What users are saying about
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 6 out of 100
13 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9.2 out of 100

Likelihood to Recommend

LuxSci

Apparently secure website hosting and email. Perhaps could have some better background on common website features.
John Krawczyk | TrustRadius Reviewer

Symantec Email Security.cloud

If you don't want to have any spam or malware in your mailbox, Symantec Email Security.cloud is the solution to choose. Also, if you need to have some security features, like DLP, it has them embedded!
We have also been using reporting a lot to see how many emails have been sent, where they delivered, and so on.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Secure Email Gateway

LuxSci
Symantec Email Security.cloud
9.4
Anti-malware
LuxSci
Symantec Email Security.cloud
9.1
Cusomizability
LuxSci
Symantec Email Security.cloud
9.4
Data Loss Protection
LuxSci
Symantec Email Security.cloud
9.0
Threat Detection
LuxSci
Symantec Email Security.cloud
9.7
Sandboxing
LuxSci
Symantec Email Security.cloud
9.5
End-to-End Encryption
LuxSci
Symantec Email Security.cloud
9.4
Management Tools
LuxSci
Symantec Email Security.cloud
9.4

Pros

LuxSci

  • Security for email.
  • Some email spam protection.
  • Security for websites.
John Krawczyk | TrustRadius Reviewer

Symantec Email Security.cloud

  • Anti-SPAM protection.
  • Anti-Virus protection.
  • Email track and trace functionality.
Anonymous | TrustRadius Reviewer

Cons

LuxSci

  • Unable to provide email script for their servers.
  • Email filtering sometimes false negatives.
  • Sometimes difficulty with tech support.
  • Development requests pending for 2 years now.
John Krawczyk | TrustRadius Reviewer

Symantec Email Security.cloud

  • Searching within the console can be slow at times, especially when making small tweaks and refreshing quickly
  • Features seem to have slowed down since Symantec acquired this formerly "MessageLabs" product
  • Advanced filtering and scanning is not quite as good as several competitors
Derek Schroeder | TrustRadius Reviewer

Usability

LuxSci

No score
No answers yet
No answers on this topic

Symantec Email Security.cloud

Symantec Email Security.cloud 9.0
Based on 1 answer
Symantec Email Security.cloud provides an easy to use, intuitive web interface. Majority of Symantec Email Security.cloud user functionality is exposed to this web interface. User functionality not exposed in the web management portal of Symantec Email Security.cloud can be easily and quickly addressed by contacting Symantec Email Security. cloud support.
Anonymous | TrustRadius Reviewer

Support Rating

LuxSci

No score
No answers yet
No answers on this topic

Symantec Email Security.cloud

Symantec Email Security.cloud 8.0
Based on 2 answers
In very tricky cases, it takes time to explain it to the support personnel as they don't get your problem from the first couple of emails.
Anonymous | TrustRadius Reviewer

Alternatives Considered

LuxSci

No answers on this topic

Symantec Email Security.cloud

Barracuda's ESS is the premier product, it boasts outbound email encryption as an included service as well as all of the security features of Symantec Email Security.cloud. Sophos is on the same level as SES.c but is not quite as feature rich.
Derek Schroeder | TrustRadius Reviewer

Return on Investment

LuxSci

  • Cost-effective. I manage (poorly) multiple websites myself & with the help of Luxsci tech support.
  • Generally, things work.
  • I wish they had more info on what I think are common issues with websites or email.
John Krawczyk | TrustRadius Reviewer

Symantec Email Security.cloud

  • Our previous solution was very manual. The ROI has been in less manual intervention from the admins and freeing up their already busy schedules.
bryan hornick | TrustRadius Reviewer

Pricing Details

LuxSci

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Symantec Email Security.cloud

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

LuxSci
6.0
Symantec Email Security.cloud
9.7

Usability

LuxSci
Symantec Email Security.cloud
9.0

Support Rating

LuxSci
Symantec Email Security.cloud
8.0

Add comparison