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Top Rated
213 Ratings
165 Ratings
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Score 7.3 out of 100

Wix

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Top Rated
213 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.3 out of 100

Likelihood to Recommend

Magento Commerce, part of Adobe Commerce Cloud

Magento Commerce Cloud works great for us, an ecommerce company. Any other company (of decent size) should consider Magento. They offer many features right out of the box and allow a ton of customization as well as easy integration with third party vendors. I could imagine that if you were a smaller company, Magento would likely be overkill for your online store.
Anonymous | TrustRadius Reviewer

Wix

I would recommend Wix 100%, due to the fact that the marketing strategy that it gives to the customer makes you want to register for such a great site. It also has a great user experience, without putting difficulties on the site creation process. Wix really knows what the user wants.
Horacio Carcamo | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

Magento Commerce, part of Adobe Commerce Cloud
7.3
Wix
Product catalog & listings
Magento Commerce, part of Adobe Commerce Cloud
7.5
Wix
Product management
Magento Commerce, part of Adobe Commerce Cloud
7.8
Wix
Bulk product upload
Magento Commerce, part of Adobe Commerce Cloud
7.2
Wix
Branding
Magento Commerce, part of Adobe Commerce Cloud
6.3
Wix
Mobile storefront
Magento Commerce, part of Adobe Commerce Cloud
7.7
Wix
Product variations
Magento Commerce, part of Adobe Commerce Cloud
7.8
Wix
Website integration
Magento Commerce, part of Adobe Commerce Cloud
6.9
Wix
Visual customization
Magento Commerce, part of Adobe Commerce Cloud
7.6
Wix
CMS
Magento Commerce, part of Adobe Commerce Cloud
7.2
Wix

Online Shopping Cart

Magento Commerce, part of Adobe Commerce Cloud
5.9
Wix
Abandoned cart recovery
Magento Commerce, part of Adobe Commerce Cloud
5.7
Wix
Checkout user experience
Magento Commerce, part of Adobe Commerce Cloud
6.2
Wix

Online Payment System

Magento Commerce, part of Adobe Commerce Cloud
6.9
Wix
eCommerce security
Magento Commerce, part of Adobe Commerce Cloud
6.9
Wix

eCommerce Marketing

Magento Commerce, part of Adobe Commerce Cloud
6.2
Wix
Promotions & discounts
Magento Commerce, part of Adobe Commerce Cloud
5.9
Wix
Personalized recommendations
Magento Commerce, part of Adobe Commerce Cloud
5.1
Wix
SEO
Magento Commerce, part of Adobe Commerce Cloud
7.5
Wix

eCommerce Business Management

Magento Commerce, part of Adobe Commerce Cloud
7.5
Wix
Multi-site management
Magento Commerce, part of Adobe Commerce Cloud
8.2
Wix
Order processing
Magento Commerce, part of Adobe Commerce Cloud
7.4
Wix
Inventory management
Magento Commerce, part of Adobe Commerce Cloud
7.3
Wix
Shipping
Magento Commerce, part of Adobe Commerce Cloud
6.9
Wix
Custom functionality
Magento Commerce, part of Adobe Commerce Cloud
7.9
Wix

Security

Magento Commerce, part of Adobe Commerce Cloud
Wix
8.3
Role-based user permissions
Magento Commerce, part of Adobe Commerce Cloud
Wix
8.3

Platform & Infrastructure

Magento Commerce, part of Adobe Commerce Cloud
Wix
8.4
API
Magento Commerce, part of Adobe Commerce Cloud
Wix
8.2
Internationalization / multi-language
Magento Commerce, part of Adobe Commerce Cloud
Wix
8.5

Web Content Creation

Magento Commerce, part of Adobe Commerce Cloud
Wix
8.3
WYSIWYG editor
Magento Commerce, part of Adobe Commerce Cloud
Wix
8.8
Code quality / cleanliness
Magento Commerce, part of Adobe Commerce Cloud
Wix
7.9
Admin section
Magento Commerce, part of Adobe Commerce Cloud
Wix
8.4
Page templates
Magento Commerce, part of Adobe Commerce Cloud
Wix
8.5
Library of website themes
Magento Commerce, part of Adobe Commerce Cloud
Wix
8.3
Mobile optimization / responsive design
Magento Commerce, part of Adobe Commerce Cloud
Wix
8.3
Publishing workflow
Magento Commerce, part of Adobe Commerce Cloud
Wix
8.5
Form generator
Magento Commerce, part of Adobe Commerce Cloud
Wix
7.8

Web Content Management

Magento Commerce, part of Adobe Commerce Cloud
Wix
7.6
Content taxonomy
Magento Commerce, part of Adobe Commerce Cloud
Wix
8.1
SEO support
Magento Commerce, part of Adobe Commerce Cloud
Wix
7.1
Bulk management
Magento Commerce, part of Adobe Commerce Cloud
Wix
7.0
Availability / breadth of extensions
Magento Commerce, part of Adobe Commerce Cloud
Wix
7.8
Community / comment management
Magento Commerce, part of Adobe Commerce Cloud
Wix
8.1

Pros

Magento Commerce, part of Adobe Commerce Cloud

  • Highly flexible with open source code make expanding capabilities and customizing experiences virtually limitless
  • Huge community of developers and extensions to solve problems and provide support
  • Great set of out of the box features that provide a foundation for a best in class web experience
Jeff McRitchie | TrustRadius Reviewer

Wix

  • The most important strength of Wix is its simplicity and intuitive interface. Wix is, by far, the best web CMS that I've ever used because it's easier to navigate and understand than other CMS platforms. Once you start building your site, there are pop-ups explaining what to do next until your entire site is filled with content. Because it's so easy to get started, I've completed websites on the same day that I started them, which makes marketing managers and directors extremely surprised and excited.
  • Wix's design and theme options are the best I've seen. When using other CMS platforms, I've had a difficult time finding themes that fit the way that I want to organize the content on my website. I felt restricted because the themes were not editable. Wix, however, allows users to edit themes as much as they want. The platform will also take the information that you've already plugged into the site and find a theme that works, choose the best fonts, and even implement color schemes. Wix really gives you control over the way your site is organized but also provides a "hands-off" route for people who don't want to be too heavily involved in the design process. There are options for any and all levels of experience and involvement.
  • Wix has an option to add a contributor to a website, which I also have not seen on any other CMS platforms. In most cases, CMS users would need to create several logins to get their colleagues or partners to edit the site. But with Wix, I can have my own account with both personal and professional sites - and invite colleagues to edit a specific website without seeing anything else. It's similar to having a Google Drive of websites. I can see all of my Wix websites, but colleagues can only see or edit the websites that I invite them to.
Brittney Collier | TrustRadius Reviewer

Cons

Magento Commerce, part of Adobe Commerce Cloud

  • The Magento admin is not as user-friendly has other e-commerce platforms, and this is why I never recommend it for smaller ecommerce stores.
  • You absolutely need a skilled developer to customize and extend Magento. A skilled developer can make Magento amazing, but if you're looking for a DIY website option, Magento will frustrate you.
  • Magento takes a lot of server resources, so you will not be able to run on it a shared hosting account. You will need a dedicated server for it.
Anonymous | TrustRadius Reviewer

Wix

  • Some of the features do not work consistently or they are not able to be seen at all times.
  • There are frequent bugs.
  • SEO optimization can be improved.
  • They removed some features that I cannot get back.
  • Form builder applications and plug ins can be slow to set up and slow to load.
  • Cannot customize certain features.
  • Handling the footer section can provide issues.
  • Event application / plug in has basic features but mostly not useful.
  • Paid plug ins don't work well or fast enough.
  • Paypal buttons take a long time to load.
  • Repeater boxes don't work well.
  • It doesn't allow you to copy and paste a section from one website design to another website design, which is an important function for saving time when managing multiple business websites.
Marian Lee | TrustRadius Reviewer

Likelihood to Renew

Magento Commerce, part of Adobe Commerce Cloud

Magento Commerce, part of Adobe Commerce Cloud 9.8
Based on 8 answers
Magento is well-supported by a big development team at eBay, which not only addresses bug reports very quickly, but also is constantly working on improvements to the platform. The wealth of Magento third party modules ensures that the platform will be up to date with future changes to
Payment or ERP systems.
Security is always a concern and with the Zend framework as a foundation, Magento has had very few security-related patches since I have started to work with it
Christian Kern | TrustRadius Reviewer

Wix

Wix 10.0
Based on 3 answers
We will definitely renew Wix. The ability to completely control our website has been invaluable to us. We will maintain this service as long as we are an incorporated organization, we've tried several other software options and this has been the best solution by far for all of our needs.
Kalyn Hoffman | TrustRadius Reviewer

Usability

Magento Commerce, part of Adobe Commerce Cloud

Magento Commerce, part of Adobe Commerce Cloud 9.0
Based on 1 answer
Magento offers lots of templates and themes to customize the look and feel of the store, and even optimize it for mobile phones. The have an extensive library of forms and templates.
Anonymous | TrustRadius Reviewer

Wix

Wix 8.7
Based on 6 answers
Great customization, but a pain to backtrack. They recently added the ability to set fonts etc as headings, title, body etc, but if you did not begin your build with these presets you are screwed if you ever try to change font/ colors/layout etc.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Magento Commerce, part of Adobe Commerce Cloud

Magento Commerce, part of Adobe Commerce Cloud 10.0
Based on 4 answers
No answer on this topic is available.

Wix

Wix 9.0
Based on 2 answers
Premium users can use any feature for a great website. There is no limit, so the availability that Wix offers is vast.
Horacio Carcamo | TrustRadius Reviewer

Performance

Magento Commerce, part of Adobe Commerce Cloud

Magento Commerce, part of Adobe Commerce Cloud 9.0
Based on 2 answers
No answer on this topic is available.

Wix

Wix 9.0
Based on 2 answers
Not complex at all. It teaches you how to use their platform in a dynamic way. Each tutorial offers an explanation that can be reviewed later on. The connection speed of a web page has been smooth so far, with no major problems regarding this subject. Overall, Wix can manage 10+ pages with great connection speed.
Horacio Carcamo | TrustRadius Reviewer

Support Rating

Magento Commerce, part of Adobe Commerce Cloud

Magento Commerce, part of Adobe Commerce Cloud 8.0
Based on 2 answers
The technical service was impeccable. They were on point and were very knowledgeable.
Anonymous | TrustRadius Reviewer

Wix

No score
No answers yet
No answers on this topic

Online Training

Magento Commerce, part of Adobe Commerce Cloud

Magento Commerce, part of Adobe Commerce Cloud 8.0
Based on 2 answers
Great value for an flexible, open source platform.
Anonymous | TrustRadius Reviewer

Wix

No score
No answers yet
No answers on this topic

Alternatives Considered

Magento Commerce, part of Adobe Commerce Cloud

I wasn't involved in the purchase of Magento but I have used Shopify and Woo Commerce in the past and they are, in my opinion, far easier to use. You can get started very quickly and set up your store without the need of a dedicated developer. If I were involved in the purchasing process (even if to just give an opinion), I would have not recommended going this route and would have preferred to manage it all in-house with our more limited resources and getting an easier-to-use platform instead
Steffany Winkelmann | TrustRadius Reviewer

Wix

Wix just has a better repertoire of templates, default design formats for displaying images and video, and a wider control over what I can tweak to make the site truly my own. I love Wix’s simple to grasp user interface and speed with which it works to upload my images. It also contains just more options in templates and plug-ins in my opinion.
Anonymous | TrustRadius Reviewer

Scalability

Magento Commerce, part of Adobe Commerce Cloud

No score
No answers yet
No answers on this topic

Wix

Wix 9.0
Based on 1 answer
I give this rating to Wix because it's a great content creator. It has a great platform and also offers great customer service. If you encounter any technical issues, with Wix you will find a solution. For premium members or domain holders, this is the same as for Trial members or non-domain holders.
Horacio Carcamo | TrustRadius Reviewer

Return on Investment

Magento Commerce, part of Adobe Commerce Cloud

  • Magento has provided our primary platform for our eCommerce Business over the last four years. It has its limitations, but have been reliable. We have no immediate plans to move off of Magento.
  • If and when we decide to launch the 4th domain and intend to produce a more personalized or customizable user-experience, we may search for a platform that supports a wider variety of visual and custom options "out of the box".
Zach Shelley | TrustRadius Reviewer

Wix

  • For clients, it has had a positive ROI. The site I built for them using Wix was able to function as their hub for events and for marketing their events.
  • For myself, it has had a small negative impact. I've let my premium account expire due to not needing it anymore. For generating leads for my freelance business I've found that LinkedIn is by far the better choice.
  • Overall, I have been able to add my experience using Wix to my personal portfolio and resume. I can advise clients on its pros and cons as well as jump in and help them with the Wix interface if they ask me to do so.
Deven Bhagwandin | TrustRadius Reviewer

Pricing Details

Magento Commerce, part of Adobe Commerce Cloud

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Wix

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Magento Commerce, part of Adobe Commerce Cloud
7.6
Wix
8.5

Likelihood to Renew

Magento Commerce, part of Adobe Commerce Cloud
9.8
Wix
10.0

Usability

Magento Commerce, part of Adobe Commerce Cloud
9.0
Wix
8.7

Reliability and Availability

Magento Commerce, part of Adobe Commerce Cloud
10.0
Wix
9.0

Performance

Magento Commerce, part of Adobe Commerce Cloud
9.0
Wix
9.0

Support Rating

Magento Commerce, part of Adobe Commerce Cloud
8.0
Wix

Online Training

Magento Commerce, part of Adobe Commerce Cloud
8.0
Wix

Implementation Rating

Magento Commerce, part of Adobe Commerce Cloud
8.0
Wix

Scalability

Magento Commerce, part of Adobe Commerce Cloud
Wix
9.0

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