What users are saying about
Top Rated
97 Ratings
16 Ratings
Top Rated
97 Ratings
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Score 8.7 out of 100
16 Ratings
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Score 8.9 out of 100

Likelihood to Recommend

Lucidchart

Lucidchart is particularly well suited for situations when you want to visualize data quickly. If your information is already well-organized, it is quicker and easier to use Lucidchart than to create infographics in a graphic design program that’s not tailored for easy chart-making. I don’t recommend using Lucidchart in situations where you want to display information graphics that are flashy, sleek, and modern.
Anonymous | TrustRadius Reviewer

UXPin

UXPin is an excellent resource for creating website and app flows and to better help our clients understand how their websites and apps will function. It also gives them a visual reference and some real-life application. It can be difficult for clients to truly understand how a website or an app flows from one page or screen to another via a phone call or web conference. UXPin helps us to illustrate these flows in a hands-on, visual format. UXPin also helps our clients understand the purpose of a sitemap. We used to send our clients a sitemap in an outline format. While many understood that the top-level items on the outline were the main navigation of their website and other items were child pages, several did not. We have found that using UXPin to show the main level navigation, how in-page navigation and child pages (drop-down menus from the main navigation) work has been an integral step in getting approval on sitemaps.
Rachel Stantliff | TrustRadius Reviewer

Pros

Lucidchart

  • Allows individuals to further realize engineering issues and collaborate, globally in real time, in order to resolve the issues.
  • Allows individuals and teams to define a workflow or process to use for a platform or action. For instance, before selecting an HRIS platform, we used Lucidchart to map out all HRIS processes which made selecting a platform ridiculously simple.
  • Lucidchart also allows anyone to easily publish their output so that users, both internally and externally, can view their ideas without needing a license, login or any complicated understanding.
  • The mobile aspects of Lucidchart are also fantastic as an individual can create a concept or design and present it to individuals right from their pocket.
Nathan McBride | TrustRadius Reviewer

UXPin

  • Smart elements are super nice because they allow me to create complicated features that will appear on every page. When the client wants to change something it is very easy to do so in one place.
  • Working on grid is important to me. Having the ability to change and manipulate that grid in UXPin is just what I need.
  • There are tons of add on features like Font Awesome icons and prebuilt stuff that not only looks great, but also just lets me get ideas across fast without committing to what the final design is going to look like.
  • I love the ability to edit things if I want. I can control several details, but it's not too overwhelming. They include various font options from Google fonts as well. You can design as much or as little as you want. The interface doesn't get in the way. It's there if you want it but has a simplicity that is nice.
  • Having a link on a live webpage is a necessity. As soon as you make changes, they are live. No more worrying about which is the latest version.
  • I'm a photoshop user so it has a few keyboard commands that are familiar like hold 'alt', click and drag to duplicate is nice!
Charlie Chauvin | TrustRadius Reviewer

Cons

Lucidchart

  • The process for browsing and managing uploaded user images seems a little off. For example, I frequently will use screen captures as graphical elements of a document. While LucidChart fully supports doing so, it might be helpful to have a more powerful interface when reviewing/browsing/selecting files that are serving duty as custom images.
  • I create fairly involved sitemaps and love the sitemaps tools which let you type your hierarchy into the diagram in a popup and see that hierarchy anytime you click on a shape. However, the popup is small, and when I click on a shape in my wireframe, the popup doesn't jump to and highlight the item I've selected in the hierarchy. This makes it challenging to find the item I'm trying to work with in the popup hierarchy.
  • The cost is a big deal, initially, Lucidchart was freemium and was free for us to use the team license which we made available to our users at the university. Without warning, they changed their license structure and began charging for this. Now if our users want to have the same functionality they have to purchase a license or request for an education discount which is a tedious process. The price is a little on the high side, especially if you want to add more members to your Lucidcart team.
  • Sometimes it takes time to load the documents, and depending on the complexity of the document that is being developed, it hangs up (you must have a good internet connection) if you do not have a connection, you can not use this software.
  • Sometimes it can be frustrating to format shapes and resize them at times. While the software is fairly user friendly I have definitely gotten frustrated at times trying to resize images and have had issues when I was trying to connect certain processes to another and the program picks the wrong shape to connect to. I also wish it was a bit easier to print out these charts, but I don't think it's very fair to blame the software on that since everyone's charts are going to vary by width/size so it's up to the user to format it for printing.
Anonymous | TrustRadius Reviewer

UXPin

  • No search and replace for fonts (missing or just to replace).
  • Tool is built for design/dev teams but does not integrate content teams in well.
  • If you are not careful you can get lost in designing interactions when you should be just creating building blocks - don’t over animate!!!
  • There is currently no “scrub” or click-drag interaction which limits touch capability testing/concepts.
  • Editing adaptive versions of designs is very time consuming, edits to not ripple through from master viewport size. All updates are manual, even when creating an adaptive version.
  • When a library item is updated, it can revert changes you have made unknowingly.
  • Video integration is limited to online video host aggregators such as IMGR, YouTube, and Vimeo.
  • Not a ton of info for a designer on how to use the expressions effectively.
  • Prototypes with a lot of interactions can get slow, especially on computers with a lot of security software. It’s best to work with UXPin to figure out what is blocking APIs, and JS.
Aaron Nickulas | TrustRadius Reviewer

Likelihood to Renew

Lucidchart

No score
No answers yet
No answers on this topic

UXPin

UXPin 10.0
Based on 1 answer
We'll definitely continue to use UXPin. Right now it provides us with everything we need in order to deliver quality projects to our clients. If at any point in time, UXPin doesn't provide us with what we need, we'll start vetting other software out there that may be similar. My guess is that UXPin will continue to make updates and improvements so we'll likely stick with it for quite some time.
Rachel Stantliff | TrustRadius Reviewer

Usability

Lucidchart

Lucidchart 8.0
Based on 3 answers
The software is incredibly easy to use and can be used on both a personal and business scale. It really can help you map out processes in a business or help you begin to formulate ideas for personal or educational use. Having the free version is great since you can test out some limited functionality before committing to purchasing the full version.
Anonymous | TrustRadius Reviewer

UXPin

No score
No answers yet
No answers on this topic

Support Rating

Lucidchart

Lucidchart 8.5
Based on 21 answers
The team is always available to answer questions on Instagram or through their live chat, and we get calls from them about once a year asking if we're happy with stuff or want to upgrade our service. Overall, they have been really professional, and I can see that they really enjoy developing their software and helping companies with diagram creation services.
David Cassel | TrustRadius Reviewer

UXPin

UXPin 10.0
Based on 2 answers
In my 10 years as a customer they have never let me down, not called me back, not fixed an issue or improved my experience. They have been an absolute dream to work with
Aaron Nickulas | TrustRadius Reviewer

Alternatives Considered

Lucidchart

Lucidchart is designed to do one thing in my opinion, design charts of connected shapes. Other apps can do the same but are often tied to a desktop app and bloated with other illustration features I do not need. I like that is Lucidchart is limited in features to those specific to the needs of this task and allows for easy sharing of my documents with others.
Albert Ellenich | TrustRadius Reviewer

UXPin

There are definitely pros to these other tools, but UXPin gains a significant edge by providing tools to perform several significant steps of the design workflow in one place. For instance, we could wireframe in Lucidchart, prototype in Marvel, then manually perform user testing using Zoom or some other screen sharing service, where UXPin allows us to do all of those things in one platform.
Anonymous | TrustRadius Reviewer

Return on Investment

Lucidchart

  • We run Lucidchart for a fraction of what it would cost to deploy Visio, allowing us to open up its tools to more employees.
  • The low learning curve means less time spent teaching and more time spent recording data.
  • Its various functions have made it a mainstay in multiple departments outside of IT.
Anonymous | TrustRadius Reviewer

UXPin

  • It helps us work faster and collaborate if your team members are scattered around the world.
  • It's a quick way to mock-up designs so your team can "converge" and "diverge" during design sprints.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Lucidchart

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Lucidchart Editions & Modules

Edition
Basic4.951
Pro8.951
TeamVaries1
  1. per month
Additional Pricing Details
The Team Pricing increases depending on the number of users on the account.

UXPin

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

UXPin Editions & Modules

Additional Pricing Details

Add comparison