Likelihood to Recommend A company or organization that is in contact with the customer and wants to examine customer behavior in the purchase and selection of products and services should use this platform. It does not matter how many advertising tools and referral links or social media campaigns you use to attract customers. In any case,
Magento BI integrates all the information and DB as a single platform and provides you with the best reports.
Potential customers can be positioned according to location, city, country. Now we know exactly which product is most popular and where to put our advertising costs on which site or social network has the most audience. Read full review Well suited for my clients for a Macro view of business insights, credit risk, ESG insights, etc. However, I think ThoughtSpot needs to make exploring underlying data easier, adding a feature where you can click on charts and filters will help users and especially business users to easily understand the granularities as well.
Read full review Pros It is relatively easy to manipulate the time period in which you want to see your report. This is important for our business because we are constantly analyzing sales month over month, quarter over quarter, and year over year. RJ makes it easy to toggle between these time ranges on the same report. The visualizers available for reports are what you would expect out of a product like this. You have the ability to view your results in tables and a multitude of charts. The ability to customize dashboards and rearrange reports quickly is great and intuitive! Read full review Beautiful visualizations. The visuals are distinct, clean, and easy to discern from one another. Intelligent querying functionality. When looking to manipulate the data, the search function makes it easy to manipulate the features in the data, along with aggregating them in the way you'd like. Embedding! It has been a smooth process thus far for our product & technical teams to work with ThoughtSpot and bring it into our product. Read full review Cons Educational videos and tutorials must be more simpler and more understandable language with subtitles There should be the ability to select graphic diagrams with different shapes and graphs The basic features of the Essential Paln can be increased with the current price so that startup companies can better use the features of this platform. Read full review Ability to build a single dashboard tile containing the main value, a sparkline, and a percent change over time Easy way to build a user experience that allows for selecting different metrics to trend from a drop-down on a multi-axis graph Read full review Likelihood to Renew I give it just waiting because passport is brilliant and it has helped our organisation In advancing to the next stage in the age of AI. It has allowed or non-tech people to better service and clients in a cost-effective way. George port has allowed us to create new products for us and for our clients increasing our revenue streams and reducing clients churn
Read full review Usability In addition to its features, it has made the
Magento Commerce platform much better, more functional, and smarter, and through
Magento BI dashboard they know very well what reports have been sent and all our business tools are summarized in one business platform. The ability to share report results is very popular and useful, and you can share content with anyone anywhere in the world.
Read full review The tool is easy to use if you know what you are doing and looking for. I know as they work towards improvements and simple language it will become even easier, but as of now they are doing a great job but there is room for improvement.
Read full review Reliability and Availability it's available unless there is a server or system update etc. sometimes the timing of this is bad (for example during a month end close)
Read full review Performance It does what it is supposed to. Would be nice to have a bit more insights
Read full review Support Rating The very strong and knowledgeable support team and great help forums and documents, any questions and cases will be answered immediately or checked through tickets and resolved quickly. It is also possible to send comments and changes. Or our team , fast response and after-sales cooperation of the service company is always more than the product itself and its quality, and we want the service and support to support our interests.
Read full review I give it this meeting because the team is not only help able to help us in the current solutions but also amazing and taking feedback and feeding it back to their development team which includes more products and features into ThoughtSpot
Read full review In-Person Training inhouse in-person training. Took a bit to long to get the basics.
Read full review Online Training poor instructions
Read full review Implementation Rating Understand use case and model and design accordingly
Read full review Alternatives Considered The advantage of
Magento BI is easier compatibility and adaptation with Adobe platforms and easier installation, configuration and customization with Mojto Store Builder and its various caskets, and I am very satisfied with it now and in every way I think it is a very good platform for integration in reporting.
Read full review We also explored Tableau Ask Data. Tableau is our standard for BI in our organization. We want to use the smallest amount of tools in our company to have the best adaption. ThoughSpot will fill a few gaps that we have with our current set up and will also enhance out offering for our employees in the transition of being more data driven within in near future
Read full review Scalability Because it is very reliable, inside the situation, we need strong internet connection to access a lot of data but easily never had any downtime except during the upgrades
Read full review Return on Investment Very comprehensive and complete reports that give us a lot of information about the customer Easy integration and features of pulling data directly from our recorded customer database Read full review Positive ROI immediately seen for first POC. Saved an immense amount of time for a sole analyst on a team by enabling the end-users to ask their own questions instead of always turning to her, allowing her to focus on other priorities. Immediate answer to question on second POC that led to personnel changes. Read full review ScreenShots