Adobe Commerce (Magento Commerce)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Adobe Commerce (Magento Commerce)
Score 8.0 out of 10
N/A
Adobe Commerce (Magento Commerce) provides companies with a platform to manage, personalize, and optimize the commerce experience across every touch point and across the customer journey. ACC is built on Magento Commerce Pro and is integrated with Adobe Experience Manager. It was originally developed as an open-source eCommerce content management solution by Varien, Inc. Varien was acquired by eBay in…N/A
Pricing
Adobe Commerce (Magento Commerce)
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
Adobe Commerce (Magento Commerce)
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional DetailsMust contact sales team for pricing.
More Pricing Information
Community Pulse
Adobe Commerce (Magento Commerce)
Considered Both Products
Adobe Commerce (Magento Commerce)
Chose Adobe Commerce (Magento Commerce)
Magento Commerce was previously put into place and used right when I came onboard. We used it for quite some time, but ultimately the need for our company's specific customizations became too difficult to manage during core updates. We specifically needed a more specialized way …
Chose Adobe Commerce (Magento Commerce)
Magento comes as an enterprise platform, other platforms match smaller projects better.
Chose Adobe Commerce (Magento Commerce)
Easy of customization lacks recurring options limited by Magento plugins.
Chose Adobe Commerce (Magento Commerce)
While Magento is more customizable, all the main features I need can be done through Shopify and the cost is $300 per month instead of the $4,000 in development I am spending and the $600 in hosting per month.
Chose Adobe Commerce (Magento Commerce)
Magento was far superior in terms of its global abilities... It excels in offering multi-currency/language/warehouse/credit card payments.
Chose Adobe Commerce (Magento Commerce)
Magento Commerce Cloud is much more robust then Magento Open Source for e-commerce online stores who have a lot of orders and need a lot of security and speed. Using one of the common smaller web hosts, or even your own web servers, might not be up to par when your company has …
Chose Adobe Commerce (Magento Commerce)
Magento is the most flexible solution with our internal business needs and it integrates well with all of the third-party services we use like Salesforce, Google Analytics, etc.
Chose Adobe Commerce (Magento Commerce)
Our procurement team chose Magento over the alternatives we considered primarily because of the level of personalization it offers and because of the level of ownership and security it offers.
Chose Adobe Commerce (Magento Commerce)
For my current position, we only use Magento.
Chose Adobe Commerce (Magento Commerce)
Magento is a great mid market product. It give you the ability to customize and can handle more complex business needs than both Shopify and BigCommerce. The ability to host the platform yourself and have full access to the source code allows for larger more complex catalogs, …
Chose Adobe Commerce (Magento Commerce)
Magento scales much better than any of the other software when it comes to very large e-commerce websites. But all the other options are more user-friendly for smaller sites as there is a bit of a learning curve in learning to manage Magento. Customization is better along with W…
Chose Adobe Commerce (Magento Commerce)
I wasn't involved in the purchase of Magento but I have used Shopify and Woo Commerce in the past and they are, in my opinion, far easier to use. You can get started very quickly and set up your store without the need of a dedicated developer. If I were involved in the …
Chose Adobe Commerce (Magento Commerce)
Magento is solid and has a proven track record with years and years of backing. There are tons of plugins and customizations available in the market. It really depends on your specific environment though, since a ".net shop" may want to stick with the same server …
Chose Adobe Commerce (Magento Commerce)
3dcart and Shopify are basic placeholder platforms used either to help wireframe projects that will eventually move to other platforms or were legacy platforms migrated to Magento after acquisitions. 3dcart provided an easier Customer Service Agent interface but failed to …
Chose Adobe Commerce (Magento Commerce)
Magento:
  • Scalable
  • Expensive to maintain and modify
Chose Adobe Commerce (Magento Commerce)
- Strong community support
- Flexibility on customization
- Easy API setup
Chose Adobe Commerce (Magento Commerce)
We did evaluate WooCommerce and Wordpress against Magento and I am listing some major plus points that Magento carries over others :

- The extent to which Magento can be customised is way beyond the others.
Chose Adobe Commerce (Magento Commerce)
The only platform listed above that competes with Magento in full functionality is Demandware, in my opinion. However, Demandware is even more development resource intensive than Magento. NetSuite has several realms of customization, but their API is quite limited. Shopify, BigC…
Chose Adobe Commerce (Magento Commerce)
A lot of competitors are claiming they can do the same thing that Magento can do. I think it isn't true. PrestaShop and WooCommerce are not good enough to be used instead of Magento. They do not have the necessary scalability and caching system that Magento has. The only system …
Chose Adobe Commerce (Magento Commerce)
Magento is not technically a master of any portion of building an ecommerce webpage but it certainly is very good at a lot of things which ultimately was the deciding factor. Primarily its versatility was above that of the other choices. Wordpress created beautiful content …
Chose Adobe Commerce (Magento Commerce)
Magento is a more enterprise level solution. It is viable for smaller businesses, however requires a higher upfront investment while others have lower upfront but more maintenance.
Chose Adobe Commerce (Magento Commerce)
We chose Magento for our e-commerce stores vs. Drupal Commerce because of the ease to set up and the expansive list of features Magento offers. We're glad we partnered with Magento for our clients. Drupal's setup time is too costly to set up for most clients we've talked to and …
Chose Adobe Commerce (Magento Commerce)
Magento is easier to use than previous packages we've tried. Magento looked a good option with all its functionality.
Chose Adobe Commerce (Magento Commerce)
Magento is probably my least favourite eccom and CMS tool as the design and integration options are the most limited, however, the ease of setup, and the availability of support and resources has meant I have used it many times. Additionally, the themes available have meant …
Top Pros
Top Cons
Features
Adobe Commerce (Magento Commerce)
Online Storefront
Comparison of Online Storefront features of Product A and Product B
Adobe Commerce (Magento Commerce)
8.3
32 Ratings
8% above category average
Product catalog & listings8.031 Ratings
Product management8.032 Ratings
Bulk product upload6.927 Ratings
Branding8.128 Ratings
Mobile storefront8.230 Ratings
Product variations9.530 Ratings
Website integration9.530 Ratings
Visual customization7.932 Ratings
CMS8.531 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
Adobe Commerce (Magento Commerce)
7.0
31 Ratings
8% below category average
Abandoned cart recovery7.026 Ratings
Checkout user experience7.131 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
Adobe Commerce (Magento Commerce)
9.1
31 Ratings
9% above category average
eCommerce security9.131 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
Adobe Commerce (Magento Commerce)
7.4
30 Ratings
1% below category average
Promotions & discounts8.730 Ratings
Personalized recommendations6.727 Ratings
SEO6.827 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
Adobe Commerce (Magento Commerce)
8.9
32 Ratings
13% above category average
Multi-site management9.826 Ratings
Order processing9.731 Ratings
Inventory management8.731 Ratings
Shipping7.929 Ratings
Custom functionality8.431 Ratings
Best Alternatives
Adobe Commerce (Magento Commerce)
Small Businesses
Ecwid by Lightspeed
Ecwid by Lightspeed
Score 10.0 out of 10
Medium-sized Companies
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
Enterprises
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
All AlternativesView all alternatives
User Ratings
Adobe Commerce (Magento Commerce)
Likelihood to Recommend
7.9
(40 ratings)
Likelihood to Renew
9.8
(8 ratings)
Usability
9.0
(1 ratings)
Availability
10.0
(2 ratings)
Performance
9.0
(1 ratings)
Support Rating
8.0
(1 ratings)
Online Training
8.0
(2 ratings)
Implementation Rating
8.0
(1 ratings)
User Testimonials
Adobe Commerce (Magento Commerce)
Likelihood to Recommend
Adobe
Ultimately, if a company is looking for a solid industry-known E-Commerce system, Magento Commerce does exactly what it's intended to do. The headaches start when your company wants to start getting granular in customizations of the platform to meet specific business needs (which every company eventually has). This becomes a major issue down the road when trying to upgrade said customizations as the core software updates.
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Pros
Adobe
  • Magento Commerce Cloud allows us to develop our own custom solutions for problems that we need solved.
  • Magento Commerce Cloud can also be integrated with many of the third part vendors that we use. This has made many implementations go very smoothly and tends to be much quicker than developing our own custom solution.
  • There are many features available right out of the box. Many of them we have not implemented yet, but it is great to have them available to us when we are ready.
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Cons
Adobe
  • The platform is difficult to tune and can be slow. Even with expensive best in class hardware the platform performance can be an issue. Even with caching poor coding can lead to unacceptable performance and user experiences.
  • The total cost of ownership for the platform can be quite high as a great deal of technical expertise is required to modify, develop, troubleshoot and maintain the platform. The costs of initial development are only a down payment on what a Magento store will cost. For mid size companies with substantial web revenues this can be overcome for smaller businesses the total cost of ownership may be prohibitive.
  • Security of the platform can be an issue. Magento is often targeted by hackers and much of the security is the responsibility of the store owner.
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Likelihood to Renew
Adobe
Magento is well-supported by a big development team at eBay, which not only addresses bug reports very quickly, but also is constantly working on improvements to the platform. The wealth of Magento third party modules ensures that the platform will be up to date with future changes to
Payment or ERP systems.
Security is always a concern and with the Zend framework as a foundation, Magento has had very few security-related patches since I have started to work with it
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Usability
Adobe
Magento offers lots of templates and themes to customize the look and feel of the store, and even optimize it for mobile phones. The have an extensive library of forms and templates.
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Support Rating
Adobe
The technical service was impeccable. They were on point and were very knowledgeable.
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Online Training
Adobe
Great value for an flexible, open source platform.
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Alternatives Considered
Adobe
Magento scales much better than any of the other software when it comes to very large e-commerce websites. But all the other options are more user-friendly for smaller sites as there is a bit of a learning curve in learning to manage Magento. Customization is better along with WooCommerce and OpenCart as self-hosted solutions vs. BigCommerce and Shopify which are hosted. Magento should be the first choice for large, extensive e-commerce solutions,but for smaller stores, I would recommend the others first.
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Return on Investment
Adobe
  • Magento definitely lets us get a return on our investment. Because we have developers who can customize Magento to our needs, we have been able to create a beautiful and effective website, run promotions, and serve up customized product display pages that are effective and beautifully branded.
  • Magento has also caused a lot of time to be invested in doing something that seems simple, but without a lot of knowledge, end up taking far more time than could otherwise be better-spent.
  • We have had to outsource some of our development work due to Magento being developer-focused rather than marketer/merchandiser-focused. I've used other website management software that is comparable to Magento's capabilities but is far easier to use, that even someone like me (with basic HTML/CSS skills) can customize the front-end without requiring a back-end developer to intervene.
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