What users are saying about
7 Ratings
7 Ratings
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Score 1 out of 100
11 Ratings
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Score 9.7 out of 100

Likelihood to Recommend

Lua

I wouldn't recommend Lua because they were recently acquired by another company and will be shutting down. It was unfortunate that we were only given 2 months notice right after signing up for another 1-year term.
Anonymous | TrustRadius Reviewer

Screenhero (Discontinued)

  • Pair development
  • Knowledge Shares
  • Bug-reporting and explanation
  • Audio/voice integration WITH video share
  • Makes gaming very fun
  • Copy/Paste works flawlessly from my computer to another screenhero users computer.
  • Screenhero works with screen-recording software, so not only can I pair-develop, I can take video of a pair development session.
  • I can't think of any reason why Screenhero wouldn't be suited for any situation. I would say that they need to bring back the option for a native app capability outside of the slack app like they did during the Slack merge transition.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Communication

Lua
7.0
Screenhero (Discontinued)
7.4
Chat
Lua
7.0
Screenhero (Discontinued)
9.7
Notifications
Lua
7.0
Screenhero (Discontinued)
2.9
Discussions
Lua
Screenhero (Discontinued)
9.7

Project Management

Lua
Screenhero (Discontinued)
8.0
Mobile Access
Lua
Screenhero (Discontinued)
8.0
Visual planning tools
Lua
Screenhero (Discontinued)
8.0

File Sharing & Management

Lua
Screenhero (Discontinued)
9.7
Video files
Lua
Screenhero (Discontinued)
9.0
Document collaboration
Lua
Screenhero (Discontinued)
10.0
Access control
Lua
Screenhero (Discontinued)
10.0

Pros

Lua

  • It is easy to communicate in real-time.
  • Easy to set up different groups.
Anonymous | TrustRadius Reviewer

Screenhero (Discontinued)

  • EASY! A simply to use and understand UI cannot be understated. I needed no additional training and did not need to reference and support documentation to pick up and use Screenhero with my team. It's easy to add new folks to connect with, easy to call them, easy to end the call, and so forth. I would liken the UI to a more sleek Yahoo Instant Messenger (for those who remember that service!).
  • Painless. I rarely ever had connectivity issues or grainy audio/video quality. When I did occasionally encounter that (rough guess maybe 1 in 20), it usually cleared itself up after a few seconds. I think it's only ever "locked up" on me twice, meaning I had to disconnect and reconnect in order for the issue to be resolved. Overall, a painless experience.
Harrison Bond | TrustRadius Reviewer

Cons

Lua

  • The application for iPad is not optimized.
Anonymous | TrustRadius Reviewer

Screenhero (Discontinued)

  • I'm not sure how to sign up right now. I guess until it's integrated into Slack as a full-blown feature it'll stay like that.
  • Most probably it'll be monetized as an extra feature.
  • This is true for most of the remote management solutions: security concerns. Slack had some break-ins in the past, giving remote control to your computer can be dangerous.
  • Another issue which is problematic for similar product too: watch out if there's an extra remote server is involved. Say you and your client you want to guide with Screenhero both log in to a remote server through RDP. Both the RDP and Screenhero capture hotkeys, and depenfing on if your other peer logs into screenhero on the server itself or his machine, things like copy-paste won't work because the RDP is interfering with the remote management software.
Csaba Toth | TrustRadius Reviewer

Support Rating

Lua

Lua 5.0
Based on 1 answer
They are closing operations, so there's no support to rate
Anonymous | TrustRadius Reviewer

Screenhero (Discontinued)

No score
No answers yet
No answers on this topic

Alternatives Considered

Lua

We chose Lua because of their price point and feature set compared to other tools.
Anonymous | TrustRadius Reviewer

Screenhero (Discontinued)

Screenhero being acquired by Slack was honestly the primary reason we selected it over TeamViewer. Our organization is heavily invested in Slack's enterprise solution, so choosing Screenhero was a pretty easy decision. On top of that, Screenhero delivers very well on its core competencies, so there doesn't seem to be a very good reason to not use it given its relationship with Slack.
Anonymous | TrustRadius Reviewer

Return on Investment

Lua

  • It has been great for communication and broadcasts, its a shame that they are closing down.
Anonymous | TrustRadius Reviewer

Screenhero (Discontinued)

  • Easier way to have conversations! It's quick and simple.
  • Skip the toneless slack conversation and hash it out over ScreenHero!
  • Screen sharing has been very beneficial.
Taylor Hansen | TrustRadius Reviewer

Screenshots

Pricing Details

Lua

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$2,500

Lua Editions & Modules

Edition
Lua1
  1. Per User per Month
Additional Pricing Details

Screenhero (Discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Screenhero (Discontinued) Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Lua
1.0
Screenhero (Discontinued)
9.4

Support Rating

Lua
5.0
Screenhero (Discontinued)

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