What users are saying about
8 Ratings
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Score 7.9 out of 100
102 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

Magento BI (formerly RJMetrics)

If you have multiple sources of data that you need to compile into one to cross report, this is a good tool to do that. The connections of those data sources definitely need an expert, so keep that in mind. Also keep in mind, that if you are starting from square 0 on database queries and reporting, there will be a learning curve. I think once you have the base knowledge though, RJ Metrics is relatively intuitive, has a nice UI, and most importantly, allows us to build the reports that we need with confidence that the information included in the reports is up to date and correct.
Kristen Edgerton | TrustRadius Reviewer

Sisense

I believe Sisense is perfectly suited for any organization of any size that have access to the proper resources, as the tool is very expensive. The data connectors come in all shapes and sizes out of the box, which allows a great deal of data control within the ElastiCubes. Additionally, while the platform only runs on Windows platforms, the web application can be accessed on any client: mobile, Apple, Windows, etc. This allows a much more flexible user experience, resulting in data and dashboards reaching further than any other tool.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

BI Standard Reporting

Magento BI (formerly RJMetrics)
9.7
Sisense
8.3
Pixel Perfect reports
Magento BI (formerly RJMetrics)
9.0
Sisense
6.9
Customizable dashboards
Magento BI (formerly RJMetrics)
10.0
Sisense
9.1
Report Formatting Templates
Magento BI (formerly RJMetrics)
10.0
Sisense
8.8

Ad-hoc Reporting

Magento BI (formerly RJMetrics)
8.3
Sisense
7.9
Drill-down analysis
Magento BI (formerly RJMetrics)
7.0
Sisense
8.4
Formatting capabilities
Magento BI (formerly RJMetrics)
8.0
Sisense
7.8
Report sharing and collaboration
Magento BI (formerly RJMetrics)
10.0
Sisense
7.3
Integration with R or other statistical packages
Magento BI (formerly RJMetrics)
Sisense
8.3

Data Discovery and Visualization

Magento BI (formerly RJMetrics)
8.0
Sisense
8.4
Pre-built visualization formats (heatmaps, scatter plots etc.)
Magento BI (formerly RJMetrics)
8.0
Sisense
8.6
Location Analytics / Geographic Visualization
Magento BI (formerly RJMetrics)
Sisense
8.4
Predictive Analytics
Magento BI (formerly RJMetrics)
Sisense
8.2

Access Control and Security

Magento BI (formerly RJMetrics)
10.0
Sisense
8.4
Multi-User Support (named login)
Magento BI (formerly RJMetrics)
10.0
Sisense
9.0
Role-Based Security Model
Magento BI (formerly RJMetrics)
10.0
Sisense
8.3
Multiple Access Permission Levels (Create, Read, Delete)
Magento BI (formerly RJMetrics)
10.0
Sisense
7.8

Report Output and Scheduling

Magento BI (formerly RJMetrics)
Sisense
8.6
Publish to Web
Magento BI (formerly RJMetrics)
Sisense
9.2
Publish to PDF
Magento BI (formerly RJMetrics)
Sisense
8.7
Report Versioning
Magento BI (formerly RJMetrics)
Sisense
8.5
Report Delivery Scheduling
Magento BI (formerly RJMetrics)
Sisense
8.0

Mobile Capabilities

Magento BI (formerly RJMetrics)
Sisense
7.5
Responsive Design for Web Access
Magento BI (formerly RJMetrics)
Sisense
7.9
Dedicated iOS Application
Magento BI (formerly RJMetrics)
Sisense
7.1
Dedicated Android Application
Magento BI (formerly RJMetrics)
Sisense
8.0
Dashboard / Report / Visualization Interactivity on Mobile
Magento BI (formerly RJMetrics)
Sisense
7.0

Pros

Magento BI (formerly RJMetrics)

  • It is relatively easy to manipulate the time period in which you want to see your report. This is important for our business because we are constantly analyzing sales month over month, quarter over quarter, and year over year. RJ makes it easy to toggle between these time ranges on the same report.
  • The visualizers available for reports are what you would expect out of a product like this. You have the ability to view your results in tables and a multitude of charts.
  • The ability to customize dashboards and rearrange reports quickly is great and intuitive!
Kristen Edgerton | TrustRadius Reviewer

Sisense

  • Customization - lots of supported and community plugins available. Users can also adjust the look and feel through JavaScript.
  • Innovation - Sisense is continuing to push the envelope by developing new features through Sisense Labs.
  • Customer support - the commitment to excellent customer service and ensuring organizations get the most out of their investment.
Andrew Goss | TrustRadius Reviewer

Cons

Magento BI (formerly RJMetrics)

  • I don't have any database or SQL training, so it took me a little longer than desired to get started up and comfortable with RJ. I wasn't present when we on-boarded with RJ though, which could have been part of the problem, but you definitely need a very basic level of query language and formula writing knowledge to hit the ground running and use this tool to its full capability.
  • RJ gives you the ability to set email updates on whichever reports you choose. I wish that these reports were a little more customizable to give only the pertinent information from a large report to the parties who need it. IE, customize the view for marketing vs. design but all based on the same report.
  • It would be helpful to get an email from RJ with tips and tricks (short videos or blogs) to be able to continue to learn more about this tool.
Kristen Edgerton | TrustRadius Reviewer

Sisense

  • The usability of the application on mobile devices needs some improvement, especially navigation and filtering.
  • Dashboards that are created by multiple users can be a bit of a hassle to share by Admins.
  • If you need to embed dashboards into your website, you are require to buy a license separate from the user and platform license. This is a norm on most BI visualization tools, but Sisense can seem a bit on the high side, cost-wide.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Magento BI (formerly RJMetrics)

No score
No answers yet
No answers on this topic

Sisense

Sisense 8.9
Based on 14 answers
I think the business and myself as a user has come to rely on SiSense as a dashboarding and quick ad-hoc reporting tool. I am hoping to integrate SiSense dashboards into more parts of the business in the future. We have reduced our report turn-around time for the most part from hours/days to minutes and in some cases almost the speed of thought. Reports are also easier on the eye and more easily distributed.I would also like to say that the support and professionalism from the SiSense team has been excellent.
Anonymous | TrustRadius Reviewer

Usability

Magento BI (formerly RJMetrics)

No score
No answers yet
No answers on this topic

Sisense

Sisense 7.3
Based on 4 answers
New V5 is ground floor of an exciting collection of possibilities. Weekly Sisense developers come up with new functionality that they share with us in their forums. The move to HTML5 has been pleasing in that widgets auto size themselves into appropriate forms in the board but everyone of them can be popped out to full page size to be looked at in more detail
Daniel Colussi | TrustRadius Reviewer

Reliability and Availability

Magento BI (formerly RJMetrics)

No score
No answers yet
No answers on this topic

Sisense

Sisense 8.2
Based on 2 answers
There are very few situations when there is unexpected downtime. Mostly during development, new dashboard implementation and during upgrades. other then that there were very few crashes.
Michał Becker | TrustRadius Reviewer

Performance

Magento BI (formerly RJMetrics)

No score
No answers yet
No answers on this topic

Sisense

Sisense 8.2
Based on 2 answers
SiSense is usually performing better then other solutions even if going for complex reports/dashboards(of course within reasonable frames). I haven't noticed any bad influence on other systems, usually if something happens it stays within SiSense.
Michał Becker | TrustRadius Reviewer

Support Rating

Magento BI (formerly RJMetrics)

No score
No answers yet
No answers on this topic

Sisense

Sisense 10.0
Based on 10 answers
SiSense's support ninjas are very knowledgeable and are exceptionally responsive. So far, all of the issues we ran into were resolved within minimum time. My sense of dealing with the support staff at SiSense is that they are very focused on not just answering your immediate question, but also to delve into the cause of the matter.
Wicus Verhoef | TrustRadius Reviewer

In-Person Training

Magento BI (formerly RJMetrics)

No score
No answers yet
No answers on this topic

Sisense

Sisense 7.3
Based on 1 answer
Easy and free training that allowed us quickly understand basics in SiSense and start using them. More advanced features requires some browsing through SiSense forums, but there is always support to help, and SiSense support is one of the best whith which I worked so far.
Michał Becker | TrustRadius Reviewer

Online Training

Magento BI (formerly RJMetrics)

No score
No answers yet
No answers on this topic

Sisense

Sisense 8.2
Based on 1 answer
Many examples, videos and scenarios which you try on your own right away. This combined with in-person training gives you enough to utilize most of SiSense's power.
Michał Becker | TrustRadius Reviewer

Implementation Rating

Magento BI (formerly RJMetrics)

No score
No answers yet
No answers on this topic

Sisense

Sisense 7.1
Based on 6 answers
Remember to migrate the plugins. The documentation however is pretty straight forward.
Holke Visser | TrustRadius Reviewer

Alternatives Considered

Magento BI (formerly RJMetrics)

No answers on this topic

Sisense

1) Easy to use, really, there is nothing too much to say. The set up is easy and not confusing. You can use it internally or externally.
2) Customer Service, having spoken to various product reps from similar industry. Sisense rep provides you with the best support to get started, and it is really appreciated.
Anonymous | TrustRadius Reviewer

Scalability

Magento BI (formerly RJMetrics)

No score
No answers yet
No answers on this topic

Sisense

Sisense 8.2
Based on 1 answer
Product is quite easily scalable. The whole installation can be easily moved to stronger machine if needed.
Michał Becker | TrustRadius Reviewer

Return on Investment

Magento BI (formerly RJMetrics)

No answers on this topic

Sisense

  • Report development time is reduced from 2~3 days to 2~3 hours.
  • Report querying time is improved from 0.5~10 mins to 2~30 seconds.
  • A 2-staff team delivers 10 times the BI output that we did on the old system.
  • We were able to deliver BI and data analysis for all business functions instead of a very limited group of users
Hui (Ken) Zheng | TrustRadius Reviewer

Screenshots

Magento BI (formerly RJMetrics)

Pricing Details

Magento BI (formerly RJMetrics)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Magento BI (formerly RJMetrics) Editions & Modules

Additional Pricing Details

Sisense

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Sisense Editions & Modules

Modules
SAP Connector1
  1. Per User per Month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Magento BI (formerly RJMetrics)
8.0
Sisense
8.6

Likelihood to Renew

Magento BI (formerly RJMetrics)
Sisense
8.9

Usability

Magento BI (formerly RJMetrics)
Sisense
7.3

Reliability and Availability

Magento BI (formerly RJMetrics)
Sisense
8.2

Performance

Magento BI (formerly RJMetrics)
Sisense
8.2

Support Rating

Magento BI (formerly RJMetrics)
Sisense
10.0

In-Person Training

Magento BI (formerly RJMetrics)
Sisense
7.3

Online Training

Magento BI (formerly RJMetrics)
Sisense
8.2

Implementation Rating

Magento BI (formerly RJMetrics)
Sisense
7.1

Scalability

Magento BI (formerly RJMetrics)
Sisense
8.2

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