6 Ratings
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Score 6 out of 100
110 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

Aurea Campaign Manager (formerly Lyris HQ)

I feel that this is a very good email marking system. You really can accomplish any task needed for your email marketing needs. I think that if a few key features were added, it would really take Lyris HQ over the top. We are very happy with this product and we tell our clients about it when they ask us.
Chris Kashow | TrustRadius Reviewer

Oracle CRM On Demand

I think it is well suited for organizations which are large with a lot of users so as to be able to minimize the cost of operations. Also, the organization which interacts mostly with customers can use Oracle CRM on demand.
Rose Kipkemoi | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

Aurea Campaign Manager (formerly Lyris HQ)
5.0
Oracle CRM On Demand
WYSIWYG email editor
Aurea Campaign Manager (formerly Lyris HQ)
2.0
Oracle CRM On Demand
Dynamic content
Aurea Campaign Manager (formerly Lyris HQ)
5.0
Oracle CRM On Demand
Ability to test dynamic content
Aurea Campaign Manager (formerly Lyris HQ)
7.0
Oracle CRM On Demand
Landing pages
Aurea Campaign Manager (formerly Lyris HQ)
4.0
Oracle CRM On Demand
A/B testing
Aurea Campaign Manager (formerly Lyris HQ)
5.0
Oracle CRM On Demand
Mobile optimization
Aurea Campaign Manager (formerly Lyris HQ)
6.0
Oracle CRM On Demand
Email deliverability reporting
Aurea Campaign Manager (formerly Lyris HQ)
8.0
Oracle CRM On Demand
List management
Aurea Campaign Manager (formerly Lyris HQ)
4.0
Oracle CRM On Demand
Triggered drip sequences
Aurea Campaign Manager (formerly Lyris HQ)
4.0
Oracle CRM On Demand

Reporting & Analytics

Aurea Campaign Manager (formerly Lyris HQ)
6.0
Oracle CRM On Demand
Dashboards
Aurea Campaign Manager (formerly Lyris HQ)
4.0
Oracle CRM On Demand
Standard reports
Aurea Campaign Manager (formerly Lyris HQ)
6.0
Oracle CRM On Demand
Custom reports
Aurea Campaign Manager (formerly Lyris HQ)
8.0
Oracle CRM On Demand

Sales Force Automation

Aurea Campaign Manager (formerly Lyris HQ)
Oracle CRM On Demand
8.7
Customer data management / contact management
Aurea Campaign Manager (formerly Lyris HQ)
Oracle CRM On Demand
9.3
Workflow management
Aurea Campaign Manager (formerly Lyris HQ)
Oracle CRM On Demand
8.9
Territory management
Aurea Campaign Manager (formerly Lyris HQ)
Oracle CRM On Demand
9.3
Opportunity management
Aurea Campaign Manager (formerly Lyris HQ)
Oracle CRM On Demand
9.3
Integration with email client (e.g., Outlook or Gmail)
Aurea Campaign Manager (formerly Lyris HQ)
Oracle CRM On Demand
9.0
Contract management
Aurea Campaign Manager (formerly Lyris HQ)
Oracle CRM On Demand
7.8
Quote & order management
Aurea Campaign Manager (formerly Lyris HQ)
Oracle CRM On Demand
8.5
Interaction tracking
Aurea Campaign Manager (formerly Lyris HQ)
Oracle CRM On Demand
8.3
Channel / partner relationship management
Aurea Campaign Manager (formerly Lyris HQ)
Oracle CRM On Demand
8.2

Customer Service & Support

Aurea Campaign Manager (formerly Lyris HQ)
Oracle CRM On Demand
8.4
Case management
Aurea Campaign Manager (formerly Lyris HQ)
Oracle CRM On Demand
8.5
Call center management
Aurea Campaign Manager (formerly Lyris HQ)
Oracle CRM On Demand
8.7
Help desk management
Aurea Campaign Manager (formerly Lyris HQ)
Oracle CRM On Demand
8.1

Marketing Automation

Aurea Campaign Manager (formerly Lyris HQ)
Oracle CRM On Demand
8.9
Lead management
Aurea Campaign Manager (formerly Lyris HQ)
Oracle CRM On Demand
8.9
Email marketing
Aurea Campaign Manager (formerly Lyris HQ)
Oracle CRM On Demand
8.8

CRM Project Management

Aurea Campaign Manager (formerly Lyris HQ)
Oracle CRM On Demand
8.7
Task management
Aurea Campaign Manager (formerly Lyris HQ)
Oracle CRM On Demand
8.3
Billing and invoicing management
Aurea Campaign Manager (formerly Lyris HQ)
Oracle CRM On Demand
9.6
Reporting
Aurea Campaign Manager (formerly Lyris HQ)
Oracle CRM On Demand
8.2

CRM Reporting & Analytics

Aurea Campaign Manager (formerly Lyris HQ)
Oracle CRM On Demand
8.4
Forecasting
Aurea Campaign Manager (formerly Lyris HQ)
Oracle CRM On Demand
8.7
Pipeline visualization
Aurea Campaign Manager (formerly Lyris HQ)
Oracle CRM On Demand
8.6
Customizable reports
Aurea Campaign Manager (formerly Lyris HQ)
Oracle CRM On Demand
7.9

Customization

Aurea Campaign Manager (formerly Lyris HQ)
Oracle CRM On Demand
8.4
Custom fields
Aurea Campaign Manager (formerly Lyris HQ)
Oracle CRM On Demand
8.9
Custom objects
Aurea Campaign Manager (formerly Lyris HQ)
Oracle CRM On Demand
8.1
Scripting environment
Aurea Campaign Manager (formerly Lyris HQ)
Oracle CRM On Demand
7.9
API for custom integration
Aurea Campaign Manager (formerly Lyris HQ)
Oracle CRM On Demand
8.7

Security

Aurea Campaign Manager (formerly Lyris HQ)
Oracle CRM On Demand
9.4
Single sign-on capability
Aurea Campaign Manager (formerly Lyris HQ)
Oracle CRM On Demand
9.0
Role-based user permissions
Aurea Campaign Manager (formerly Lyris HQ)
Oracle CRM On Demand
9.8

Social CRM

Aurea Campaign Manager (formerly Lyris HQ)
Oracle CRM On Demand
9.8
Social data
Aurea Campaign Manager (formerly Lyris HQ)
Oracle CRM On Demand
9.8
Social engagement
Aurea Campaign Manager (formerly Lyris HQ)
Oracle CRM On Demand
9.9

Integrations with 3rd-party Software

Aurea Campaign Manager (formerly Lyris HQ)
Oracle CRM On Demand
8.6
Marketing automation
Aurea Campaign Manager (formerly Lyris HQ)
Oracle CRM On Demand
8.5
Compensation management
Aurea Campaign Manager (formerly Lyris HQ)
Oracle CRM On Demand
8.7

Platform

Aurea Campaign Manager (formerly Lyris HQ)
Oracle CRM On Demand
9.3
Mobile access
Aurea Campaign Manager (formerly Lyris HQ)
Oracle CRM On Demand
9.3

Pros

Aurea Campaign Manager (formerly Lyris HQ)

  • I like the file import process - quick and efficient.
  • List segmentation is thorough.
  • Campaign monitoring is easily accessible and accurate.
Anonymous | TrustRadius Reviewer

Oracle CRM On Demand

  • Application customization is a key strength. We can create custom home page experiences for each type of user, customize object layouts to change dynamically depending on object type, and create an embedded sales process unique to our organization that helps facilitate the user through the process by specifying required fields dependent on what stage of the process they are in. The ability to customize goes directly to the success of user adoption - the fact that we can customize layouts and processes to support our internal business processes helps users make the most of the system.
  • Robust Reporting. The reporting and data warehouse capabilities are excellent. We have thousands of custom reports delivered in a number of ways - on home pages, on dashboards, on demand through the reporting menu, and on custom web tabs. These reports range from simple lists to complex multi-object analyses.
  • Ability to get data in and get data out. CRMOD makes it very easy to import data into any object. This is helpful for importing lists or making mass changes. Exporting data is equally easy, both from an administrator standpoint and for the user. Users can display a list or do a custom advanced search and then easily export the data to Excel without any admin help. They can also export from any report, which is helpful when sales data needs to be combined with other financial data in a larger analysis.
  • The system's workflow capabilities allow us to improve field validation, send important notifications, and enforce business process requirements.
Michelle Prand | TrustRadius Reviewer

Cons

Aurea Campaign Manager (formerly Lyris HQ)

  • PHP API
  • Segmentation
  • Creating messages via API calls
Clark Tomlinson | TrustRadius Reviewer

Oracle CRM On Demand

  • A scripting mechanism is needed to customize the data entry forms. As any data driven system, Oracle CRM on demand is as reliable as its data is. Having sales people entering and maintaining the data you have to make sure they are doing that and not cutting corners. One way to do that is to enforce the business requirements in the entry forms.
  • User interface / user experience definitely can and should be improved.
  • It needs a way to send automatic reports on a schedule via email.
  • Support: as usual the Oracle support tends to be tedious and lengthy.
Cristian Bodnarasec | TrustRadius Reviewer

Likelihood to Renew

Aurea Campaign Manager (formerly Lyris HQ)

Aurea Campaign Manager (formerly Lyris HQ) 8.0
Based on 3 answers
Lyris HQ is a simple tool, but it is highly effective and , for smaller organizations, it can save a lot of time and money.
Anonymous | TrustRadius Reviewer

Oracle CRM On Demand

No score
No answers yet
No answers on this topic

Usability

Aurea Campaign Manager (formerly Lyris HQ)

Aurea Campaign Manager (formerly Lyris HQ) 8.0
Based on 1 answer
Super easy to use.
Anonymous | TrustRadius Reviewer

Oracle CRM On Demand

Oracle CRM On Demand 9.0
Based on 1 answer
Compared to other competitors I find it very easy to use and learn .It has been helpful in our organisation and we have been able to manage our projects and operations well without interference.
Rose Kipkemoi | TrustRadius Reviewer

Reliability and Availability

Aurea Campaign Manager (formerly Lyris HQ)

Aurea Campaign Manager (formerly Lyris HQ) 9.0
Based on 1 answer
Anonymous | TrustRadius Reviewer

Oracle CRM On Demand

No score
No answers yet
No answers on this topic

Performance

Aurea Campaign Manager (formerly Lyris HQ)

Aurea Campaign Manager (formerly Lyris HQ) 6.0
Based on 1 answer
Running larger segments can take some time.
Anonymous | TrustRadius Reviewer

Oracle CRM On Demand

No score
No answers yet
No answers on this topic

Support Rating

Aurea Campaign Manager (formerly Lyris HQ)

Aurea Campaign Manager (formerly Lyris HQ) 8.0
Based on 1 answer
I found one really good tech support guru and stuck with him forever.
Anonymous | TrustRadius Reviewer

Oracle CRM On Demand

No score
No answers yet
No answers on this topic

Implementation Rating

Aurea Campaign Manager (formerly Lyris HQ)

Aurea Campaign Manager (formerly Lyris HQ) 6.0
Based on 1 answer
Implementation was one of the most painful parts for us as we had to find and create our own library to interface with Lyris's SOAP API interface which still to this day is one of the top libraries used in its language.
Clark Tomlinson | TrustRadius Reviewer

Oracle CRM On Demand

Oracle CRM On Demand 10.0
Based on 1 answer
With the right partner Oracle CRM On Demand can be implemented very quickly and seamlessly.
Michelle Prand | TrustRadius Reviewer

Alternatives Considered

Aurea Campaign Manager (formerly Lyris HQ)

They are much better
Anonymous | TrustRadius Reviewer

Oracle CRM On Demand

Oracle app is more available on different mobile devices, Microsoft Dynamics has only Windows and Android but Oracle has both web-based, Mac, IOS. Social CRM feature is another one that Microsoft Dynamics doesn't provide. On the other hand, Microsoft Dynamics provides offline line access. Also, Oracle integrations fit our needs better. Also Ticketing system support is better.
Anonymous | TrustRadius Reviewer

Return on Investment

Aurea Campaign Manager (formerly Lyris HQ)

  • More defined lists for third party blasts, which turns into more leads for the clients. Which is more money in our pocket.
  • Some segmentation pulls do take a long time, thus leading to multiple requests and a time suck for myself.
Chris Kashow | TrustRadius Reviewer

Oracle CRM On Demand

  • A single platform for tracking, reporting, and control of all data and clients records
  • Manageable outsourcing for development and support functions for the applications we need to use.
  • Lots of integration opportunities, and covers all information gaps and inconsistencies caused by human errors.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Aurea Campaign Manager (formerly Lyris HQ)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Oracle CRM On Demand

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Aurea Campaign Manager (formerly Lyris HQ)
8.0
Oracle CRM On Demand
8.2

Likelihood to Renew

Aurea Campaign Manager (formerly Lyris HQ)
8.0
Oracle CRM On Demand

Usability

Aurea Campaign Manager (formerly Lyris HQ)
8.0
Oracle CRM On Demand
9.0

Reliability and Availability

Aurea Campaign Manager (formerly Lyris HQ)
9.0
Oracle CRM On Demand

Performance

Aurea Campaign Manager (formerly Lyris HQ)
6.0
Oracle CRM On Demand

Support Rating

Aurea Campaign Manager (formerly Lyris HQ)
8.0
Oracle CRM On Demand

Online Training

Aurea Campaign Manager (formerly Lyris HQ)
5.0
Oracle CRM On Demand

Implementation Rating

Aurea Campaign Manager (formerly Lyris HQ)
6.0
Oracle CRM On Demand
10.0

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