Lucid Visual Collaboration Suite vs. Mural

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Lucid Visual Collaboration Suite
Score 8.5 out of 10
N/A
The Lucid Visual Collaboration Suite empowers teams to ideate, plan, design, build, and launch game-changing solutions from a shared infinite canvas.
$1
per month
Mural
Score 7.7 out of 10
N/A
MURAL (formerly Mural.ly) from Tactivos (DBA MURAL) in San Francisco is described by the vendor as a digital workspace and visual collaboration tool, designed for creative teams to make the process of design more efficient for distributed teams, working remotely.
$12
per month
Pricing
Lucid Visual Collaboration SuiteMural
Editions & Modules
Free
$0
Individual
$7.95
per month, per user
Team
$9.00
per month, 3 user minimum
Enterprise
.
per year
Starter
$12
per month
Plus
$20
per month
Enterprise
Contact sales team
Offerings
Pricing Offerings
Lucid Visual Collaboration SuiteMural
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsPlans are billed annually.
More Pricing Information
Community Pulse
Lucid Visual Collaboration SuiteMural
Considered Both Products
Lucid Visual Collaboration Suite
Chose Lucid Visual Collaboration Suite
If it's solo work, I prefer Lucidchart over all its competitors. For larger group collaboration, Lucidspark or Miro is much much preferred than Lucidchart. Figma is ok for some basic use but can't handle complex stuffs. MURAL and Visio are just terrible products to use in …
Chose Lucid Visual Collaboration Suite
We started using LucidChart after switching from another visual collaboration tool. The import process worked surprisingly well - way better than anyone on our team was expecting. Lucidchart itself is simple to use, easy to collaborate with coworkers, has a ton of built-in …
Chose Lucid Visual Collaboration Suite
MURAL didn't have the same process mapping capabilities we were looking for and Lucidchart had way more templates for us to use.
Chose Lucid Visual Collaboration Suite
Lucidchart is a bit more structured, is gear a bit more towards diagramming, and has better templates to get you started quickly!
Chose Lucid Visual Collaboration Suite
Figma has a learning curve so only the designers use it and it's fine and good. There is a huge library of templates, plugins, and practically you can make anything and everything you want to. However, the other people like engineers in my team don't know how to use it and also …
Mural
Chose Mural
I have had an experience of working with all the three above mentioned tools--Miro, InVision, and Lucidchart--and I can confidently say that MURAL (formerly Mural.ly) beats all these three tools when it comes to performing any kind of online collaboration activities, which …
Top Pros
Top Cons
Best Alternatives
Lucid Visual Collaboration SuiteMural
Small Businesses

No answers on this topic

Canva
Canva
Score 9.2 out of 10
Medium-sized Companies
Mural
Mural
Score 7.7 out of 10
Canva
Canva
Score 9.2 out of 10
Enterprises
Miro
Miro
Score 9.0 out of 10
Miro
Miro
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Lucid Visual Collaboration SuiteMural
Likelihood to Recommend
8.9
(1103 ratings)
9.4
(19 ratings)
Likelihood to Renew
9.0
(3 ratings)
-
(0 ratings)
Usability
8.9
(1072 ratings)
7.0
(1 ratings)
Support Rating
8.7
(870 ratings)
9.0
(1 ratings)
User Testimonials
Lucid Visual Collaboration SuiteMural
Likelihood to Recommend
Lucid Software
We have deployed chatbots across our markets and within these markets we have speficic POCs. With the collaborative features of Lucid Chart, teams can go together on 1 platform and instantaneously mind-map flows for chatbots. Another example is through Lucidchart our T&Q was able to effectively conduct process trainings. Agents are able to effectively appreciate learning through visuals and not through lengthy documents.
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Mural
I've recommended MURAL to a lot of people in a lot of fields. This is a great tool for any group of people that might stand around a white board if they were in person. Even if they are in person, I still recommend it pretty often because, unlike a white board, MURAL is virtual, so it can go offline with you. I've recommended it to other Software Teams, individual software developers, engineering teams, Sales Managers, Office Staff, Manufacturing teams, and more.
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Pros
Lucid Software
  • Large number of predefined charts, diagrams, flows
  • A great repository of various symbols and objects
  • The easiness of using and manipulating objects and shapes. There is a lot of auto-editing and adjusting which the software does for you which saves a lot of your time.
  • Easy way of duplicating shapes.
  • While working with the app everything feels organic and natural. You don't get the clunky/limited feeling which happens with some other similar apps.
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Mural
  • enables easy for all collaboration especially in the hybrid environment
  • makes brainstorming better as users can create digital sticky notes, draw diagrams, and add images to visually represent concepts and ideas
  • it helps to visualize data effectively - users can create charts, graphs, and diagrams to present data-driven insights to team members and stakeholders
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Cons
Lucid Software
  • I have used the templates before and those are nice! I would like to see more
  • The ONLY complaint I can come up with is that there has been several times that my screen will lock up and i have to fully refresh it, even when it is a fairly fresh load.
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Mural
  • It'd be nice that the zoom regulation could be easier to manage
  • The advanced features are a little bit easy to adopt. Why not adding some agile trainings, or some other tools to facilitate their adoption
  • A faster and easier way to Integrate with ms office
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Usability
Lucid Software
The usability of Lucid Visual Collaboration Suite is bar none and incomparable to any other tool used in the past. There is such a vast offering that covers all the needs of any user in industries far and wide. It is no doubt that this is a firm recommendation for anyone and everyone to utilize this tool for all their needs.
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Mural
Overall, MURAL is really easy to use, but there are a couple downsides. It's really easy to make areas of the board consistent because double clicking adds stickies that match those around the current one. It's really easy to connect the elements. And it's really easy to organize elements. Inconsistent controls, Panning, Line Connections, and latency are the only issues I had. My biggest issue is that the MURAL mouse buttons are very different from
most similar software. This always causes me problems switching to a
graphics software or 3D modelling software. Because MURAL uses the same button to pan and move elements, it's really easy to move things when panning around. The lines can also be a (sometimes huge) problem because thew will occasionally disappear or connect to things incorrectly. I think this is tied to latency issues which, in addition to causing phantom lines, can sometimes cause confusion to your team.
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Support Rating
Lucid Software
I would rate the overall support for Lucidchart as a 9. The support provided is generally robust and responsive. Their help center, tutorials, and webinars offer extensive resources for users. The ticket-based support system is effective, providing timely resolutions to most issues. Moreover, they actively gather user feedback, demonstrating a commitment to continuous improvement
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Mural
Chat support tends to get back to you within a few hours and are always helpful.
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Alternatives Considered
Lucid Software
Lucidchart is well beyond Microsoft Visio and is constantly improving. Visio is pretty much stagnant and hasn't been improved for several years, Lucid is constantly adding new functionality like AI powered functions and tools. We have no reason to pay for Visio licenses when Lucid can provide so much more for less.
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Mural
Mural was easier to use and share compared with Whiteboard. Whiteboard's functionality is limited. It is also integrated into Teams in an odd way that makes it difficult for team members to refer to old whiteboards. Mural as a stand alone web app is better.
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Return on Investment
Lucid Software
  • It sure has. It has saved me a lot of time. Think of all the time I could have wasted trying to learn a program that does the same thing, whereas Lucidchart just does it with ease, learn as you go, and be a boss at it.
  • Lucidchart has increased productivity. My diagrams have helped co-workers find connectivity and helped them troubleshoot devices. This has saved time and increased productivity.
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Mural
  • Mural allows us to draft communications for clients that aim to increase the NPS of the organization
  • Mural allows us to keep up with the agile framework, which reduces Time to Market of our products and initiatives
  • Mural allows us to identify blockers in our day to day tasks, which reduces the Cicle Time of our Kanban cards
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ScreenShots

Lucid Visual Collaboration Suite Screenshots

Screenshot of Helps teams to clarify complexity, align their insights.Screenshot of Information can be imported, exported, and shared whenever and wherever it is needed.Screenshot of Lucidchart offers secure intelligent diagramming that is built for teams.

Mural Screenshots

Screenshot of the brainstorming templates that brings more minds to the table and helps turn good ideas into extraordinary work.Screenshot of energizers and icebreakers that help teams feel connected and open-minded so they can tackle big problems.Screenshot of strategic plan sharing, to improve people's sense of safety and expectation, leaving more brain space for creativity and innovation.Screenshot of retrospectives, which help teams get better and happier over time.