89 Ratings
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Score 7.5 out of 100
44 Ratings
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Score 7.2 out of 100

Likelihood to Recommend

Magento Open Source

Magento Open Source is well suited for small or medium-sized businesses who don't have a lot of money or time to start their online store. If our web design client can select a specific pre-made template beforehand, and they do not want a ton of complex or extremely specific functionalities, then we suggest Magento Open Source to the client. If the client is a large retailer wanting very specific features, then OpenCart or complete custom code might be a better choice.
.Kim Murphy | TrustRadius Reviewer

Oracle CX Commerce (formerly Oracle Commerce Cloud)

With development of Audiences, OCC is particularly well suited for providing UTM and geographic based personalization. We are a relatively small company with just one designer, one front end developer and four merchandisers so there are limits to how granular we can get in using the tools. There are also extensive B2B services available that we do not use at all. For smaller companies, OCC, may be more horsepower than they need.
Russell Glitman | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

Magento Open Source
7.3
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.0
Product catalog & listings
Magento Open Source
7.6
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.7
Product management
Magento Open Source
6.9
Oracle CX Commerce (formerly Oracle Commerce Cloud)
6.7
Bulk product upload
Magento Open Source
7.3
Oracle CX Commerce (formerly Oracle Commerce Cloud)
7.7
Branding
Magento Open Source
7.9
Oracle CX Commerce (formerly Oracle Commerce Cloud)
7.6
Mobile storefront
Magento Open Source
7.0
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.4
Product variations
Magento Open Source
8.3
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.7
Website integration
Magento Open Source
8.3
Oracle CX Commerce (formerly Oracle Commerce Cloud)
9.6
Visual customization
Magento Open Source
6.5
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.6
CMS
Magento Open Source
5.4
Oracle CX Commerce (formerly Oracle Commerce Cloud)
6.2

Online Shopping Cart

Magento Open Source
7.6
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.1
Abandoned cart recovery
Magento Open Source
7.4
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.3
Checkout user experience
Magento Open Source
7.9
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.0

Online Payment System

Magento Open Source
8.1
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.3
eCommerce security
Magento Open Source
8.1
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.3

eCommerce Marketing

Magento Open Source
7.5
Oracle CX Commerce (formerly Oracle Commerce Cloud)
7.9
Promotions & discounts
Magento Open Source
7.7
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.0
Personalized recommendations
Magento Open Source
6.8
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.0
SEO
Magento Open Source
8.1
Oracle CX Commerce (formerly Oracle Commerce Cloud)
7.7

eCommerce Business Management

Magento Open Source
7.8
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.0
Multi-site management
Magento Open Source
7.0
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.3
Order processing
Magento Open Source
8.0
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.3
Inventory management
Magento Open Source
7.7
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.3
Shipping
Magento Open Source
8.4
Oracle CX Commerce (formerly Oracle Commerce Cloud)
8.6
Custom functionality
Magento Open Source
7.7
Oracle CX Commerce (formerly Oracle Commerce Cloud)
6.5

Pros

Magento Open Source

  • Magento 2 CE has a very robust document workflow which mirrors most mid-large ERP systems. There's a "papertrail" which mimics your business processes, and each part of the process is exposed to the API which makes for some great integration potential.
  • Magento 2 CE is also great for tracking customer history, saves a record for each and allows you to understand customer interests better.
  • Magento 2 CE is highly expandable, with a full marketplace of free and premium modules that should accomplish some pretty niche sales or service goals.
Brendon Brown | TrustRadius Reviewer

Oracle CX Commerce (formerly Oracle Commerce Cloud)

  • OCC has internationalization capabilities and makes it easy to build multinational and multilingual online shops.
  • A business user can easily extend the catalog structure by adding new product attributes. They can also change the look and feel/design of the page without development.
  • It is easy to add new functionalities by creating some widgets which can be uploaded to the target environment. So it is very easy to extend the payment gateway and add new payment providers.
  • Release cycles are much shorter and less CRs are needed.
Heiko Mock | TrustRadius Reviewer

Cons

Magento Open Source

  • Not the simplest of solutions to use or maintain from an end-user perspective
  • Other platforms are better with regards to SEO in our experience
  • Fairly sluggish and slow compared to other platforms without the correct server specification and performance optimization work.
David Bryan | TrustRadius Reviewer

Oracle CX Commerce (formerly Oracle Commerce Cloud)

  • Absence of an IDE - Changes that our developers make on their local IDEs have to be uploaded back to the Cloud, and vice-versa. It would be nice to make these edits/changes in real-time.
  • Pricing models need improvements - Pricing models are pretty harsh and probably out of the scope for medium-sized companies and smaller.
  • Slow transaction processing - Not something that happens very often, but there will be times where it takes over 10 seconds for a given transaction to be processed.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Magento Open Source

Magento Open Source 10.0
Based on 1 answer
It's the dominant force in the SMB open source market. With the continued support of eBay/PayPal, Magento will continue to evolve and should be a market leader for some time.
Bret Williams | TrustRadius Reviewer

Oracle CX Commerce (formerly Oracle Commerce Cloud)

Oracle CX Commerce (formerly Oracle Commerce Cloud) 9.1
Based on 1 answer
Oracle Commerce Cloud is definitely not my favorite platform to use, however our company has gotten very comfortable with the way our website operates using it so I do not see us switching to a different product any time soon. Over time, I’ve grown to have a love/hate relationship with this product, but as I learn more about what it offers I come to appreciate its functionality more
Felicia DiSano | TrustRadius Reviewer

Alternatives Considered

Magento Open Source

Magento is hands down better than any hosted platform (i.e., BC), but only if you have a good development team. Hosted platforms are very limiting as to what you can accomplish "outside the box." Magento is much better than WooCommerce in its user friendliness and its feature set.
Lynn Thames | TrustRadius Reviewer

Oracle CX Commerce (formerly Oracle Commerce Cloud)

We weighed a few different options, including adjusting our own custom solution, but ultimately chose OCC due to Oracle's backing and integration with other Oracle items, which we also acquired (ERP, project management, etc.). Really, it's about a stable ecosystem with a massive amount of resources behind it - we're confident that any issues we run into can either be easily fixed, or it's a large enough ecosystem with users that there's an acceptable workaround that someone already has found. AI integration out-of-the-box is pretty great, too.
Michael Weissberg | TrustRadius Reviewer

Return on Investment

Magento Open Source

  • It definitely let us start with a decent store and scale from 0 to 15,000 products without many performance issues. But that comes with a cost: we were unable to change the design of the checkout, SEO was poor, and adding banners or more store-related things was very time consuming.
  • Debugging is hard and you will break your head with some errors that break your store, and you don't know how to solve them. This was one of the reasons why we left it.
Santiago Valdés | TrustRadius Reviewer

Oracle CX Commerce (formerly Oracle Commerce Cloud)

  • We were able to drive sales for one of our clients up by 50% over the course of a 6 month window by revamping their online web store with Oracle ATG.
  • Sharing data and communication improved greatly between legal/finance and marketing.
Joseph R. Sweeney | TrustRadius Reviewer

Pricing Details

Magento Open Source

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Oracle CX Commerce (formerly Oracle Commerce Cloud)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Magento Open Source
6.9
Oracle CX Commerce (formerly Oracle Commerce Cloud)
6.4

Likelihood to Renew

Magento Open Source
10.0
Oracle CX Commerce (formerly Oracle Commerce Cloud)
9.1

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