What users are saying about
8 Ratings
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Score 7.9 out of 100
1 Ratings
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Score 7 out of 100

Likelihood to Recommend

Magento BI (formerly RJMetrics)

If you have multiple sources of data that you need to compile into one to cross report, this is a good tool to do that. The connections of those data sources definitely need an expert, so keep that in mind. Also keep in mind, that if you are starting from square 0 on database queries and reporting, there will be a learning curve. I think once you have the base knowledge though, RJ Metrics is relatively intuitive, has a nice UI, and most importantly, allows us to build the reports that we need with confidence that the information included in the reports is up to date and correct.
Kristen Edgerton | TrustRadius Reviewer

Visual KPI

I think for a robust, all-inclusive management system, it does a good job. However, by trying to be everything for everyone there is always issues with quality and the user experience. The recent changes have helped with a lot of these issues, but it is still very overwhelming to onboard new employees to the system.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

BI Standard Reporting

Magento BI (formerly RJMetrics)
9.7
Visual KPI
7.7
Pixel Perfect reports
Magento BI (formerly RJMetrics)
9.0
Visual KPI
8.0
Customizable dashboards
Magento BI (formerly RJMetrics)
10.0
Visual KPI
8.0
Report Formatting Templates
Magento BI (formerly RJMetrics)
10.0
Visual KPI
7.0

Ad-hoc Reporting

Magento BI (formerly RJMetrics)
8.3
Visual KPI
7.8
Drill-down analysis
Magento BI (formerly RJMetrics)
7.0
Visual KPI
8.0
Formatting capabilities
Magento BI (formerly RJMetrics)
8.0
Visual KPI
7.0
Report sharing and collaboration
Magento BI (formerly RJMetrics)
10.0
Visual KPI
9.0
Integration with R or other statistical packages
Magento BI (formerly RJMetrics)
Visual KPI
7.0

Data Discovery and Visualization

Magento BI (formerly RJMetrics)
8.0
Visual KPI
8.0
Pre-built visualization formats (heatmaps, scatter plots etc.)
Magento BI (formerly RJMetrics)
8.0
Visual KPI
8.0
Location Analytics / Geographic Visualization
Magento BI (formerly RJMetrics)
Visual KPI
8.0
Predictive Analytics
Magento BI (formerly RJMetrics)
Visual KPI
8.0

Access Control and Security

Magento BI (formerly RJMetrics)
10.0
Visual KPI
9.0
Multi-User Support (named login)
Magento BI (formerly RJMetrics)
10.0
Visual KPI
9.0
Role-Based Security Model
Magento BI (formerly RJMetrics)
10.0
Visual KPI
9.0
Multiple Access Permission Levels (Create, Read, Delete)
Magento BI (formerly RJMetrics)
10.0
Visual KPI
9.0
Single Sign-On (SSO)
Magento BI (formerly RJMetrics)
Visual KPI
9.0

Report Output and Scheduling

Magento BI (formerly RJMetrics)
Visual KPI
8.6
Publish to Web
Magento BI (formerly RJMetrics)
Visual KPI
9.0
Publish to PDF
Magento BI (formerly RJMetrics)
Visual KPI
9.0
Report Versioning
Magento BI (formerly RJMetrics)
Visual KPI
8.0
Report Delivery Scheduling
Magento BI (formerly RJMetrics)
Visual KPI
9.0
Delivery to Remote Servers
Magento BI (formerly RJMetrics)
Visual KPI
8.0

Mobile Capabilities

Magento BI (formerly RJMetrics)
Visual KPI
8.3
Responsive Design for Web Access
Magento BI (formerly RJMetrics)
Visual KPI
8.0
Dedicated iOS Application
Magento BI (formerly RJMetrics)
Visual KPI
9.0
Dashboard / Report / Visualization Interactivity on Mobile
Magento BI (formerly RJMetrics)
Visual KPI
8.0

Application Program Interfaces (APIs) / Embedding

Magento BI (formerly RJMetrics)
Visual KPI
8.0
Themeable User Interface (UI)
Magento BI (formerly RJMetrics)
Visual KPI
8.0

Pros

Magento BI (formerly RJMetrics)

  • It is relatively easy to manipulate the time period in which you want to see your report. This is important for our business because we are constantly analyzing sales month over month, quarter over quarter, and year over year. RJ makes it easy to toggle between these time ranges on the same report.
  • The visualizers available for reports are what you would expect out of a product like this. You have the ability to view your results in tables and a multitude of charts.
  • The ability to customize dashboards and rearrange reports quickly is great and intuitive!
Kristen Edgerton | TrustRadius Reviewer

Visual KPI

  • The latest user interface makes it easier to use.
  • The search function helps find projects quickly.
  • It covers a lot of areas of your business so there is intrinsic value to how robust it is.
Anonymous | TrustRadius Reviewer

Cons

Magento BI (formerly RJMetrics)

  • I don't have any database or SQL training, so it took me a little longer than desired to get started up and comfortable with RJ. I wasn't present when we on-boarded with RJ though, which could have been part of the problem, but you definitely need a very basic level of query language and formula writing knowledge to hit the ground running and use this tool to its full capability.
  • RJ gives you the ability to set email updates on whichever reports you choose. I wish that these reports were a little more customizable to give only the pertinent information from a large report to the parties who need it. IE, customize the view for marketing vs. design but all based on the same report.
  • It would be helpful to get an email from RJ with tips and tricks (short videos or blogs) to be able to continue to learn more about this tool.
Kristen Edgerton | TrustRadius Reviewer

Visual KPI

  • There is a lot of clunky extras that get in the way of task and project management.
  • It could use a better approval process that alerts supervisors outside of email.
  • It would be great if you could create your own shortcuts so it focuses on what you use the most.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Magento BI (formerly RJMetrics)

No answers on this topic

Visual KPI

Most of these products serve as the master source for managing data, but they all seem to have their own focus for what kind of data and metrics they monitor, visualize and analyze. I think Visual KPI holds its own against the competition because it serves so many purposes for so many departments at your organization.
Anonymous | TrustRadius Reviewer

Pricing Details

Magento BI (formerly RJMetrics)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Visual KPI

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Magento BI (formerly RJMetrics)
8.0
Visual KPI
7.0

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