165 Ratings
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Score 7.3 out of 100
1 Ratings
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Score 7 out of 100

Likelihood to Recommend

Magento Commerce, part of Adobe Commerce Cloud

Magento Commerce Cloud works great for us, an ecommerce company. Any other company (of decent size) should consider Magento. They offer many features right out of the box and allow a ton of customization as well as easy integration with third party vendors. I could imagine that if you were a smaller company, Magento would likely be overkill for your online store.
Anonymous | TrustRadius Reviewer

MyCommerce

DR doesn't work well with PayPal subscriptions, renewal rate is very low. So, if company is using a subscription model it should have another payment system as a backup
Stanislav Novak | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

Magento Commerce, part of Adobe Commerce Cloud
7.3
MyCommerce
Product catalog & listings
Magento Commerce, part of Adobe Commerce Cloud
7.5
MyCommerce
Product management
Magento Commerce, part of Adobe Commerce Cloud
7.8
MyCommerce
Bulk product upload
Magento Commerce, part of Adobe Commerce Cloud
7.2
MyCommerce
Branding
Magento Commerce, part of Adobe Commerce Cloud
6.3
MyCommerce
Mobile storefront
Magento Commerce, part of Adobe Commerce Cloud
7.7
MyCommerce
Product variations
Magento Commerce, part of Adobe Commerce Cloud
7.8
MyCommerce
Website integration
Magento Commerce, part of Adobe Commerce Cloud
6.9
MyCommerce
Visual customization
Magento Commerce, part of Adobe Commerce Cloud
7.6
MyCommerce
CMS
Magento Commerce, part of Adobe Commerce Cloud
7.2
MyCommerce

Online Shopping Cart

Magento Commerce, part of Adobe Commerce Cloud
5.9
MyCommerce
Abandoned cart recovery
Magento Commerce, part of Adobe Commerce Cloud
5.7
MyCommerce
Checkout user experience
Magento Commerce, part of Adobe Commerce Cloud
6.2
MyCommerce

Online Payment System

Magento Commerce, part of Adobe Commerce Cloud
6.9
MyCommerce
eCommerce security
Magento Commerce, part of Adobe Commerce Cloud
6.9
MyCommerce

eCommerce Marketing

Magento Commerce, part of Adobe Commerce Cloud
6.2
MyCommerce
Promotions & discounts
Magento Commerce, part of Adobe Commerce Cloud
5.9
MyCommerce
Personalized recommendations
Magento Commerce, part of Adobe Commerce Cloud
5.1
MyCommerce
SEO
Magento Commerce, part of Adobe Commerce Cloud
7.5
MyCommerce

eCommerce Business Management

Magento Commerce, part of Adobe Commerce Cloud
7.5
MyCommerce
Multi-site management
Magento Commerce, part of Adobe Commerce Cloud
8.2
MyCommerce
Order processing
Magento Commerce, part of Adobe Commerce Cloud
7.4
MyCommerce
Inventory management
Magento Commerce, part of Adobe Commerce Cloud
7.3
MyCommerce
Shipping
Magento Commerce, part of Adobe Commerce Cloud
6.9
MyCommerce
Custom functionality
Magento Commerce, part of Adobe Commerce Cloud
7.9
MyCommerce

Pros

Magento Commerce, part of Adobe Commerce Cloud

  • Highly flexible with open source code make expanding capabilities and customizing experiences virtually limitless
  • Huge community of developers and extensions to solve problems and provide support
  • Great set of out of the box features that provide a foundation for a best in class web experience
Jeff McRitchie | TrustRadius Reviewer

MyCommerce

  • Almost fully customized templates
  • Very simple subscription flow
  • Allows to generate license on the fly using callback to back-end server
  • Very good technical support
Stanislav Novak | TrustRadius Reviewer

Cons

Magento Commerce, part of Adobe Commerce Cloud

  • The Magento admin is not as user-friendly has other e-commerce platforms, and this is why I never recommend it for smaller ecommerce stores.
  • You absolutely need a skilled developer to customize and extend Magento. A skilled developer can make Magento amazing, but if you're looking for a DIY website option, Magento will frustrate you.
  • Magento takes a lot of server resources, so you will not be able to run on it a shared hosting account. You will need a dedicated server for it.
Anonymous | TrustRadius Reviewer

MyCommerce

  • Definitely need Web-based API to manage subscription including changes in renewal date
  • Add more languages (especially Arabic)
  • Redirect user to PayPal directly without entering to shopping cart
Stanislav Novak | TrustRadius Reviewer

Likelihood to Renew

Magento Commerce, part of Adobe Commerce Cloud

Magento Commerce, part of Adobe Commerce Cloud 9.8
Based on 8 answers
Magento is well-supported by a big development team at eBay, which not only addresses bug reports very quickly, but also is constantly working on improvements to the platform. The wealth of Magento third party modules ensures that the platform will be up to date with future changes to
Payment or ERP systems.
Security is always a concern and with the Zend framework as a foundation, Magento has had very few security-related patches since I have started to work with it
Christian Kern | TrustRadius Reviewer

MyCommerce

MyCommerce 7.0
Based on 1 answer
DR is good enough and it also depends what's the company goals. DR solves a lot of problems for company and it saves money in some cases.
Stanislav Novak | TrustRadius Reviewer

Usability

Magento Commerce, part of Adobe Commerce Cloud

Magento Commerce, part of Adobe Commerce Cloud 9.0
Based on 1 answer
Magento offers lots of templates and themes to customize the look and feel of the store, and even optimize it for mobile phones. The have an extensive library of forms and templates.
Anonymous | TrustRadius Reviewer

MyCommerce

No score
No answers yet
No answers on this topic

Support Rating

Magento Commerce, part of Adobe Commerce Cloud

Magento Commerce, part of Adobe Commerce Cloud 8.0
Based on 2 answers
The technical service was impeccable. They were on point and were very knowledgeable.
Anonymous | TrustRadius Reviewer

MyCommerce

No score
No answers yet
No answers on this topic

Online Training

Magento Commerce, part of Adobe Commerce Cloud

Magento Commerce, part of Adobe Commerce Cloud 8.0
Based on 2 answers
Great value for an flexible, open source platform.
Anonymous | TrustRadius Reviewer

MyCommerce

No score
No answers yet
No answers on this topic

Alternatives Considered

Magento Commerce, part of Adobe Commerce Cloud

I wasn't involved in the purchase of Magento but I have used Shopify and Woo Commerce in the past and they are, in my opinion, far easier to use. You can get started very quickly and set up your store without the need of a dedicated developer. If I were involved in the purchasing process (even if to just give an opinion), I would have not recommended going this route and would have preferred to manage it all in-house with our more limited resources and getting an easier-to-use platform instead
Steffany Winkelmann | TrustRadius Reviewer

MyCommerce

We are using Stripe as alternative solution for some categories of users and as a backup. Stripe has much more flexible API but less flexible template customization.
Stanislav Novak | TrustRadius Reviewer

Return on Investment

Magento Commerce, part of Adobe Commerce Cloud

  • Magento has provided our primary platform for our eCommerce Business over the last four years. It has its limitations, but have been reliable. We have no immediate plans to move off of Magento.
  • If and when we decide to launch the 4th domain and intend to produce a more personalized or customizable user-experience, we may search for a platform that supports a wider variety of visual and custom options "out of the box".
Zach Shelley | TrustRadius Reviewer

MyCommerce

  • Works well with credit card renewals
  • Strong fraud detection system (very important)
  • Doesn't work well with PayPal renewals
  • High enough fee
  • Overall DR is good in this area
Stanislav Novak | TrustRadius Reviewer

Pricing Details

Magento Commerce, part of Adobe Commerce Cloud

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

MyCommerce

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Magento Commerce, part of Adobe Commerce Cloud
7.6
MyCommerce
7.0

Likelihood to Renew

Magento Commerce, part of Adobe Commerce Cloud
9.8
MyCommerce
7.0

Usability

Magento Commerce, part of Adobe Commerce Cloud
9.0
MyCommerce

Reliability and Availability

Magento Commerce, part of Adobe Commerce Cloud
10.0
MyCommerce

Performance

Magento Commerce, part of Adobe Commerce Cloud
9.0
MyCommerce

Support Rating

Magento Commerce, part of Adobe Commerce Cloud
8.0
MyCommerce

Online Training

Magento Commerce, part of Adobe Commerce Cloud
8.0
MyCommerce

Implementation Rating

Magento Commerce, part of Adobe Commerce Cloud
8.0
MyCommerce

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