165 Ratings
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Score 7.3 out of 100
2 Ratings
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Score 7.3 out of 100

Likelihood to Recommend

Magento Commerce, part of Adobe Commerce Cloud

Magento Commerce Cloud works great for us, an ecommerce company. Any other company (of decent size) should consider Magento. They offer many features right out of the box and allow a ton of customization as well as easy integration with third party vendors. I could imagine that if you were a smaller company, Magento would likely be overkill for your online store.
Anonymous | TrustRadius Reviewer

Handshake B2B Commerce, from Shopify

Handshake is useful and handy when you have no options out of the box using SharePoint. Handshake is an easy choice and with a little help from a Handshake expert, you can achieve your business solution.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

Magento Commerce, part of Adobe Commerce Cloud
7.3
Handshake B2B Commerce, from Shopify
Product catalog & listings
Magento Commerce, part of Adobe Commerce Cloud
7.5
Handshake B2B Commerce, from Shopify
Product management
Magento Commerce, part of Adobe Commerce Cloud
7.8
Handshake B2B Commerce, from Shopify
Bulk product upload
Magento Commerce, part of Adobe Commerce Cloud
7.2
Handshake B2B Commerce, from Shopify
Branding
Magento Commerce, part of Adobe Commerce Cloud
6.3
Handshake B2B Commerce, from Shopify
Mobile storefront
Magento Commerce, part of Adobe Commerce Cloud
7.7
Handshake B2B Commerce, from Shopify
Product variations
Magento Commerce, part of Adobe Commerce Cloud
7.8
Handshake B2B Commerce, from Shopify
Website integration
Magento Commerce, part of Adobe Commerce Cloud
6.9
Handshake B2B Commerce, from Shopify
Visual customization
Magento Commerce, part of Adobe Commerce Cloud
7.6
Handshake B2B Commerce, from Shopify
CMS
Magento Commerce, part of Adobe Commerce Cloud
7.2
Handshake B2B Commerce, from Shopify

Online Shopping Cart

Magento Commerce, part of Adobe Commerce Cloud
5.9
Handshake B2B Commerce, from Shopify
Abandoned cart recovery
Magento Commerce, part of Adobe Commerce Cloud
5.7
Handshake B2B Commerce, from Shopify
Checkout user experience
Magento Commerce, part of Adobe Commerce Cloud
6.2
Handshake B2B Commerce, from Shopify

Online Payment System

Magento Commerce, part of Adobe Commerce Cloud
6.9
Handshake B2B Commerce, from Shopify
eCommerce security
Magento Commerce, part of Adobe Commerce Cloud
6.9
Handshake B2B Commerce, from Shopify

eCommerce Marketing

Magento Commerce, part of Adobe Commerce Cloud
6.2
Handshake B2B Commerce, from Shopify
Promotions & discounts
Magento Commerce, part of Adobe Commerce Cloud
5.9
Handshake B2B Commerce, from Shopify
Personalized recommendations
Magento Commerce, part of Adobe Commerce Cloud
5.1
Handshake B2B Commerce, from Shopify
SEO
Magento Commerce, part of Adobe Commerce Cloud
7.5
Handshake B2B Commerce, from Shopify

eCommerce Business Management

Magento Commerce, part of Adobe Commerce Cloud
7.5
Handshake B2B Commerce, from Shopify
Multi-site management
Magento Commerce, part of Adobe Commerce Cloud
8.2
Handshake B2B Commerce, from Shopify
Order processing
Magento Commerce, part of Adobe Commerce Cloud
7.4
Handshake B2B Commerce, from Shopify
Inventory management
Magento Commerce, part of Adobe Commerce Cloud
7.3
Handshake B2B Commerce, from Shopify
Shipping
Magento Commerce, part of Adobe Commerce Cloud
6.9
Handshake B2B Commerce, from Shopify
Custom functionality
Magento Commerce, part of Adobe Commerce Cloud
7.9
Handshake B2B Commerce, from Shopify

Pros

Magento Commerce, part of Adobe Commerce Cloud

  • Highly flexible with open source code make expanding capabilities and customizing experiences virtually limitless
  • Huge community of developers and extensions to solve problems and provide support
  • Great set of out of the box features that provide a foundation for a best in class web experience
Jeff McRitchie | TrustRadius Reviewer

Handshake B2B Commerce, from Shopify

  • Querying SQL database on-premises in SharePoint online is the biggest benefit of using Handshake.
  • Displaying file site document repository folder structure on SharePoint online using Handshake.
Anonymous | TrustRadius Reviewer

Cons

Magento Commerce, part of Adobe Commerce Cloud

  • The Magento admin is not as user-friendly has other e-commerce platforms, and this is why I never recommend it for smaller ecommerce stores.
  • You absolutely need a skilled developer to customize and extend Magento. A skilled developer can make Magento amazing, but if you're looking for a DIY website option, Magento will frustrate you.
  • Magento takes a lot of server resources, so you will not be able to run on it a shared hosting account. You will need a dedicated server for it.
Anonymous | TrustRadius Reviewer

Handshake B2B Commerce, from Shopify

  • Improve the performance on load page for all Handshake skins.
  • Need an easier way to understand creating and debugging Handshake skins.
  • They should improve on customer support.
  • Their Jump Start for Intranet portal should be more user friendly and easier to implement in reality, not just in theory.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Magento Commerce, part of Adobe Commerce Cloud

Magento Commerce, part of Adobe Commerce Cloud 9.8
Based on 8 answers
Magento is well-supported by a big development team at eBay, which not only addresses bug reports very quickly, but also is constantly working on improvements to the platform. The wealth of Magento third party modules ensures that the platform will be up to date with future changes to
Payment or ERP systems.
Security is always a concern and with the Zend framework as a foundation, Magento has had very few security-related patches since I have started to work with it
Christian Kern | TrustRadius Reviewer

Handshake B2B Commerce, from Shopify

No score
No answers yet
No answers on this topic

Usability

Magento Commerce, part of Adobe Commerce Cloud

Magento Commerce, part of Adobe Commerce Cloud 9.0
Based on 1 answer
Magento offers lots of templates and themes to customize the look and feel of the store, and even optimize it for mobile phones. The have an extensive library of forms and templates.
Anonymous | TrustRadius Reviewer

Handshake B2B Commerce, from Shopify

No score
No answers yet
No answers on this topic

Support Rating

Magento Commerce, part of Adobe Commerce Cloud

Magento Commerce, part of Adobe Commerce Cloud 8.0
Based on 2 answers
The technical service was impeccable. They were on point and were very knowledgeable.
Anonymous | TrustRadius Reviewer

Handshake B2B Commerce, from Shopify

No score
No answers yet
No answers on this topic

Online Training

Magento Commerce, part of Adobe Commerce Cloud

Magento Commerce, part of Adobe Commerce Cloud 8.0
Based on 2 answers
Great value for an flexible, open source platform.
Anonymous | TrustRadius Reviewer

Handshake B2B Commerce, from Shopify

No score
No answers yet
No answers on this topic

Alternatives Considered

Magento Commerce, part of Adobe Commerce Cloud

I wasn't involved in the purchase of Magento but I have used Shopify and Woo Commerce in the past and they are, in my opinion, far easier to use. You can get started very quickly and set up your store without the need of a dedicated developer. If I were involved in the purchasing process (even if to just give an opinion), I would have not recommended going this route and would have preferred to manage it all in-house with our more limited resources and getting an easier-to-use platform instead
Steffany Winkelmann | TrustRadius Reviewer

Handshake B2B Commerce, from Shopify

I have used Layer2Soutions & See Unity. These were not 100% satisfactory in terms of what we were looking for and they were also expensive.
Anonymous | TrustRadius Reviewer

Return on Investment

Magento Commerce, part of Adobe Commerce Cloud

  • Magento has provided our primary platform for our eCommerce Business over the last four years. It has its limitations, but have been reliable. We have no immediate plans to move off of Magento.
  • If and when we decide to launch the 4th domain and intend to produce a more personalized or customizable user-experience, we may search for a platform that supports a wider variety of visual and custom options "out of the box".
Zach Shelley | TrustRadius Reviewer

Handshake B2B Commerce, from Shopify

  • We were able to quickly put out a portal using Handshake on SharePoint online when our firm was merging with another firm.
Anonymous | TrustRadius Reviewer

Pricing Details

Magento Commerce, part of Adobe Commerce Cloud

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Handshake B2B Commerce, from Shopify

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Magento Commerce, part of Adobe Commerce Cloud
7.6
Handshake B2B Commerce, from Shopify
7.0

Likelihood to Renew

Magento Commerce, part of Adobe Commerce Cloud
9.8
Handshake B2B Commerce, from Shopify

Usability

Magento Commerce, part of Adobe Commerce Cloud
9.0
Handshake B2B Commerce, from Shopify

Reliability and Availability

Magento Commerce, part of Adobe Commerce Cloud
10.0
Handshake B2B Commerce, from Shopify

Performance

Magento Commerce, part of Adobe Commerce Cloud
9.0
Handshake B2B Commerce, from Shopify

Support Rating

Magento Commerce, part of Adobe Commerce Cloud
8.0
Handshake B2B Commerce, from Shopify

Online Training

Magento Commerce, part of Adobe Commerce Cloud
8.0
Handshake B2B Commerce, from Shopify

Implementation Rating

Magento Commerce, part of Adobe Commerce Cloud
8.0
Handshake B2B Commerce, from Shopify

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