LuxSci vs. Webroot Email Security Powered by Zix

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
LuxSci
Score 6.0 out of 10
N/A
Massachusetts based Lux Scientiae (LuxSci) offers their platform as a HIPAA compliant hosted email messaging service.N/A
Webroot Email Security Powered by Zix
Score 8.9 out of 10
N/A
Webroot Email Security Powered by Zix (formerly Zix Email Threat Protection) solution provides a suite of productivity, email security, and compliance tools built on a secure, easy-to-manage platform designed to help users meet these challenges. It combines Microsoft 365 services, advanced email security, email encryption, large secure file sharing, and unified information archiving. The solution boasts users among more than 80,000 organizations, including institutions in healthcare, finance,…N/A
Pricing
LuxSciWebroot Email Security Powered by Zix
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
LuxSciWebroot Email Security Powered by Zix
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
LuxSciWebroot Email Security Powered by Zix
Considered Both Products
LuxSci

No answer on this topic

Webroot Email Security Powered by Zix
Chose Webroot Email Security Powered by Zix
Even though employees are highly skeptical and apprehensive to use the product, I try to trust that the Zix scanning is doing its job and protecting what it needs to. I certainly worry about it on a regular basis though.
Top Pros
Top Cons
Features
LuxSciWebroot Email Security Powered by Zix
Secure Email Gateway
Comparison of Secure Email Gateway features of Product A and Product B
LuxSci
-
Ratings
Webroot Email Security Powered by Zix
9.5
1 Ratings
12% above category average
Customizability00 Ratings8.01 Ratings
Threat Detection00 Ratings10.01 Ratings
End-to-End Encryption00 Ratings10.01 Ratings
Management Tools00 Ratings10.01 Ratings
Best Alternatives
LuxSciWebroot Email Security Powered by Zix
Small Businesses
Barracuda Essentials
Barracuda Essentials
Score 9.2 out of 10
Barracuda Essentials
Barracuda Essentials
Score 9.2 out of 10
Medium-sized Companies
Barracuda Essentials
Barracuda Essentials
Score 9.2 out of 10
Barracuda Essentials
Barracuda Essentials
Score 9.2 out of 10
Enterprises
Cisco Cloud Email Security
Cisco Cloud Email Security
Score 7.8 out of 10
Cisco Cloud Email Security
Cisco Cloud Email Security
Score 7.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
LuxSciWebroot Email Security Powered by Zix
Likelihood to Recommend
6.0
(1 ratings)
9.1
(28 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(2 ratings)
Usability
-
(0 ratings)
7.5
(27 ratings)
Support Rating
-
(0 ratings)
9.0
(2 ratings)
User Testimonials
LuxSciWebroot Email Security Powered by Zix
Likelihood to Recommend
Lux Scientiae (LuxSci)
Apparently secure website hosting and email. Perhaps could have some better background on common website features.
Read full review
Webroot, an OpenText company
I have already recommended Zix to a number of our coworkers in the home healthcare industry, and a number of those coworkers also use Zix, which makes it quite simple to connect with one another. Because it pertains to health care, which is an industry in which it is vital to maintain confidentiality and sensitivity, we also utilize it within our own organization to communicate with one another.
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Pros
Lux Scientiae (LuxSci)
  • Security for email.
  • Some email spam protection.
  • Security for websites.
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Webroot, an OpenText company
  • Makes it easy for those receiving emails to create an account and retrieve the email.
  • Peace of mind knowing emails are secure, and can be tracked.
  • Monitoring inbound email threats is easy.
  • Support has been very quick resolving or explaining support tickets I've created.
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Cons
Lux Scientiae (LuxSci)
  • Unable to provide email script for their servers.
  • Email filtering sometimes false negatives.
  • Sometimes difficulty with tech support.
  • Development requests pending for 2 years now.
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Webroot, an OpenText company
  • Ease of use. Other competitors platform is WAY easier to use and customize.
  • You have to cover THE ENTIRE ORGANIZATION with coverage, even though only a handful will need to use email encryption
  • The Zix Protect platform is a complete joke to customize and use.
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Likelihood to Renew
Lux Scientiae (LuxSci)
No answers on this topic
Webroot, an OpenText company
It did delivers exactly what is needed, what was promised, is cost effective, and is incredibly easy to use and manage.
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Usability
Lux Scientiae (LuxSci)
No answers on this topic
Webroot, an OpenText company
It is much simpler to configure and operate in comparison to other anti-spam applications. Zix's customer usage is comparable to that of other spam filters on the market; but, in terms of convenience of use, Zix comes out on top. Daily delivery of logs is provided, and the user is not required to sign in order for an email to be sent.
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Support Rating
Lux Scientiae (LuxSci)
No answers on this topic
Webroot, an OpenText company
Zix is very good about response times and information. They even proactively e-mail us about known issues. I have never had an issue go unresolved, and the support team tends to answer quickly unless it's a strange, complicated request. The only time that happened was doing a search through logs, and that was entirely on me and my unfamiliarity with their flavor of Linux.
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Alternatives Considered
Lux Scientiae (LuxSci)
No answers on this topic
Webroot, an OpenText company
Cost is competitive, but factoring in Office licensing really made sense for my organization. Cost is lower for more features - I was able to move to Zix and get the top of the line package, moving from a mid-tier product at a competitor. Workflows and process have improved, and the filter is more accurate than our previous filter
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Return on Investment
Lux Scientiae (LuxSci)
  • Cost-effective. I manage (poorly) multiple websites myself & with the help of Luxsci tech support.
  • Generally, things work.
  • I wish they had more info on what I think are common issues with websites or email.
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Webroot, an OpenText company
  • Recommended Zix as secure email resource to the salesforce and seems to have been nicely adopted.
  • Peace of mind that some emails are hopefully getting encrypted and that we are more secure than we were before...sometimes. Again, there should be some indication to the sender that their information was sent securely. Even if it is a pop up or something.
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ScreenShots