Likelihood to Recommend
Lucidspark is well suited for teams who want to be aligned in understanding. Lucidspark even works well as an ideation or brainstorming tool an individual can use in isolation. Lucidspark would not work so well if it is needs to be an authoritative source of information but luckily there is a way to convert Lucidspark to Lucidchart
Read full review
HighQ Collaborate is well suited to situations where a law firm maintains numerous documents for a client and the client needs access to them on a regular basis. For example, we may store the client's minute book (which is relatively common for a large corporate law firm to do), but the client may need access to documents in that minute book on a regular basis. Likewise, we have an internal system at the firm for hosting digital versions of closing books, however, many clients would not have a similar system because they would only receive closing books irregularly. USBs get lost and the client might not want to put the closing book on the main server where anyone can access it. By putting the closing book on the extranet site, the individuals in the client's organization who should be able to access the closing book can do so.
Read full review Pros Intuitive and simple design is one of its strong points, so zero learning curve! Clearing away the whole board or parts of the board is a breeze to avoid confusion. The different pens with colors and nib thickness allow easy explanations. Read full review Document sharing. This product makes it easy to upload, review and organize documents related to a particular project or matter. Permissions. Collaborate allows very granular permissions to be assigned for shared documents and administrative activities such as workflows. Reliability. The product is cloud-based and rarely, if ever, unavailable. Read full review Cons After editing one item on a board, all other items can be dimmed, took me a few seconds to work out that I had to hit the ESC key to resolve Can't put my finger on exactly why but the minimap is a bit frustrating to use I'd really like to see options that only admins have visible but not clickable, then I'd know without asking that a given thing could be accomplished Read full review It is just not that exciting. We host documents on there for clients but the extranet sites have ultimately turned out to not be a product that our clients are clamoring for or that we are regularly pushing. Read full review Likelihood to Renew
It’s integral to the way we operate and run the business. It’s slick, professional and always having new features added
Senior Consultant (Business Analysis & UX)
Read full review Usability
This is the where Lucidspark has some opportunity to have improvement, the learning curve can be not as intuitive as Lucidchart. The main area of improvement would be to have a similar interface as Lucidchart. For example, to scroll between the x and y axis can be difficult until the user discovers the tab on the left hand side that has the arrow and the hand. Until the user discovers that tab on the left hand side, the chart is difficult to navigate around.
Read full review Support Rating
From the sales team to the online training resources, there is so many ways that you can get information and questions answered the people over at Lucid really go out their way to ensure you and your teams success not to mention all of the help and support in app. Its the attention to detail and understanding of their user base that puts them over the other companies.
Read full review
The interface is easy to use and overall the software seems pretty robust (I haven't had any crashes yet), so I haven't had to use the support very often. Likewise, I don't think I've ever had a client e-mail me with questions or issues - the software is pretty idiot-proof.
Read full review Alternatives Considered
It is a very accessible and wide range of tools to help kick-off any projects and brainstorming sessions. It is user-friendly in terms of content sorting and collaborative ideations. It is also loaded with good quality export options and colours for a very practical client presentation and team understanding of the content across boards.
Read full review
I feel that HighQ does not really have any real competition in this space because it simply accomplishes its goals far better than the competition at lower cost, while requiring less training and administration.
Read full review Return on Investment I've made a Planning Poker template in Lucid that we use for Sprint Planning, and it's made it easier to switch to Story Points and forego task breakdown and time estimation altogether. It does save time during Sprint Planning but that's less significant than the fact that developers no longer feel the need or pressure to conform to whatever random time estimate was provided. That's thanks to Story Points, not Lucid itself, but Lucid surely made Planning Poker a lot easier than it used to be. As an added bonus, it stores voting history, so we can go back during the Retrospective and review particular items of interest that we completely botched the sizing of. Read full review Permits fairly simple administration by a single person for hundreds of Extranets One shop stopping for reliable, secure document sharing and signing with external parties Simple enough to use that internal and external users do not need training to take advantage of the product. Read full review ScreenShots