What users are saying about
Top Rated
96 Ratings
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Score 8.7 out of 100
30 Ratings
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Score 7.2 out of 100

Likelihood to Recommend

Lucidchart

Lucidchart is particularly well suited for situations when you want to visualize data quickly. If your information is already well-organized, it is quicker and easier to use Lucidchart than to create infographics in a graphic design program that’s not tailored for easy chart-making. I don’t recommend using Lucidchart in situations where you want to display information graphics that are flashy, sleek, and modern.
Anonymous | TrustRadius Reviewer

Sparx Systems Enterprise Architect

Enterprise Architect can be used to capture business requirements, design and management of all successive models, algorithms, process flows/workflows, design of business data objects and other artifacts. The strong point is the ability to link the items in all models with each other, the more time the analysts and designers "invest" into making nice and clearly defined models, the higher the future pay-off by any successive changes to the systems.Enterprise Architect is not a good tool for capturing rather unstructured business requirements, use e.g. Confluence or other solutions instead. EA should comprise the extracted models with very little unstructured information. Management of the changes process should not be done in Enterprise Architect, rather use JIRA/Confluence or similar.
Viktor Mulac | TrustRadius Reviewer

Pros

Lucidchart

  • Allows individuals to further realize engineering issues and collaborate, globally in real time, in order to resolve the issues.
  • Allows individuals and teams to define a workflow or process to use for a platform or action. For instance, before selecting an HRIS platform, we used Lucidchart to map out all HRIS processes which made selecting a platform ridiculously simple.
  • Lucidchart also allows anyone to easily publish their output so that users, both internally and externally, can view their ideas without needing a license, login or any complicated understanding.
  • The mobile aspects of Lucidchart are also fantastic as an individual can create a concept or design and present it to individuals right from their pocket.
Nathan McBride | TrustRadius Reviewer

Sparx Systems Enterprise Architect

  • Open Architecture - A wide and extensive set of options, plug-ins and customization options make Sparx EA more of a tool kit than just a tool. Most tools allow customization but Sparx EA is built from the ground up with this in mind.
  • Wide variety of formats, lexicons, standards and data import export capabilities allow different roles to interact with the information in different ways.
  • Automated report generation allows architects and designers to spend less taking on word processing and more time on performing architecture and design.
Allan Kowalski | TrustRadius Reviewer

Cons

Lucidchart

  • The process for browsing and managing uploaded user images seems a little off. For example, I frequently will use screen captures as graphical elements of a document. While LucidChart fully supports doing so, it might be helpful to have a more powerful interface when reviewing/browsing/selecting files that are serving duty as custom images.
  • I create fairly involved sitemaps and love the sitemaps tools which let you type your hierarchy into the diagram in a popup and see that hierarchy anytime you click on a shape. However, the popup is small, and when I click on a shape in my wireframe, the popup doesn't jump to and highlight the item I've selected in the hierarchy. This makes it challenging to find the item I'm trying to work with in the popup hierarchy.
  • The cost is a big deal, initially, Lucidchart was freemium and was free for us to use the team license which we made available to our users at the university. Without warning, they changed their license structure and began charging for this. Now if our users want to have the same functionality they have to purchase a license or request for an education discount which is a tedious process. The price is a little on the high side, especially if you want to add more members to your Lucidcart team.
  • Sometimes it takes time to load the documents, and depending on the complexity of the document that is being developed, it hangs up (you must have a good internet connection) if you do not have a connection, you can not use this software.
  • Sometimes it can be frustrating to format shapes and resize them at times. While the software is fairly user friendly I have definitely gotten frustrated at times trying to resize images and have had issues when I was trying to connect certain processes to another and the program picks the wrong shape to connect to. I also wish it was a bit easier to print out these charts, but I don't think it's very fair to blame the software on that since everyone's charts are going to vary by width/size so it's up to the user to format it for printing.
Anonymous | TrustRadius Reviewer

Sparx Systems Enterprise Architect

  • Needs someone that is very conversant with business modelling terminology
Alastair Rennie | TrustRadius Reviewer

Usability

Lucidchart

Lucidchart 8.0
Based on 3 answers
The software is incredibly easy to use and can be used on both a personal and business scale. It really can help you map out processes in a business or help you begin to formulate ideas for personal or educational use. Having the free version is great since you can test out some limited functionality before committing to purchasing the full version.
Anonymous | TrustRadius Reviewer

Sparx Systems Enterprise Architect

No score
No answers yet
No answers on this topic

Support Rating

Lucidchart

Lucidchart 8.5
Based on 21 answers
The team is always available to answer questions on Instagram or through their live chat, and we get calls from them about once a year asking if we're happy with stuff or want to upgrade our service. Overall, they have been really professional, and I can see that they really enjoy developing their software and helping companies with diagram creation services.
David Cassel | TrustRadius Reviewer

Sparx Systems Enterprise Architect

Sparx Systems Enterprise Architect 7.5
Based on 2 answers
The support team of Sparx EA, based in Australia, is always willing to help and give direction.
Jean Bernard Mathias, CDMP, CBIP,TOGAF,SOA Arcitura,ITIL,CBAP | TrustRadius Reviewer

Alternatives Considered

Lucidchart

Lucidchart is designed to do one thing in my opinion, design charts of connected shapes. Other apps can do the same but are often tied to a desktop app and bloated with other illustration features I do not need. I like that is Lucidchart is limited in features to those specific to the needs of this task and allows for easy sharing of my documents with others.
Albert Ellenich | TrustRadius Reviewer

Sparx Systems Enterprise Architect

BiZZdesign represents a different new concept to enterprise architecture, its gravity center is not technical modelling, but rather a view on capturing the whole end-user experience or customer journey. It also allows to grasp areas as internal company capabilities, required for adoption/changes and operation of the solution, uses the same Archimate modelling language. This solution is in my opinion a new generation enabling to not only design the solutions, but also manage the whole application portfolio with respect to capabilities and requirement parameters.
Viktor Mulac | TrustRadius Reviewer

Return on Investment

Lucidchart

  • We run Lucidchart for a fraction of what it would cost to deploy Visio, allowing us to open up its tools to more employees.
  • The low learning curve means less time spent teaching and more time spent recording data.
  • Its various functions have made it a mainstay in multiple departments outside of IT.
Anonymous | TrustRadius Reviewer

Sparx Systems Enterprise Architect

  • This program speed up the development process. It generates the actual code with my model classes after modeling
Miguelangel Nuñez | TrustRadius Reviewer

Screenshots

Sparx Systems Enterprise Architect

Pricing Details

Lucidchart

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Lucidchart Editions & Modules

Edition
Basic4.951
Pro8.951
TeamVaries1
  1. per month
Additional Pricing Details
The Team Pricing increases depending on the number of users on the account.

Sparx Systems Enterprise Architect

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Sparx Systems Enterprise Architect Editions & Modules

Additional Pricing Details

Add comparison