26 Ratings
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Score 7.7 out of 100
10 Ratings
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Score 7.7 out of 100

Likelihood to Recommend

Lucernex Lease Administration & Accounting

I believe Accruent is well suited for companies with a large amount of leased assets that need to be accounted for under the new accounting standard. Companies with fewer leases would not need an intricate tool of this size. It is suited for both real estate and equipment leases, which makes up the entirety of our portfolio.
Bryan Kelly, CPA, CFE, MBA | TrustRadius Reviewer

Tririga

It is great for organizations who have complex data or large amounts of data. For an organization that has small amounts of data or very simple processes TRIRIGA might be too much. It can handle small data and processes but the costs of implementing and supporting might be greater than the reward that would be provided. It also has a lot of room to grow. You can utilize existing forms and business objects or you can custom build new ones to fit business needs.
Bill Starling | TrustRadius Reviewer

Pros

Lucernex Lease Administration & Accounting

  • Lucernex does an excellent job of listening to its customers to continue enhancing the product to make it the best in the industry and to continue to partner with their customers on this endeavor.
  • Lucernex's product is an intuitive product that allows its end users to customize and manager their own fields and pages to tailor individual company's needs.
Kimberly F Williams, Esq. | TrustRadius Reviewer

Tririga

  • Diverse categories of requests available
  • Ability to be as descriptive as possible without character limit
  • Ease of mass resource assignment for tasks
  • Ease of mass maintenance task/request printing work orders
  • Clean site layout that is easy to navigate
Kelleyann Montpetit | TrustRadius Reviewer

Cons

Lucernex Lease Administration & Accounting

  • The sales person we worked with seemed to have some communication gaps when passing off to the implementation team.
  • The implementation start was rocky due to enduring disconnect on our needs versus what was included in the SOW.
  • As a client, we were not clear on what was fundamentally included in our SOW and how that would impact the end-product.
Anonymous | TrustRadius Reviewer

Tririga

  • In order to get into the back end and manage spaces, there are too many "clicks" and pop up boxes to get to the area that is needed, which causes delays and confusions.
  • It can be a bit slow when processing requests, pulling up maps.
  • Trigia holds a lot of information, which is good but it could be easier to get to at times.
Monica Vasquez | TrustRadius Reviewer

Usability

Lucernex Lease Administration & Accounting

No score
No answers yet
No answers on this topic

Tririga

Tririga 8.0
Based on 1 answer
I give it this rating because it has more than one way to get to most forms but it can be hard to navigate if you don't know the terms TRIRIGA uses. Also being a new developer can bring up issues with not knowing exactly where certain things are found. The documentation doesn't help too much sometimes since the TRIRIGA community is pretty small.
Bill Starling | TrustRadius Reviewer

Reliability and Availability

Lucernex Lease Administration & Accounting

No score
No answers yet
No answers on this topic

Tririga

Tririga 10.0
Based on 1 answer
In the almost 7 months I have been working on my current project there has been exactly one unplanned outage. This was in the QA environment during data migration and was caused by a workflow that was circular and self referencing which caused the processing JAVA memory to spike, not resolve and then crash the server.
Bill Starling | TrustRadius Reviewer

Performance

Lucernex Lease Administration & Accounting

No score
No answers yet
No answers on this topic

Tririga

Tririga 9.0
Based on 1 answer
TRIRIGA does a good job of this, being a server based web application it is like other web based systems so it's not as fast as a client server application or a local system but it is very consistent across locations and for different roles and employees. This does allow consistent use no matter where people are located. It also does a fair job of notifying the user when it is loading with the spinning circle or hour glass. The reports can get fairly complex but native TRIRIGA reports perform well even when they are complex. They can be a little slow if they are fetching 100's of 1000's of rows but this doesn't take more than 10 or so seconds. I have yet to write a native report that takes more than 20 seconds and that 20 second report is getting data from 4 BO's and nets over 130K rows.
Bill Starling | TrustRadius Reviewer

Support Rating

Lucernex Lease Administration & Accounting

No score
No answers yet
No answers on this topic

Tririga

Tririga 7.0
Based on 1 answer
The process does seem to take some time and has to go through a preset escalation process. IBM does a good job of communicating through the process, it just seems to take it's natural course.
Bill Starling | TrustRadius Reviewer

In-Person Training

Lucernex Lease Administration & Accounting

Lucernex Lease Administration & Accounting 7.7
Based on 3 answers
The trainers were knowledgeable and engaging in presenting the materials, and their emphasis on important concepts was helpful (I would rate the trainers themselves a 9!). However, I do not believe there's anything we learned in the in-person training that could not have been taught via live web-classroom. Traveling a significant distance (in our case) to Austin, TX for only approx. 12 hours in the classroom was (in my opinion) not necessary, since the same material could have been presented via live web-classroom and saved us the expense and travel-time. I would encourage Lucernex to consider moving to a live web-classroom format in the future; an online live format would still allow for participation and questions from the participants while saving clients' time and money
Anonymous | TrustRadius Reviewer

Tririga

No score
No answers yet
No answers on this topic

Implementation Rating

Lucernex Lease Administration & Accounting

No score
No answers yet
No answers on this topic

Tririga

Tririga 8.0
Based on 1 answer
Do research on the client processes and determine which modules need to be implemented and in which order they should be implemented in.
Bill Starling | TrustRadius Reviewer

Alternatives Considered

Lucernex Lease Administration & Accounting

I cannot recall exactly what other products we reviewed before choosing Lucernex, but one of the leading factors was how highly customizable the software was. We had previously been using Retail Lease which was an older program with buckets of data stored everywhere. During the data mapping process, we were able to easily find a home for all of this "random" data
William Rose | TrustRadius Reviewer

Tririga

Much faster web based program with more category options and ease of mass batch printing.
Kelleyann Montpetit | TrustRadius Reviewer

Scalability

Lucernex Lease Administration & Accounting

No score
No answers yet
No answers on this topic

Tririga

Tririga 8.0
Based on 1 answer
TRIRIGA can be split into many servers and is easily scaled over multiple environments. TRIRIGA is also capable of being implemented on multiple operating systems and a wide range of environments with different database management systems. This makes it easy for clients to choose since they can choose vendors they have previous relationships with or are required to use for various reasons.
Bill Starling | TrustRadius Reviewer

Return on Investment

Lucernex Lease Administration & Accounting

  • Lucernex was able to complete our business objective to manage and process all of our Lease Accounting entries within the software.
  • Lucernex has enabled all of our departments to become better connected, work together to create synergies and transparency to better meet business objectives.
Kimberly F Williams, Esq. | TrustRadius Reviewer

Tririga

  • It's a positive and works well with the business.
  • It doesn't "stand out" from competitors but has great potential if updates were establisthed.
  • The pros outweigh the cons when using Tririga.
Monica Vasquez | TrustRadius Reviewer

Pricing Details

Lucernex Lease Administration & Accounting

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Tririga

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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