
  • It can give you granular access for managing printers based on your company policy and requirements.
  • Upgrades are simple and quick.
  • Support has been outstanding.
Parul Patel | TrustRadius Reviewer

OpenText Fax Solutions

  • Easy to administer for end-user management. Great AD integration.
  • Easy for end-users to use. Simple and clean web interfaces.
  • Great support from OpenText. Tech reps are very knowledgeable and ready to address issues.
Anonymous | TrustRadius Reviewer

Cons

LRS VPSX

  • Centralize reports. It lacks reporting tools.
Parul Patel | TrustRadius Reviewer

OpenText Fax Solutions

  • Reporting can be done a bit better. The current iteration is pretty powerful and can give you more than you need.
Anonymous | TrustRadius Reviewer

Support Rating

LRS VPSX

LRS VPSX 10.0
Based on 1 answer
Support is great. They can hold your hand if you do not know. The support staff is well trained. If the support is unsure, they will bring another SME to help out right away. After hour support is quick to respond to the call.
Parul Patel | TrustRadius Reviewer

OpenText Fax Solutions

OpenText Fax Solutions 10.0
Based on 1 answer
OpenText Fax Support is wonderful! They really go the extra mile to support their customers. So far, they've been able to address simple and complex issues. A big plus is the fact that they are very pleasant on the phone. They do not get upset at the customer and have great follow up on any tickets opened.
Anonymous | TrustRadius Reviewer

Alternatives Considered

LRS VPSX

We were using HP printing and Novell iPrint. VPSX was really easy to manage and it was more efficient for Einstein.
Parul Patel | TrustRadius Reviewer

OpenText Fax Solutions

We were customers of Biscom FaxCom services for 8+ years. When the company decided to begin doubling their maintenance fees, it was time to look for other services. On a feature to feature basis, both solutions are similar. We decided to go with OpenText Fax Solutions since it was about time to refresh our Faxing Solution.
Anonymous | TrustRadius Reviewer

Return on Investment

LRS VPSX

  • Less FTE to manage products. It requires a minimum day to day maintenance if the setup is done properly.
  • We can review from the dashboard to see how many printers are having an issue. Number count.
  • It requires some time to learn the product.
Parul Patel | TrustRadius Reviewer

OpenText Fax Solutions

  • The staff has been able to send faxes anywhere.
  • Using SIP, we've been able to scale up the faxing channels without having to install additional POTs lines.
Anonymous | TrustRadius Reviewer

Pricing Details

LRS VPSX

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

OpenText Fax Solutions

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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