LS Central vs. SAP S/4HANA Cloud

Ideally it can work with any kind of retailer but workarounds and customisations required to handle deliveries.

Incentivized

In my company, SAP S/4HANA Cloud works best for managing global operations, real-time financial consolidation, and automating supply chain processes. We rely on its AI-driven analytics to optimize procurement, logistics, and compliance in regulated industries. However, it’s not ideal for highly customized workflows, as the public cloud version limits deep modifications. Smaller teams also struggle with its complexity and costs. For businesses needing flexibility or lower overhead, alternatives like Oracle NetSuite might be a better fit. While powerful, S/4HANA Cloud requires significant investment in implementation and training, making it more suitable for enterprises with strong IT capabilities.

Incentivized

• Offline/semi-offline mode works well in areas where connectivity is an issue.
• Pricing, offers and promotions can be configured exceptionally well in LS Retail.
• POS interface design is simple, robust and easily configurable.
• Security wise there is enough detail available to trace all kinds of POS transactions.

Incentivized

• SAP S/4HANA Cloud is entirely based on continuously monitored processes enhanced in numerous operational business areas.
• The solution allows the immediate analysis of company performance indicators due to enhanced functions.
• Ideally built on future technologies, the organization’s platform aims at providing a system intended to expand based on business complexity.

Incentivized

• Data Director leaves room for improvement as it can be very tricky while dealing with a large number of master data records. Sometimes it doesn't write delete actions to POS.
• Furniture retail is another area where improvement is required to handle deliveries.
• Newer versions don't support data replicator which was the most reliable data tool with earlier LS Retail versions. There should be a replacement for this tool.

Incentivized

• I would like to have an offline functionality as well which is not available at the moment.
• I would like to see in-built templates that can be used according to organization needs and have to be industry specific.
• Navigation of this platform is quite difficult to learn and requires training. So, new users will find learning a steep curve.

Incentivized

The cost of SAP as an ERP is quite high and the switching costs associated with ERP systems are even higher. That being said moving from one ERP to another only happens once in a great while for large organizations. Those switching costs include retraining, IT hardware requirements, outside consultants and more

SAPs usability is great. If there is one ERP where one can adjust about anything there is to be adjusted, this is SAP. This sometimes also means having to maintain some extra master data, but this is to be expected and is well worth the extra effort. We wouldn't have it any other way!

Incentivized

The technical support received by the ITT design teams and OS implementation team has been very useful in ensuring that the SAP ERP is well-tailored to our company's specific needs and operations. This coupled with the training materials, business process maps, and concept demos (sand-box demos) makes adoption easy on end-users.

More effective

Incentivized

SAP requires
a lot of internal and external resources to complete its successful
implementation. The cloud version requires a deeper understanding of the
different capabilities of the local systems (hardware) and the connection
towards your local IT team. We found several problems on our systems that we
couldn't foresee before the implementation and roll out.

Incentivized

It scores higher on overall user experience and matured features set.

Incentivized

As I already mentioned, it automated our tasks such as Report creation, PR creation, and many others. That's the major advantage of the S/4 HANA cloud over our previous ERP. Its robust indication system and pre-analyzed data enabled ease of decision-making, which was not incorporated in our last software.

Incentivized

• Timely sales visibility
• Optimum Inventory levels
• Enough data to visualise trends and patterns

Incentivized

• The financial management part ensures every process is well planned and allocated resources are used efficiently.
• The development of payroll management ensures that all employees are happily remunerated and, hence, very productive.
• The creation of solid financial reporting acts as the primary driver in decision-making, which brings more insights into development.

Incentivized