Lucidworks Fusion vs. Yext

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Lucidworks Fusion
Score 8.1 out of 10
N/A
Lucidworks headquartered in San Francisco offers the Fusion Platform, an enterprise search application development platform supporting NoSQL and unstructured data search, and having machine learning augmented recommenders and search capabilities.N/A
Yext
Score 8.7 out of 10
N/A
Yext is a digital experience software provider headquartered in New York, New York.N/A
Pricing
Lucidworks FusionYext
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Lucidworks FusionYext
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsThe cost of Yext varies depending on a number of factors such as package type, business size, entity count, and more. To create a solution that fits your business goals, please contact us or request a demo.
More Pricing Information
Best Alternatives
Lucidworks FusionYext
Small Businesses
Algolia
Algolia
Score 8.8 out of 10
Kentico Xperience
Kentico Xperience
Score 7.2 out of 10
Medium-sized Companies
Guru
Guru
Score 9.0 out of 10
Tridion
Tridion
Score 9.0 out of 10
Enterprises
Guru
Guru
Score 9.0 out of 10
Tridion
Tridion
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Lucidworks FusionYext
Likelihood to Recommend
9.1
(2 ratings)
8.8
(21 ratings)
Usability
9.1
(1 ratings)
-
(0 ratings)
Support Rating
9.1
(2 ratings)
6.3
(12 ratings)
User Testimonials
Lucidworks FusionYext
Likelihood to Recommend
Lucidworks
Very well suited for out of the box enterprise search applications.
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Yext
Yext is great for bigger clients. If your client has a franchise of any kind, or even multiple locations, that's an ideal use case. For smaller clients, with one location that doesn't change a lot, Yext isn't as viable, and the effort to update maybe ten or fifteen listings would be worth it.
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Pros
Lucidworks
  • Signals feature to boost search results helps search relevancy
  • Business Rules feature for tuning search results
  • Query pipeline design gives great flexibility in application development
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Yext
  • Yext is very, very user-friendly and easy to use.
  • Yext provides information within the portal on how you can enhance your listings as well as how you can fix any issues with your listings that may exist.
  • Yext's dedicated account managers can help you with any issues that may arise. For example our location pin on Apple Maps was wrong on one of our clinic listings and our Yext account manager reached out directly to Apple support and fixed the issue.
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Cons
Lucidworks
  • Documentation can be improved
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Yext
  • Cost. This platform offers a lot of powerful features, but it has an expensive barrier to entry.
  • Annual contracts limit flexibility for smaller companies
  • The biggest drawback is that you need to keep your subscription active or listings/citation data will revert back to what it was pre-Yext implementation
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Usability
Lucidworks
It is incredibly intuitive and so easy to use that business people can now complete functions that used to be limited to software developers only.
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Yext
No answers on this topic
Support Rating
Lucidworks
It has continued to improve over the years.
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Yext
Have been very impressed with the support we receive from Yext. I always feel I am listened to and if I have any problems or concerns they are quickly addressed. I have multiple ways to obtain support, either technical or strategic support, and they are responsive. I couldn't ask for more.
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Alternatives Considered
Lucidworks
IDOL seems to be a blackbox solution. Fusion is much more flexible with more features and options for developers to choose from.
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Yext
We use Yext and all the other products mentioned here. Yext overlaps a bit with BrightLocal, but BrightLocal acknowledges Yext and thus makes it easy to avoid duplicated work. Each service provides a unique service that we use with our clients. We have been with Yext since its early days and at that time, they were a direct tool to manage a client's online footprint. Yext continues to upgrade its services providing new ways to help clients.
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Return on Investment
Lucidworks
  • Allowed us to move software developers from enterprise search to other customer focused applications due to built in signals processing and related popularity boosting out of the box.
  • Enabled business experts to work directly with Fusion to influence search results and not be so dependent on developers.
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Yext
  • Yext has absolutely strengthened our SEO performance and has driven leads that perform extremely well.
  • Yext has improved our consultation show rate because all of the clinic information for each of our locations is accurate no matter which website our clients are using to search for the clinic info.
  • Yext has allowed our organization to ensure the correct phone numbers are listed across the web, which increased the number of inbound leads that come into our Call Center.
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ScreenShots

Yext Screenshots

Screenshot of Yext Knowledge GraphScreenshot of Yext ListingsScreenshot of Yext PagesScreenshot of Yext ReviewsScreenshot of Yext SearchScreenshot of Yext Analytics