Likelihood to Recommend We have deployed chatbots across our markets and within these markets we have speficic POCs. With the collaborative features of Lucid Chart, teams can go together on 1 platform and instantaneously mind-map flows for chatbots. Another example is through Lucidchart our T&Q was able to effectively conduct process trainings. Agents are able to effectively appreciate learning through visuals and not through lengthy documents.
Read full review I was using it to check a project that was made several days ago then I found that it recorded even the smallest tines data and that made me trust it more and more, one day I was working on it then the app glitched and 50% of my performance was lost and that made but to be honest it happened only once so I continued using it without being afraid
Read full review Pros Large number of predefined charts, diagrams, flows A great repository of various symbols and objects The easiness of using and manipulating objects and shapes. There is a lot of auto-editing and adjusting which the software does for you which saves a lot of your time. Easy way of duplicating shapes. While working with the app everything feels organic and natural. You don't get the clunky/limited feeling which happens with some other similar apps. Read full review inspiring and engaging executive teams while answering questions and suggestions while modeling Handling and organizing large and complex sets of data and make it easy, useful to use shows even the detailed data for every project in the organization Read full review Cons I have used the templates before and those are nice! I would like to see more The ONLY complaint I can come up with is that there has been several times that my screen will lock up and i have to fully refresh it, even when it is a fairly fresh load. Read full review just want it to be more developed and organized i don't know if its expensive or not because my company pays for it it's not me however if it's expensive i hope you could lower the price so it suits all businesses and budgets Read full review Usability The usability of Lucid Visual Collaboration Suite is bar none and incomparable to any other tool used in the past. There is such a vast offering that covers all the needs of any user in industries far and wide. It is no doubt that this is a firm recommendation for anyone and everyone to utilize this tool for all their needs.
Read full review Support Rating I would rate the overall support for Lucidchart as a 9. The support provided is generally robust and responsive. Their help center, tutorials, and webinars offer extensive resources for users. The ticket-based support system is effective, providing timely resolutions to most issues. Moreover, they actively gather user feedback, demonstrating a commitment to continuous improvement
Read full review Alternatives Considered Lucidchart is well beyond
Microsoft Visio and is constantly improving. Visio is pretty much stagnant and hasn't been improved for several years, Lucid is constantly adding new functionality like AI powered functions and tools. We have no reason to pay for Visio licenses when Lucid can provide so much more for less.
Read full review Return on Investment It sure has. It has saved me a lot of time. Think of all the time I could have wasted trying to learn a program that does the same thing, whereas Lucidchart just does it with ease, learn as you go, and be a boss at it. Lucidchart has increased productivity. My diagrams have helped co-workers find connectivity and helped them troubleshoot devices. This has saved time and increased productivity. Read full review me working as a workforce specialist i have to be aware of every small detail in the company so i can put a suitable effective plan, Orgvue made me able to do so when it comes to data management Orgvue made me feel trusted by my manager because I always gives him the data that he needs to be organized and with details Orgvue made our department more powerfull and can handle larger sets of data easly and minimizing mistakes possiblity and that leaded to accurate effective future plans Read full review ScreenShots Lucid Visual Collaboration Suite Screenshots