What users are saying about
8 Ratings
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Score 7.9 out of 100
723 Ratings
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Score 7.9 out of 100

Likelihood to Recommend

Magento BI (formerly RJMetrics)

If you have multiple sources of data that you need to compile into one to cross report, this is a good tool to do that. The connections of those data sources definitely need an expert, so keep that in mind. Also keep in mind, that if you are starting from square 0 on database queries and reporting, there will be a learning curve. I think once you have the base knowledge though, RJ Metrics is relatively intuitive, has a nice UI, and most importantly, allows us to build the reports that we need with confidence that the information included in the reports is up to date and correct.
Kristen Edgerton | TrustRadius Reviewer

Tableau Server

Tableau Server is extremely well suited for a company with a few dedicated analysts creating dashboards and reports for a few stakeholders. It is also great at handling a large amount of report viewers, but it is more expensive because you have to pay for each user.
Jacob Rasmussen | TrustRadius Reviewer

Feature Rating Comparison

BI Standard Reporting

Magento BI (formerly RJMetrics)
9.7
Tableau Server
7.9
Pixel Perfect reports
Magento BI (formerly RJMetrics)
9.0
Tableau Server
9.1
Customizable dashboards
Magento BI (formerly RJMetrics)
10.0
Tableau Server
7.9
Report Formatting Templates
Magento BI (formerly RJMetrics)
10.0
Tableau Server
6.6

Ad-hoc Reporting

Magento BI (formerly RJMetrics)
8.3
Tableau Server
7.2
Drill-down analysis
Magento BI (formerly RJMetrics)
7.0
Tableau Server
7.4
Formatting capabilities
Magento BI (formerly RJMetrics)
8.0
Tableau Server
7.4
Report sharing and collaboration
Magento BI (formerly RJMetrics)
10.0
Tableau Server
7.5
Integration with R or other statistical packages
Magento BI (formerly RJMetrics)
Tableau Server
6.7

Data Discovery and Visualization

Magento BI (formerly RJMetrics)
8.0
Tableau Server
7.0
Pre-built visualization formats (heatmaps, scatter plots etc.)
Magento BI (formerly RJMetrics)
8.0
Tableau Server
7.6
Location Analytics / Geographic Visualization
Magento BI (formerly RJMetrics)
Tableau Server
7.6
Predictive Analytics
Magento BI (formerly RJMetrics)
Tableau Server
5.8

Access Control and Security

Magento BI (formerly RJMetrics)
10.0
Tableau Server
7.7
Multi-User Support (named login)
Magento BI (formerly RJMetrics)
10.0
Tableau Server
7.6
Role-Based Security Model
Magento BI (formerly RJMetrics)
10.0
Tableau Server
7.7
Multiple Access Permission Levels (Create, Read, Delete)
Magento BI (formerly RJMetrics)
10.0
Tableau Server
7.7
Single Sign-On (SSO)
Magento BI (formerly RJMetrics)
Tableau Server
7.6

Report Output and Scheduling

Magento BI (formerly RJMetrics)
Tableau Server
7.0
Publish to Web
Magento BI (formerly RJMetrics)
Tableau Server
7.9
Publish to PDF
Magento BI (formerly RJMetrics)
Tableau Server
7.2
Report Versioning
Magento BI (formerly RJMetrics)
Tableau Server
7.3
Report Delivery Scheduling
Magento BI (formerly RJMetrics)
Tableau Server
7.6
Delivery to Remote Servers
Magento BI (formerly RJMetrics)
Tableau Server
5.1

Mobile Capabilities

Magento BI (formerly RJMetrics)
Tableau Server
7.3
Responsive Design for Web Access
Magento BI (formerly RJMetrics)
Tableau Server
7.0
Dedicated iOS Application
Magento BI (formerly RJMetrics)
Tableau Server
7.6
Dedicated Android Application
Magento BI (formerly RJMetrics)
Tableau Server
7.5
Dashboard / Report / Visualization Interactivity on Mobile
Magento BI (formerly RJMetrics)
Tableau Server
7.1

Application Program Interfaces (APIs) / Embedding

Magento BI (formerly RJMetrics)
Tableau Server
6.1
REST API
Magento BI (formerly RJMetrics)
Tableau Server
6.9
Javascript API
Magento BI (formerly RJMetrics)
Tableau Server
7.0
iFrames
Magento BI (formerly RJMetrics)
Tableau Server
6.2
Java API
Magento BI (formerly RJMetrics)
Tableau Server
5.6
Themeable User Interface (UI)
Magento BI (formerly RJMetrics)
Tableau Server
6.1
Customizable Platform (Open Source)
Magento BI (formerly RJMetrics)
Tableau Server
4.6

Pros

Magento BI (formerly RJMetrics)

  • It is relatively easy to manipulate the time period in which you want to see your report. This is important for our business because we are constantly analyzing sales month over month, quarter over quarter, and year over year. RJ makes it easy to toggle between these time ranges on the same report.
  • The visualizers available for reports are what you would expect out of a product like this. You have the ability to view your results in tables and a multitude of charts.
  • The ability to customize dashboards and rearrange reports quickly is great and intuitive!
Kristen Edgerton | TrustRadius Reviewer

Tableau Server

  • Tableau server's portal and general look is really convenient and pretty. Users feel comfortable using it.
  • The learning curve of Tableau Server from an end-user perspective is really short. For the creator of content, it is a little more complex but easy to learn. Tableau has really succeeded in creating a user-friendly software.
  • From an administration point of view, Tableau is great. Installation and housekeeping are really easy and quick.
  • Visuals are really appealing and will help "sell" your presentations.
  • Tableau allows connectivity to a huge selection of data sources and data formats.
  • Online training for software is free and of very good quality.
Mathieu Gaouette | TrustRadius Reviewer

Cons

Magento BI (formerly RJMetrics)

  • I don't have any database or SQL training, so it took me a little longer than desired to get started up and comfortable with RJ. I wasn't present when we on-boarded with RJ though, which could have been part of the problem, but you definitely need a very basic level of query language and formula writing knowledge to hit the ground running and use this tool to its full capability.
  • RJ gives you the ability to set email updates on whichever reports you choose. I wish that these reports were a little more customizable to give only the pertinent information from a large report to the parties who need it. IE, customize the view for marketing vs. design but all based on the same report.
  • It would be helpful to get an email from RJ with tips and tricks (short videos or blogs) to be able to continue to learn more about this tool.
Kristen Edgerton | TrustRadius Reviewer

Tableau Server

  • Tableau Server is sometimes referred to as simply Microsoft Excel with a power boost. I understand the reason analysts say this. It is because the software is almost exclusively a visualization software. If you're looking for truly advanced analytics combined with cutting-edge visualization, Tableau Server isn't it.
  • Tableau Server limits the type of graphs a user can create. There are numerous workarounds for different graph types, but they are not easy to implement.
  • Tableau Server can sometimes be slow to render graphics with lots of data and calculated fields.
Thomas Young | TrustRadius Reviewer

Likelihood to Renew

Magento BI (formerly RJMetrics)

No score
No answers yet
No answers on this topic

Tableau Server

Tableau Server 10.0
Based on 20 answers
We will continue our use of Tableau server due to the following factors:- Cost effectiveness. This persists from year-to-year. Tableau consistently gives us the best value for the cost- Reliability. Tableau server has been rock-solid for our users, particularly during emergencies.- Innovation. You can bet that Tableau will release stable new versions on a regular basis.We have often experienced the need for a function in Tableau that will be included in a future release.
Henry Yennie | TrustRadius Reviewer

Usability

Magento BI (formerly RJMetrics)

No score
No answers yet
No answers on this topic

Tableau Server

Tableau Server 9.0
Based on 11 answers
User experience is the most important factor to consider whenever considering capabilities for non-technical business users. If the learning curve is so steep business users must be advanced users to be productive, you hit the wall of diminishing returns, this is exceptionally true when it comes to analyzing data. Transforming data analysts into BI development experts shifts the focus of the analyst from analyzing data to mastering software. Tableau does a masterful job at minimizing the technology and maximizing the users understanding of their data.
Dwight Taylor | TrustRadius Reviewer

Reliability and Availability

Magento BI (formerly RJMetrics)

No score
No answers yet
No answers on this topic

Tableau Server

Tableau Server 9.0
Based on 9 answers
Over the past few years our company has expanded the use of Tableau. We've moved from 250 interactors to well over 1500 server interactions during that timeframe. During the expansion interactors we've yet to expereince any significant degradation of service
George McCarrolle | TrustRadius Reviewer

Performance

Magento BI (formerly RJMetrics)

No score
No answers yet
No answers on this topic

Tableau Server

Tableau Server 8.1
Based on 8 answers
While there are definitely cases where a user can do things that will make a particular worksheet or dashboard run slowly, overall the performance is extremely fast. The user experience of exploratory analysis particularly shines, there's nothing out there with the polish of Tableau.
Jonathan Drummey | TrustRadius Reviewer

Support Rating

Magento BI (formerly RJMetrics)

No score
No answers yet
No answers on this topic

Tableau Server

Tableau Server 9.1
Based on 12 answers
I think the folks that work in support are generally pretty good at what they do (when you get them on a WebEx). But the process of reporting issues to them and waiting for a response (via email only) is a hassle. I never understood why you can't just call them up and discuss the issues with them. It would take a handful of email exchanges before they would agree to a WebEx session. That was frustrating.
Mashhood Syed | TrustRadius Reviewer

In-Person Training

Magento BI (formerly RJMetrics)

No score
No answers yet
No answers on this topic

Tableau Server

Tableau Server 8.0
Based on 4 answers
In our case, they hired a private third party consultant to train our dept. It was extremely boring and felt like it dragged on. Everything I learned was self taught so I was not really paying attention. But I do think that you can easily spend a week on the tool and go over every nook and cranny. We only had the consultant in for a day or two.
Mashhood Syed | TrustRadius Reviewer

Online Training

Magento BI (formerly RJMetrics)

No score
No answers yet
No answers on this topic

Tableau Server

Tableau Server 9.0
Based on 9 answers
The Tableau website is full of videos that you can follow at your own pace. As a very small company with a Tableau install, access to these free resources was incredibly useful to allowing me to implement Tableau to its potential in a reasonable and proportionate manner.
Mel Stephenson | TrustRadius Reviewer

Implementation Rating

Magento BI (formerly RJMetrics)

No score
No answers yet
No answers on this topic

Tableau Server

Tableau Server 9.1
Based on 13 answers
My department was largely Excel and paper-based when I started, so there's been a tremendous amount of work to get the data into shape, so when I look at the overall implementation of our visualization and reporting infrastructure, I'm less satisfied. Tableau has been wonderful, the one place that would get me to a 10 is if it was easier to tune workbook performance on Tableau Server, there are a huge number of variables to deal with across the workbook/application/hardware stack. In a small environment like ours that takes more effort than I'd like.
Jonathan Drummey | TrustRadius Reviewer

Alternatives Considered

Magento BI (formerly RJMetrics)

No answers on this topic

Tableau Server

There were a lot of reasons why we chose Tableau and the least is the cost but also the way Tableau stores data in the columnar fashion instead of in Cubes. We went through a painstaking selection process and at the end, came down to a couple of vendors and we ended up with the product that was least to pair up with Amazon Web Services to create a decent and cost-effective proof of concept and we landed with the solution we have today.
Siggy Tetteh, CSSGB, MBA, MCP | TrustRadius Reviewer

Return on Investment

Magento BI (formerly RJMetrics)

No answers on this topic

Tableau Server

  • It has helped improve reporting capabilities from traditional to modern ways to view data.
  • It has helped in terms of using new maps and charts for devices availability and which is unique and insightful.
  • Interactive features attracted our client to look up business intelligence and other areas.
Sachin Basappa | TrustRadius Reviewer

Screenshots

Pricing Details

Magento BI (formerly RJMetrics)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Tableau Server

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Magento BI (formerly RJMetrics)
8.0
Tableau Server
7.5

Likelihood to Renew

Magento BI (formerly RJMetrics)
Tableau Server
10.0

Usability

Magento BI (formerly RJMetrics)
Tableau Server
9.0

Reliability and Availability

Magento BI (formerly RJMetrics)
Tableau Server
9.0

Performance

Magento BI (formerly RJMetrics)
Tableau Server
8.1

Support Rating

Magento BI (formerly RJMetrics)
Tableau Server
9.1

In-Person Training

Magento BI (formerly RJMetrics)
Tableau Server
8.0

Online Training

Magento BI (formerly RJMetrics)
Tableau Server
9.0

Implementation Rating

Magento BI (formerly RJMetrics)
Tableau Server
9.1

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