Likelihood to Recommend
Lucidchart has been very, very helpful and applicable in my line of work as i am constantly trying to solve complex data modeling and database design issues. I therefore use the ERD options frequently to aid in my overall comprehension of the problems at hand. Furthermore, I find a a lot of use out of the more general options with both the DFD and UML shapes and options, which lend aid to brainstorming on analytics needs, product journeys, etc. I have previously attempted to do some work with a data dictionary and/or data catalog in Lucidchart, just for the heck of it. I was sad to find it wasn't a very plausible option from what i could tell, but would love to see some kind of solution there maybe
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Omnigraffle is great for documentation, mapping, flowcharting, and other technical diagramming scenarios. It's simple enough to bang out a quick illustration and powerful enough to build complex blueprints for complicated technical systems. If you need cross-platform compatibility, though, you're probably better off looking elsewhere. If you want complex integration with data sources (ala Visio's SQL Server integration for shape metadata), OmniGraffle also falls short — but those scenarios are few and far between in my experience.
Read full review Pros Large number of predefined charts, diagrams, flows A great repository of various symbols and objects The easiness of using and manipulating objects and shapes. There is a lot of auto-editing and adjusting which the software does for you which saves a lot of your time. Easy way of duplicating shapes. While working with the app everything feels organic and natural. You don't get the clunky/limited feeling which happens with some other similar apps. Read full review OmniGraffle is fairly simple to use, but the one thing I think it does best is working with curved lines, particularly if you are using some of the available arc templates. Drop an arc onto your page, then tell it the dimensions it needs to be, and viola! Done. Manipulating the arcs is as simple as clicking and dragging offset points. OmniGraffle has also done an excellent job in stirring up the creative minds of many people who create templates and tools to work with OmniGraffle (not that Microsoft hasn't done so either), and managed to get the bulk of those into well organized repositories. What it all boils down to for me is: it just works. One doesn't need to have a computer science degree to work with it either. It is as simple or complex as you want it to be. Read full review Cons Bandwidth - when working with complex workflows spanning multiple shapes and layers, the page tends to slow down and sometimes crash. Zooming in & out - when a workflow is spread out over multiple pages, the view can become small even with a large screen. Pricing - newly introduced monthly/annual pricing schemes are not as good as previous quarterly payment models. Read full review There could be more scaffolding to support new users in getting to know how to best use all of the many features and tools it provides. There could be more support for printing. Many of our process flows extend beyond just one page, and OmniGraffle is rather finicky about printing multipage documents. We could use this tool more effectively if there was the ability to have real-time team collaboration. Document handoffs can be a point of missed communication, so it’d be great if we could ever have the option of working together in the same place at the same time. Read full review Likelihood to Renew
Best product for my needs on the market
Read full review Usability
It's quite easy to get started with Lucid and I think the usability has been improving overtime. So there isn't anything I feel unsatisfied or I want to complain. I would say that there are a lot more features in Lucid that I know are powerful but I don't know how to use them. It doesn't block me to do my day to day tasks and that's probably why I don't have much motivation to learn. When I tried in the past, I have the impression that wasn't super easy to learn and I couldn't really see how to apply those features into what I want to do.
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While we have not had many occasions where we needed to engage Lucidchart support, they have been very helpful and provided the required information and service when we did have to engage them. SLAs on replies to our queries were more than met and we are satisfied with the level of support we received.
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OmniGraffle is an excellent application for chart and diagrams development. Been using it for a while now and it's a multiple platform application.
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Lucidchart is much easier to use than Visio. Lucidchart also does a better job diagraming other cloud environments outside of Microsoft that Visio lacks. I also find that the auto-alignment features in Lucidchart are much smoother than in Visio. Finally, I feel the overall visuals look better in Lucidchart than in Visio.
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To sum up:
use Omnigraffle for diagraming or for quick wireframe drafting use Sketch for more in-depth wireframing that you can then flesh out into a high fidelity mock-up, export assets for production, and integrate with prototyping tools like Proto.io and UXPin. Read full review Return on Investment It sure has. It has saved me a lot of time. Think of all the time I could have wasted trying to learn a program that does the same thing, whereas Lucidchart just does it with ease, learn as you go, and be a boss at it. Lucidchart has increased productivity. My diagrams have helped co-workers find connectivity and helped them troubleshoot devices. This has saved time and increased productivity. Read full review Instrumental in smoothly transitioning a 3rd party development team from designs to requirements. Across cultures, US, Chinese, and Icelandic, OmniGraffle allowed our teams to speak the same language. The depth of the software make some elements that are useful less accessible than they should be. Read full review ScreenShots