Likelihood to Recommend I believe Accruent is well suited for companies with a large amount of leased assets that need to be accounted for under the new accounting standard. Companies with fewer leases would not need an intricate tool of this size. It is suited for both real estate and equipment leases, which makes up the entirety of our portfolio.
Read full review SkySlope is most suited for real estate firm document management. I cannot think of another industry that it would be suited for; it is pretty specific. If you have less than 20-30 transactions a year, it wouldn't probably be worth the money versus just scanning. Our company does ~150 per year, and it saves me so much time. It is great for managing brokers of any sized firm with a fair number of transactions.
Read full review Pros Lucernex does an excellent job of listening to its customers to continue enhancing the product to make it the best in the industry and to continue to partner with their customers on this endeavor. Lucernex's product is an intuitive product that allows its end users to customize and manager their own fields and pages to tailor individual company's needs. Read full review Broker compliance checklists Email to upload documents Emailing documents out of system eSignature Read full review Cons The sales person we worked with seemed to have some communication gaps when passing off to the implementation team. The implementation start was rocky due to enduring disconnect on our needs versus what was included in the SOW. As a client, we were not clear on what was fundamentally included in our SOW and how that would impact the end-product. Read full review Their task manager is not good at all. It is clunky and not very intuitive. In principle, I like the ability to assign tasks to new transactions, but overall this functionality lacks. If a file is created, it canNOT be deleted. This is very annoying in the case of accidental file creation; it jumbles the archive. Seems like a very easy thing to implement, but support said there isn't currently a way. The quick audit function is great when files are new, but it is not available for completed files to do the final review. Again an easy implement you would think, but not having this makes reviewing files in the final stages very clunky. It takes forever. Support gave me a workaround, so that helps. Read full review Support Rating They have always been quick to respond to any potential issues I may be having.
Read full review In-Person Training The trainers were knowledgeable and engaging in presenting the materials, and their emphasis on important concepts was helpful (I would rate the trainers themselves a 9!). However, I do not believe there's anything we learned in the in-person training that could not have been taught via live web-classroom. Traveling a significant distance (in our case) to Austin, TX for only approx. 12 hours in the classroom was (in my opinion) not necessary, since the same material could have been presented via live web-classroom and saved us the expense and travel-time. I would encourage Lucernex to consider moving to a live web-classroom format in the future; an online live format would still allow for participation and questions from the participants while saving clients' time and money
Read full review Alternatives Considered I cannot recall exactly what other products we reviewed before choosing Lucernex, but one of the leading factors was how highly customizable the software was. We had previously been using Retail Lease which was an older program with buckets of data stored everywhere. During the data mapping process, we were able to easily find a home for all of this "random" data
Read full review SkySlope just has a lot more functionality over this software. All three have a comparable digital signature and templating capabilities. but SkySlope has many additional purposes. I have not found another software like it. Other software I demo-ed was not even close, so SkySlope seems to have the market cornered, but I haven't evaluated again for a couple of years.
Read full review Return on Investment Lucernex was able to complete our business objective to manage and process all of our Lease Accounting entries within the software. Lucernex has enabled all of our departments to become better connected, work together to create synergies and transparency to better meet business objectives. Read full review Positive as its ease of use has allowed us to scale back hiring to realize more profits. Read full review ScreenShots