What users are saying about
44 Ratings
44 Ratings
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Score 8.8 out of 101

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Likelihood to Recommend


If you want to get your firm organized and document processes, workflow, org charts, or map out an idea, this software is great. It can be used whether it's on a company-wide scale, for personal, or educational use. There is a free version but it is limited in terms of functionality so depending on what you need it for you may have to upgrade. I recommend the paid version for a large company. If you're an individual I recommend the free version if it suits your needs.
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  • Lucidchart offers a great library of images and native UI components.
  • Lucidchart is simple to use with an intuitive drag and drop feature.
  • Lucidchart allows for sharing across an organization.
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  • With this particular integration, the biggest issues we have come across is that we have a lot of outdated contacts, so it is not as easy to pull out the most relevant ones when creating an account map.
  • There are also so many places for notes. While it is nice we can keep notes about the account hierarchy in LucidChart for future reps to look at, it would also require us to use LucidChart indefinitely. Possibly consider syncing some sort of document/chart that can reside in SFDC.
Cody Lazenby profile photo


Based on 1 answer
The software is incredibly easy to use and can be used on both a personal and business scale. It really can help you map out processes in a business or help you begin to formulate ideas for personal or educational use. Having the free version is great since you can test out some limited functionality before committing to purchasing the full version.
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Alternatives Considered

Xmind is just a mind mapping application. It was created with that specific purpose, which makes it not so useful for general diagram creation or to strutucte a workflow process. However, there seems to be no application for Android phones, which is something they should work on. Mobile integration with different operative systems would be a great improvement.
Bernardo Cavalheiro profile photo

Return on Investment

  • We didn't have to spend a lot for the licenses. We started with the basic free version of Lucidchart that met most of our needs and then expanded it to the premium version as needed. So, a positive revenue impact by achieving more spending less.
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Pricing Details


Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Lucidchart Editions & Modules
1. per month
Additional Pricing Details
The Team Pricing increases depending on the number of users on the account.