Magento BI vs. Tableau Server

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Magento BI
Score 8.2 out of 10
N/A
Magento BI (formerly RJMetrics) is an ecommerce analytics solution that provides data pipeline, warehouse and visualization capabilities. It was acquired by Magento, and is now owned and supported by Adobe.N/A
Tableau Server
Score 8.1 out of 10
N/A
Tableau Server allows Tableau Desktop users to publish dashboards to a central server to be shared across their organizations. The product is designed to facilitate collaboration across the organization. It can be deployed on a server in the data center, or it can be deployed on a public cloud.
$12
Per User Per Month
Pricing
Magento BITableau Server
Editions & Modules
No answers on this topic
Viewer
$12.00
Per User Per Month
Explorer
$35.00
Per User Per Month
Creator
$70.00
Per User Per Month
Offerings
Pricing Offerings
Magento BITableau Server
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
Magento BITableau Server
BI Standard Reporting
Comparison of BI Standard Reporting features of Product A and Product B
Magento BI
9.0
2 Ratings
9% above category average
Tableau Server
9.2
95 Ratings
12% above category average
Pixel Perfect reports9.02 Ratings9.129 Ratings
Customizable dashboards9.02 Ratings9.494 Ratings
Report Formatting Templates9.02 Ratings9.381 Ratings
Ad-hoc Reporting
Comparison of Ad-hoc Reporting features of Product A and Product B
Magento BI
9.3
2 Ratings
14% above category average
Tableau Server
8.9
95 Ratings
9% above category average
Drill-down analysis9.02 Ratings8.795 Ratings
Formatting capabilities9.02 Ratings8.493 Ratings
Integration with R or other statistical packages9.01 Ratings8.959 Ratings
Report sharing and collaboration10.02 Ratings9.489 Ratings
Report Output and Scheduling
Comparison of Report Output and Scheduling features of Product A and Product B
Magento BI
9.0
1 Ratings
7% above category average
Tableau Server
7.9
91 Ratings
6% below category average
Publish to Web9.01 Ratings9.585 Ratings
Publish to PDF9.01 Ratings9.284 Ratings
Report Versioning9.01 Ratings8.070 Ratings
Report Delivery Scheduling9.01 Ratings7.477 Ratings
Delivery to Remote Servers9.01 Ratings5.19 Ratings
Data Discovery and Visualization
Comparison of Data Discovery and Visualization features of Product A and Product B
Magento BI
9.0
2 Ratings
11% above category average
Tableau Server
8.4
90 Ratings
4% above category average
Pre-built visualization formats (heatmaps, scatter plots etc.)9.02 Ratings8.886 Ratings
Location Analytics / Geographic Visualization9.01 Ratings8.885 Ratings
Predictive Analytics9.01 Ratings7.764 Ratings
Access Control and Security
Comparison of Access Control and Security features of Product A and Product B
Magento BI
8.5
2 Ratings
1% below category average
Tableau Server
7.3
95 Ratings
16% below category average
Multi-User Support (named login)9.02 Ratings7.393 Ratings
Role-Based Security Model8.02 Ratings7.390 Ratings
Multiple Access Permission Levels (Create, Read, Delete)8.02 Ratings7.392 Ratings
Single Sign-On (SSO)9.01 Ratings7.362 Ratings
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
Magento BI
9.0
1 Ratings
12% above category average
Tableau Server
7.5
79 Ratings
6% below category average
Responsive Design for Web Access9.01 Ratings7.177 Ratings
Mobile Application9.01 Ratings7.061 Ratings
Dashboard / Report / Visualization Interactivity on Mobile9.01 Ratings7.768 Ratings
Application Program Interfaces (APIs) / Embedding
Comparison of Application Program Interfaces (APIs) / Embedding features of Product A and Product B
Magento BI
9.2
1 Ratings
15% above category average
Tableau Server
7.3
46 Ratings
8% below category average
REST API9.01 Ratings9.040 Ratings
Javascript API9.01 Ratings9.137 Ratings
iFrames9.01 Ratings9.140 Ratings
Java API9.01 Ratings5.57 Ratings
Themeable User Interface (UI)9.01 Ratings6.19 Ratings
Customizable Platform (Open Source)10.01 Ratings4.67 Ratings
Best Alternatives
Magento BITableau Server
Small Businesses
BrightGauge
BrightGauge
Score 8.9 out of 10
BrightGauge
BrightGauge
Score 8.9 out of 10
Medium-sized Companies
Reveal
Reveal
Score 9.9 out of 10
Reveal
Reveal
Score 9.9 out of 10
Enterprises
TIBCO Jaspersoft Community Edition
TIBCO Jaspersoft Community Edition
Score 9.7 out of 10
TIBCO Jaspersoft Community Edition
TIBCO Jaspersoft Community Edition
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Magento BITableau Server
Likelihood to Recommend
9.0
(2 ratings)
7.1
(111 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(20 ratings)
Usability
9.0
(1 ratings)
5.4
(17 ratings)
Availability
-
(0 ratings)
9.0
(9 ratings)
Performance
-
(0 ratings)
8.1
(8 ratings)
Support Rating
9.0
(1 ratings)
3.4
(18 ratings)
In-Person Training
-
(0 ratings)
8.0
(4 ratings)
Online Training
-
(0 ratings)
9.0
(9 ratings)
Implementation Rating
-
(0 ratings)
9.1
(13 ratings)
Configurability
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
Magento BITableau Server
Likelihood to Recommend
Adobe
A company or organization that is in contact with the customer and wants to examine customer behavior in the purchase and selection of products and services should use this platform. It does not matter how many advertising tools and referral links or social media campaigns you use to attract customers. In any case, Magento BI integrates all the information and DB as a single platform and provides you with the best reports. Potential customers can be positioned according to location, city, country. Now we know exactly which product is most popular and where to put our advertising costs on which site or social network has the most audience.
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Tableau
Tableau Server is well suited for a data warehouse build and handling big data. Tableau data aggregation, transformation, clustering capability is powerful and easy to implement. The choice of charts and visualisation tools is outstanding. Customisation and dynamic data visualisation capability is superb. The user interface takes some time getting used to.
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Pros
Adobe
  • It is relatively easy to manipulate the time period in which you want to see your report. This is important for our business because we are constantly analyzing sales month over month, quarter over quarter, and year over year. RJ makes it easy to toggle between these time ranges on the same report.
  • The visualizers available for reports are what you would expect out of a product like this. You have the ability to view your results in tables and a multitude of charts.
  • The ability to customize dashboards and rearrange reports quickly is great and intuitive!
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Tableau
  • It's good at doing what it is designed for: accessing visualizations without having to download and open a workbook in Tableau Desktop. The latter would be a very inefficient method for sharing our metrics, so I am glad that we have Tableau Server to serve this function.
  • Publishing to Tableau Server is quick and easy. Just a few clicks from Tableau Desktop and a few seconds of publishing through an average speed network, and the new visualizations are live!
  • Seeing details on who has viewed the visualization and when. This is something particularly useful to me for trying to drive adoption of some new pages, so I really appreciate the granularity provided in Tableau Server
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Cons
Adobe
  • Educational videos and tutorials must be more simpler and more understandable language with subtitles
  • There should be the ability to select graphic diagrams with different shapes and graphs
  • The basic features of the Essential Paln can be increased with the current price so that startup companies can better use the features of this platform.
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Tableau
  • Tableau Server has had some issue handling some of our larger data sets. Our extract refreshes fail intermittently with no obvious error that we can fix
  • Tableau Server has been hard to work with before they launched their new Rest API, which is also a little tricky to work with
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Likelihood to Renew
Adobe
No answers on this topic
Tableau
It simply is used all the time by more and more people. Migrating to something else would involve lots of work and lots of training. The renewal fee being fair, it simply isn't worth migrating to a different tool for now.
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Usability
Adobe
In addition to its features, it has made the Magento Commerce platform much better, more functional, and smarter, and through Magento BI dashboard they know very well what reports have been sent and all our business tools are summarized in one business platform. The ability to share report results is very popular and useful, and you can share content with anyone anywhere in the world.
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Tableau
Tableau Server is unbeatable at creating easy to use, interactive dashboards for busy executives. The software also saves time for the busy analyst that is tired of always using Excel. Tableau Server is a head and shoulders improvement over Excel.
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Reliability and Availability
Adobe
No answers on this topic
Tableau
Our instance of Tableau Server was hosted on premises (I believe all instances are) so if there were any outages it was normally due to scheduled maintenance on our end. If the Tableau server ever went down, a quick restart solved most issues
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Performance
Adobe
No answers on this topic
Tableau
While there are definitely cases where a user can do things that will make a particular worksheet or dashboard run slowly, overall the performance is extremely fast. The user experience of exploratory analysis particularly shines, there's nothing out there with the polish of Tableau.
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Support Rating
Adobe
The very strong and knowledgeable support team and great help forums and documents, any questions and cases will be answered immediately or checked through tickets and resolved quickly. It is also possible to send comments and changes. Or our team , fast response and after-sales cooperation of the service company is always more than the product itself and its quality, and we want the service and support to support our interests.
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Tableau
We have consistently had highly satisfactory results every time we've reached out for help. Our contractor, used for Tableau server maintenance and dashboard development is very technically skilled. When he hits a roadblock on how to do something with Tableau, the support staff have provided timely and useful guidance. He frequently compares it to Cognos and says that while Cognos has capabilities Tableau doesn't, the bottom line value for us is a no-brainer
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In-Person Training
Adobe
No answers on this topic
Tableau
In our case, they hired a private third party consultant to train our dept. It was extremely boring and felt like it dragged on. Everything I learned was self taught so I was not really paying attention. But I do think that you can easily spend a week on the tool and go over every nook and cranny. We only had the consultant in for a day or two.
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Online Training
Adobe
No answers on this topic
Tableau
The Tableau website is full of videos that you can follow at your own pace. As a very small company with a Tableau install, access to these free resources was incredibly useful to allowing me to implement Tableau to its potential in a reasonable and proportionate manner.
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Implementation Rating
Adobe
No answers on this topic
Tableau
Implementation was over the phone with the vendor, and did not go particularly well. Again, think this was our fault as our integration and IT oversight was poor, and we made errors. Would they have happened had a vendor been onsite? Not sure, probably not, but we probably wouldn't have paid for that either
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Alternatives Considered
Adobe
The advantage of Magento BI is easier compatibility and adaptation with Adobe platforms and easier installation, configuration and customization with Mojto Store Builder and its various caskets, and I am very satisfied with it now and in every way I think it is a very good platform for integration in reporting.
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Tableau
Today, if my shop is largely Microsoft-centric, I would be hard pressed to choose a product other than Power BI. Tableau was the visualization leader for years, but Microsoft has caught up with them in many areas, and surpassed them in some. Its ability to source, transform, and model data is superior to Tableau. Tableau still has the lead in some visualizations, but Power BI's rise is evidenced by its ever-increasing position in the leadership section of the Gartner Magic Quadrant.
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Return on Investment
Adobe
  • Very comprehensive and complete reports that give us a lot of information about the customer
  • Easy integration and features of pulling data directly from our recorded customer database
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Tableau
  • Tableau does take dedicated FTE to create and analyze the data. It's too complex (and powerful) a product not to have someone dedicated to developing with it.
  • There are some significant setup for the server product.
  • Once sever setup is complete, it's largely "fire and forget" until an update is necessary. The server update process is cumbersome.
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ScreenShots

Tableau Server Screenshots

Screenshot of Tableau Server interface and administration view 1.Screenshot of Tableau Server interface and administration view 2.Screenshot of Tableau Server permissions view.Screenshot of Tableau Services Manager (TSM) view 1.Screenshot of Tableau Services Manager (TSM) view 2.