What users are saying about
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120 Ratings
8 Ratings
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Score 7.9 out of 100

ThoughtSpot

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120 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

Magento BI (formerly RJMetrics)

If you have multiple sources of data that you need to compile into one to cross report, this is a good tool to do that. The connections of those data sources definitely need an expert, so keep that in mind. Also keep in mind, that if you are starting from square 0 on database queries and reporting, there will be a learning curve. I think once you have the base knowledge though, RJ Metrics is relatively intuitive, has a nice UI, and most importantly, allows us to build the reports that we need with confidence that the information included in the reports is up to date and correct.
Kristen Edgerton | TrustRadius Reviewer

ThoughtSpot

The most impressive part about ThoughtSpot is the people. Every ThoughtSpot employee that we have encountered has been incredibly helpful and genuine in their desire to help us make the most of the application. They weren't just there to sell us a product and then leave us to our own devices. They truly want to make sure that we are successful in our implementation and that we are getting the most out of the application. Their implementation process is super clean and they maximized the time with our engineers to ensure that our infrastructure was best suited for the appliance. And while they would prefer to work in the cloud, they understood our desire to be on-prem and knew exactly how to work with hour specific architectural structure. They trained our team so well in how the appliance works that we were able to handle the next implementation with little support from the ThoughtSpot engineers. Yet, they always made themselves available to us when we got stuck on something.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

BI Standard Reporting

Magento BI (formerly RJMetrics)
9.7
ThoughtSpot
6.7
Pixel Perfect reports
Magento BI (formerly RJMetrics)
9.0
ThoughtSpot
6.1
Customizable dashboards
Magento BI (formerly RJMetrics)
10.0
ThoughtSpot
7.4
Report Formatting Templates
Magento BI (formerly RJMetrics)
10.0
ThoughtSpot
6.7

Ad-hoc Reporting

Magento BI (formerly RJMetrics)
8.3
ThoughtSpot
7.7
Drill-down analysis
Magento BI (formerly RJMetrics)
7.0
ThoughtSpot
8.7
Formatting capabilities
Magento BI (formerly RJMetrics)
8.0
ThoughtSpot
6.9
Report sharing and collaboration
Magento BI (formerly RJMetrics)
10.0
ThoughtSpot
8.1
Integration with R or other statistical packages
Magento BI (formerly RJMetrics)
ThoughtSpot
7.1

Data Discovery and Visualization

Magento BI (formerly RJMetrics)
8.0
ThoughtSpot
7.6
Pre-built visualization formats (heatmaps, scatter plots etc.)
Magento BI (formerly RJMetrics)
8.0
ThoughtSpot
8.0
Location Analytics / Geographic Visualization
Magento BI (formerly RJMetrics)
ThoughtSpot
7.7
Predictive Analytics
Magento BI (formerly RJMetrics)
ThoughtSpot
7.2

Access Control and Security

Magento BI (formerly RJMetrics)
10.0
ThoughtSpot
8.3
Multi-User Support (named login)
Magento BI (formerly RJMetrics)
10.0
ThoughtSpot
8.6
Role-Based Security Model
Magento BI (formerly RJMetrics)
10.0
ThoughtSpot
8.2
Multiple Access Permission Levels (Create, Read, Delete)
Magento BI (formerly RJMetrics)
10.0
ThoughtSpot
7.7
Single Sign-On (SSO)
Magento BI (formerly RJMetrics)
ThoughtSpot
8.6

Report Output and Scheduling

Magento BI (formerly RJMetrics)
ThoughtSpot
7.8
Publish to Web
Magento BI (formerly RJMetrics)
ThoughtSpot
8.2
Publish to PDF
Magento BI (formerly RJMetrics)
ThoughtSpot
7.5
Report Versioning
Magento BI (formerly RJMetrics)
ThoughtSpot
7.4
Report Delivery Scheduling
Magento BI (formerly RJMetrics)
ThoughtSpot
7.6
Delivery to Remote Servers
Magento BI (formerly RJMetrics)
ThoughtSpot
8.2

Mobile Capabilities

Magento BI (formerly RJMetrics)
ThoughtSpot
7.3
Responsive Design for Web Access
Magento BI (formerly RJMetrics)
ThoughtSpot
7.5
Dedicated iOS Application
Magento BI (formerly RJMetrics)
ThoughtSpot
7.4
Dedicated Android Application
Magento BI (formerly RJMetrics)
ThoughtSpot
7.5
Dashboard / Report / Visualization Interactivity on Mobile
Magento BI (formerly RJMetrics)
ThoughtSpot
6.9

Application Program Interfaces (APIs) / Embedding

Magento BI (formerly RJMetrics)
ThoughtSpot
7.7
REST API
Magento BI (formerly RJMetrics)
ThoughtSpot
7.7
Javascript API
Magento BI (formerly RJMetrics)
ThoughtSpot
8.2
iFrames
Magento BI (formerly RJMetrics)
ThoughtSpot
7.9
Java API
Magento BI (formerly RJMetrics)
ThoughtSpot
6.8
Themeable User Interface (UI)
Magento BI (formerly RJMetrics)
ThoughtSpot
8.2
Customizable Platform (Open Source)
Magento BI (formerly RJMetrics)
ThoughtSpot
7.4

Pros

Magento BI (formerly RJMetrics)

  • It is relatively easy to manipulate the time period in which you want to see your report. This is important for our business because we are constantly analyzing sales month over month, quarter over quarter, and year over year. RJ makes it easy to toggle between these time ranges on the same report.
  • The visualizers available for reports are what you would expect out of a product like this. You have the ability to view your results in tables and a multitude of charts.
  • The ability to customize dashboards and rearrange reports quickly is great and intuitive!
Kristen Edgerton | TrustRadius Reviewer

ThoughtSpot

  • ThoughtSpot is very intuitive for the end user. No particular technical skills are required to start using the tool, just you need to know your data in order to search for meaningful statistical results.
  • With ThoughtSpot you are getting real-time data, which is particularly helpful when you need to make timely decisions for resolving data exceptions/issues.
  • ThoughtSpot has really cool features that help you actually get more proficient to use the tool full capacity, i.e. replay feature which shows steps by steps how to construct your question, especially helpful for more complex searches; your data can be transformed into a chart and even presentation slides; the tool is intuitive enough to learn your search pattern and even to present suggestion scenarios related to your historical searches; and so much more!
Anonymous | TrustRadius Reviewer

Cons

Magento BI (formerly RJMetrics)

  • I don't have any database or SQL training, so it took me a little longer than desired to get started up and comfortable with RJ. I wasn't present when we on-boarded with RJ though, which could have been part of the problem, but you definitely need a very basic level of query language and formula writing knowledge to hit the ground running and use this tool to its full capability.
  • RJ gives you the ability to set email updates on whichever reports you choose. I wish that these reports were a little more customizable to give only the pertinent information from a large report to the parties who need it. IE, customize the view for marketing vs. design but all based on the same report.
  • It would be helpful to get an email from RJ with tips and tricks (short videos or blogs) to be able to continue to learn more about this tool.
Kristen Edgerton | TrustRadius Reviewer

ThoughtSpot

  • ThoughtSpot can do a better job of providing prescriptive analytics.
  • Live connection for other databases is a much needed feature.
  • Pinboard canvas should allow for custom size rather than sticking to 5 pre-defined sizes.
  • More features needed in pinboard level filters.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Magento BI (formerly RJMetrics)

No score
No answers yet
No answers on this topic

ThoughtSpot

ThoughtSpot 8.0
Based on 2 answers
We have had success with the initial use cases and there are more use cases that can receive return on investment. I don't give it a 10 because other products like Tableau are building functionality that may start to compete in the coming years.
Anonymous | TrustRadius Reviewer

Usability

Magento BI (formerly RJMetrics)

No score
No answers yet
No answers on this topic

ThoughtSpot

ThoughtSpot 8.4
Based on 35 answers
The UI is very clean, easy to use and navigate. The performance is very good, quick. Performance for us has not been a concern since we deployed the product initially, nor have we had to initiate any performance-related (hardware) upgrades. That is a key contributor to the usability of this product. Our ability to link it with our application seamlessly is also a plus.
Anonymous | TrustRadius Reviewer

Implementation Rating

Magento BI (formerly RJMetrics)

No score
No answers yet
No answers on this topic

ThoughtSpot

ThoughtSpot 7.0
Based on 2 answers
Understand use case and model and design accordingly
Surya Ravi | TrustRadius Reviewer

Alternatives Considered

Magento BI (formerly RJMetrics)

No answers on this topic

ThoughtSpot

ThoughtSpot is just as good at creating the initial graphic for the end user, it might even be better because the user really does not need much technical knowledge in order to create a basic graphic. Currently, ThoughtSpot cannot yet compete with the other tools when it comes to designing a fully interactive dashboard or with customization of graphics.
Josh Schmitz | TrustRadius Reviewer

Return on Investment

Magento BI (formerly RJMetrics)

No answers on this topic

ThoughtSpot

  • Through Thoughtspot's self-service nature, pushing analytics to the lowest level has an obvious positive impact on our corporate digitization objective.
  • Through automated data updating processes, we can deploy some IT capacity to other areas and still support the demanding Thoughtspot user base.
Anonymous | TrustRadius Reviewer

Screenshots

Magento BI (formerly RJMetrics)

Pricing Details

Magento BI (formerly RJMetrics)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

ThoughtSpot

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Rating Summary

Likelihood to Recommend

Magento BI (formerly RJMetrics)
8.0
ThoughtSpot
8.6

Likelihood to Renew

Magento BI (formerly RJMetrics)
ThoughtSpot
8.0

Usability

Magento BI (formerly RJMetrics)
ThoughtSpot
8.4

Support Rating

Magento BI (formerly RJMetrics)
ThoughtSpot
7.0

Implementation Rating

Magento BI (formerly RJMetrics)
ThoughtSpot
7.0

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