165 Ratings
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Score 7.3 out of 100
16 Ratings
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Score 6.5 out of 100

Likelihood to Recommend

Magento Commerce, part of Adobe Commerce Cloud

Magento Commerce Cloud works great for us, an ecommerce company. Any other company (of decent size) should consider Magento. They offer many features right out of the box and allow a ton of customization as well as easy integration with third party vendors. I could imagine that if you were a smaller company, Magento would likely be overkill for your online store.
Anonymous | TrustRadius Reviewer

Netsuite SuiteCommerce

For a larger multinational company, I would have a much lower rating. Especially with the ownership by Oracle it seems likely that the product will become more focused on smaller companies. For companies with less than a few hundred million of revenue or US only organisations, the ease of use and attractiveness of the interface will appeal to the finance community, and the manual effort will be more expected.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

Magento Commerce, part of Adobe Commerce Cloud
7.3
Netsuite SuiteCommerce
7.1
Product catalog & listings
Magento Commerce, part of Adobe Commerce Cloud
7.5
Netsuite SuiteCommerce
6.9
Product management
Magento Commerce, part of Adobe Commerce Cloud
7.8
Netsuite SuiteCommerce
7.9
Bulk product upload
Magento Commerce, part of Adobe Commerce Cloud
7.2
Netsuite SuiteCommerce
Branding
Magento Commerce, part of Adobe Commerce Cloud
6.3
Netsuite SuiteCommerce
Mobile storefront
Magento Commerce, part of Adobe Commerce Cloud
7.7
Netsuite SuiteCommerce
Product variations
Magento Commerce, part of Adobe Commerce Cloud
7.8
Netsuite SuiteCommerce
5.0
Website integration
Magento Commerce, part of Adobe Commerce Cloud
6.9
Netsuite SuiteCommerce
8.0
Visual customization
Magento Commerce, part of Adobe Commerce Cloud
7.6
Netsuite SuiteCommerce
7.9
CMS
Magento Commerce, part of Adobe Commerce Cloud
7.2
Netsuite SuiteCommerce

Online Shopping Cart

Magento Commerce, part of Adobe Commerce Cloud
5.9
Netsuite SuiteCommerce
9.0
Abandoned cart recovery
Magento Commerce, part of Adobe Commerce Cloud
5.7
Netsuite SuiteCommerce
Checkout user experience
Magento Commerce, part of Adobe Commerce Cloud
6.2
Netsuite SuiteCommerce
9.0

Online Payment System

Magento Commerce, part of Adobe Commerce Cloud
6.9
Netsuite SuiteCommerce
9.0
eCommerce security
Magento Commerce, part of Adobe Commerce Cloud
6.9
Netsuite SuiteCommerce
9.0

eCommerce Marketing

Magento Commerce, part of Adobe Commerce Cloud
6.2
Netsuite SuiteCommerce
Promotions & discounts
Magento Commerce, part of Adobe Commerce Cloud
5.9
Netsuite SuiteCommerce
Personalized recommendations
Magento Commerce, part of Adobe Commerce Cloud
5.1
Netsuite SuiteCommerce
SEO
Magento Commerce, part of Adobe Commerce Cloud
7.5
Netsuite SuiteCommerce

eCommerce Business Management

Magento Commerce, part of Adobe Commerce Cloud
7.5
Netsuite SuiteCommerce
9.7
Multi-site management
Magento Commerce, part of Adobe Commerce Cloud
8.2
Netsuite SuiteCommerce
Order processing
Magento Commerce, part of Adobe Commerce Cloud
7.4
Netsuite SuiteCommerce
10.0
Inventory management
Magento Commerce, part of Adobe Commerce Cloud
7.3
Netsuite SuiteCommerce
10.0
Shipping
Magento Commerce, part of Adobe Commerce Cloud
6.9
Netsuite SuiteCommerce
9.0
Custom functionality
Magento Commerce, part of Adobe Commerce Cloud
7.9
Netsuite SuiteCommerce

Pros

Magento Commerce, part of Adobe Commerce Cloud

  • Highly flexible with open source code make expanding capabilities and customizing experiences virtually limitless
  • Huge community of developers and extensions to solve problems and provide support
  • Great set of out of the box features that provide a foundation for a best in class web experience
Jeff McRitchie | TrustRadius Reviewer

Netsuite SuiteCommerce

  • Reporting, able to pull accurate detailed data.
  • Different departments are able to create searches to pull the data they need.
  • Teams are able to have different roles to see only the data they need.
Anonymous | TrustRadius Reviewer

Cons

Magento Commerce, part of Adobe Commerce Cloud

  • The Magento admin is not as user-friendly has other e-commerce platforms, and this is why I never recommend it for smaller ecommerce stores.
  • You absolutely need a skilled developer to customize and extend Magento. A skilled developer can make Magento amazing, but if you're looking for a DIY website option, Magento will frustrate you.
  • Magento takes a lot of server resources, so you will not be able to run on it a shared hosting account. You will need a dedicated server for it.
Anonymous | TrustRadius Reviewer

Netsuite SuiteCommerce

  • Customizing the invoices and purchase orders is very frustrating and not at all intuitive.
  • One set of books for multiple currencies can be made more simple.
  • Needs to expand accessibility to external input.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Magento Commerce, part of Adobe Commerce Cloud

Magento Commerce, part of Adobe Commerce Cloud 9.8
Based on 8 answers
Magento is well-supported by a big development team at eBay, which not only addresses bug reports very quickly, but also is constantly working on improvements to the platform. The wealth of Magento third party modules ensures that the platform will be up to date with future changes to
Payment or ERP systems.
Security is always a concern and with the Zend framework as a foundation, Magento has had very few security-related patches since I have started to work with it
Christian Kern | TrustRadius Reviewer

Netsuite SuiteCommerce

No score
No answers yet
No answers on this topic

Usability

Magento Commerce, part of Adobe Commerce Cloud

Magento Commerce, part of Adobe Commerce Cloud 9.0
Based on 1 answer
Magento offers lots of templates and themes to customize the look and feel of the store, and even optimize it for mobile phones. The have an extensive library of forms and templates.
Anonymous | TrustRadius Reviewer

Netsuite SuiteCommerce

No score
No answers yet
No answers on this topic

Support Rating

Magento Commerce, part of Adobe Commerce Cloud

Magento Commerce, part of Adobe Commerce Cloud 8.0
Based on 2 answers
The technical service was impeccable. They were on point and were very knowledgeable.
Anonymous | TrustRadius Reviewer

Netsuite SuiteCommerce

No score
No answers yet
No answers on this topic

Online Training

Magento Commerce, part of Adobe Commerce Cloud

Magento Commerce, part of Adobe Commerce Cloud 8.0
Based on 2 answers
Great value for an flexible, open source platform.
Anonymous | TrustRadius Reviewer

Netsuite SuiteCommerce

No score
No answers yet
No answers on this topic

Alternatives Considered

Magento Commerce, part of Adobe Commerce Cloud

I wasn't involved in the purchase of Magento but I have used Shopify and Woo Commerce in the past and they are, in my opinion, far easier to use. You can get started very quickly and set up your store without the need of a dedicated developer. If I were involved in the purchasing process (even if to just give an opinion), I would have not recommended going this route and would have preferred to manage it all in-house with our more limited resources and getting an easier-to-use platform instead
Steffany Winkelmann | TrustRadius Reviewer

Netsuite SuiteCommerce

The business had prior experience of SAP R/3 and NetSuite. The ease of use of NetSuite was a clear preference over the less intuitive and more rigid SAP
Anonymous | TrustRadius Reviewer

Return on Investment

Magento Commerce, part of Adobe Commerce Cloud

  • Magento has provided our primary platform for our eCommerce Business over the last four years. It has its limitations, but have been reliable. We have no immediate plans to move off of Magento.
  • If and when we decide to launch the 4th domain and intend to produce a more personalized or customizable user-experience, we may search for a platform that supports a wider variety of visual and custom options "out of the box".
Zach Shelley | TrustRadius Reviewer

Netsuite SuiteCommerce

  • Limit to creating new promotions website.
  • Deleting old or incorrect inventory can cause issues later on.
Anonymous | TrustRadius Reviewer

Pricing Details

Magento Commerce, part of Adobe Commerce Cloud

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Netsuite SuiteCommerce

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Magento Commerce, part of Adobe Commerce Cloud
7.6
Netsuite SuiteCommerce
6.0

Likelihood to Renew

Magento Commerce, part of Adobe Commerce Cloud
9.8
Netsuite SuiteCommerce

Usability

Magento Commerce, part of Adobe Commerce Cloud
9.0
Netsuite SuiteCommerce

Reliability and Availability

Magento Commerce, part of Adobe Commerce Cloud
10.0
Netsuite SuiteCommerce

Performance

Magento Commerce, part of Adobe Commerce Cloud
9.0
Netsuite SuiteCommerce

Support Rating

Magento Commerce, part of Adobe Commerce Cloud
8.0
Netsuite SuiteCommerce

Online Training

Magento Commerce, part of Adobe Commerce Cloud
8.0
Netsuite SuiteCommerce

Implementation Rating

Magento Commerce, part of Adobe Commerce Cloud
8.0
Netsuite SuiteCommerce

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