Lucidspark vs. Lumen Unified Communications & Collaboration

This product is crucial for an for any product owner, product manager, scrum master, project manager, or anyone in a leadership role. The Jira integration makes it easy for teams to visualize their product backlog, sprint backlog, PI Planning Program board, and story mapping. This has helped my team in PI Planning to visualize our Program Board and has saved steps from having to input those cards into Jira. In addition, this has helped my architecture team to visualize how the product backlog connects to the required architecture, infrastructure, and security requirements. With being able to see how the product backlog connects to non-functioning requirements, my product leadership team has been able to make impactful decisions that has saved the team time.

While I am happy with the service, it does leave something to be desired. The MPLS circuit connection has been very stable and I am very happy with its uptime. I am also quite happy with the calling plans. I have been able to cut back on costs with the design they have. Support is the reason for the lower score.

Incentivized

• Intuitive and simple design is one of its strong points, so zero learning curve!
• Clearing away the whole board or parts of the board is a breeze to avoid confusion.
• The different pens with colors and nib thickness allow easy explanations.

Incentivized

• MPLS circuits
• Domestic calling plans
• International calling plans

Incentivized

• After editing one item on a board, all other items can be dimmed, took me a few seconds to work out that I had to hit the ESC key to resolve
• Can't put my finger on exactly why but the minimap is a bit frustrating to use
• I'd really like to see options that only admins have visible but not clickable, then I'd know without asking that a given thing could be accomplished

Incentivized

• Cleaner invoices
• Easier access to support

Incentivized

It’s integral to the way we operate and run the business. It’s slick, professional and always having new features added

Incentivized

Lucidspark is very much the easiest offering to pick up and use and its not even close I have been to Lucid summits to lean how to better utilize Lucidchart and its hard to get others to do the same. The best part about Lucid spark is that when new people are involved in my project planning it takes less than 5 minutes to get them up to speed and collaborating right away.

Incentivized

It is efficient enough to execute the workflow and lacks only a few convenience requirements. It is easily recommended to any user due to its optimised templates and tools where the size limit is only interfering with the work process for new users to test it. It is also a potential platform to work with a team to get very good real-time responses.

Incentivized

Other comparable platforms, such as Miro & mentioned above are slightly too vague in scope when it comes to virtual whiteboarding tools, however, they allow for linking blocks to live-updating Asana cards among other productivity tools.

Incentivized

We do not use any other products.

Incentivized

• I've made a Planning Poker template in Lucid that we use for Sprint Planning, and it's made it easier to switch to Story Points and forego task breakdown and time estimation altogether. It does save time during Sprint Planning but that's less significant than the fact that developers no longer feel the need or pressure to conform to whatever random time estimate was provided. That's thanks to Story Points, not Lucid itself, but Lucid surely made Planning Poker a lot easier than it used to be. As an added bonus, it stores voting history, so we can go back during the Retrospective and review particular items of interest that we completely botched the sizing of.

Incentivized

• Outstanding uptime
• Good value

Incentivized