18 Ratings
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Score 6.9 out of 100
7 Ratings
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Score 9 out of 100

Likelihood to Recommend

Magnolia V5+

Magnolia CMS is a great product to develop enterprise websites, extranets and intranets. At the moment, the community is growing day by day but so far not many extensions are available. Magnolia is an enterprise CMS, the initial learning curve takes time, to learn all its functionalities and how to customize it is necessary to know Java. When one wants to develop just a simple website without complexity which doesn’t need any specific features such as workflow, versioning, environment separation between staging and public, etc. it is preferable to choose another CMS.
Maurizio Müller | TrustRadius Reviewer

Verint Digital Feedback Management (OpinionLab)

OpinionLab is a great way to collect passive feedback from our online users in a simple unobtrusive manner. Easily implemented by most areas of the organization and used to help direct new product development. It can also aid in determining issues with our online tools and processes.
Richard Perroset | TrustRadius Reviewer

Feature Rating Comparison

Security

Magnolia V5+
7.0
Verint Digital Feedback Management (OpinionLab)
Role-based user permissions
Magnolia V5+
7.0
Verint Digital Feedback Management (OpinionLab)

Platform & Infrastructure

Magnolia V5+
7.0
Verint Digital Feedback Management (OpinionLab)
API
Magnolia V5+
7.0
Verint Digital Feedback Management (OpinionLab)
Internationalization / multi-language
Magnolia V5+
7.0
Verint Digital Feedback Management (OpinionLab)

Web Content Creation

Magnolia V5+
6.9
Verint Digital Feedback Management (OpinionLab)
WYSIWYG editor
Magnolia V5+
6.0
Verint Digital Feedback Management (OpinionLab)
Code quality / cleanliness
Magnolia V5+
6.0
Verint Digital Feedback Management (OpinionLab)
Admin section
Magnolia V5+
7.0
Verint Digital Feedback Management (OpinionLab)
Page templates
Magnolia V5+
7.0
Verint Digital Feedback Management (OpinionLab)
Library of website themes
Magnolia V5+
7.0
Verint Digital Feedback Management (OpinionLab)
Publishing workflow
Magnolia V5+
7.0
Verint Digital Feedback Management (OpinionLab)
Form generator
Magnolia V5+
8.0
Verint Digital Feedback Management (OpinionLab)

Web Content Management

Magnolia V5+
6.6
Verint Digital Feedback Management (OpinionLab)
Content taxonomy
Magnolia V5+
6.0
Verint Digital Feedback Management (OpinionLab)
SEO support
Magnolia V5+
7.0
Verint Digital Feedback Management (OpinionLab)
Bulk management
Magnolia V5+
7.0
Verint Digital Feedback Management (OpinionLab)
Availability / breadth of extensions
Magnolia V5+
7.0
Verint Digital Feedback Management (OpinionLab)
Community / comment management
Magnolia V5+
6.0
Verint Digital Feedback Management (OpinionLab)

Pros

Magnolia V5+

  • Easy to use for end users
  • You can use both jsp and ftl
  • It lets you easily develop a site for both mobile and desktop (V5 only)
  • Nice templating mechanism
Davide Dispenza | TrustRadius Reviewer

Verint Digital Feedback Management (OpinionLab)

  • Easily deployed, using either standard templates or custom installs.
  • Easy reporting interface, and good delivery options for automated reports.
  • Extendable methods for extracting real-time voice of the customer comments during product launches, releases or other critical timeframes.
Dieter Davis | TrustRadius Reviewer

Cons

Magnolia V5+

  • Publishing
  • Content Management
  • Subscribe
Anonymous | TrustRadius Reviewer

Verint Digital Feedback Management (OpinionLab)

  • Add a multi user dashboard.
Alex Corzo | TrustRadius Reviewer

Likelihood to Renew

Magnolia V5+

Magnolia V5+ 9.5
Based on 3 answers
I am unable to rate this.
Anonymous | TrustRadius Reviewer

Verint Digital Feedback Management (OpinionLab)

Verint Digital Feedback Management (OpinionLab) 8.0
Based on 1 answer
The cost versus product is a good value, so it all depends on the customer's needs/wants, and of course, budget
Alex Corzo | TrustRadius Reviewer

Alternatives Considered

Magnolia V5+

The web features of Magnolia are better.
Andrea Castelli | TrustRadius Reviewer

Verint Digital Feedback Management (OpinionLab)

OpinionLab is more popular than ForeSee with small companies and startups (1-50 employees), while Foresee is more suited for medium-sized companies (51-1000 employees) as well as with large to enterprise companies (1000+ employees). OpinionLab integrates with IBM Tealeaf and Digital Analytics, Salesforce Sales Cloud and FullStory, while Foresee integrates with Nebula CX and UserVoice. Depending on the size of your company and other platforms you need to integrate with it, let those help you decide which of these multi-channel customer experience analytics platform are best for your company.
Richard Perroset | TrustRadius Reviewer

Return on Investment

Magnolia V5+

  • The biggest business for Tinext is digital marketing. Our team - which includes Sales accounts, Project managers, information architects, software engineers, designers, system engineers, etc. - use Magnolia CMS every day. Having a team focused on a product only is very efficient and allows us to offer a good service and advice to customers.
  • Our customers have very high expectations and need a lot of integration: the flexibility of Magnolia allows us to satisfy every request.
Maurizio Müller | TrustRadius Reviewer

Verint Digital Feedback Management (OpinionLab)

  • OpinionLab has provided very valuable insights, as a method of detection of site issues or customer struggle, where we can tie it to a customer experience in Tealeaf or Clicktale and then quantify the issue.
  • Feedback in customer service applications has also helped us improve our call center agent's experience by allowing them to report application issues on a system that didn't have as much analyst or product development priority, and reduce our average handle time.
Dieter Davis | TrustRadius Reviewer

Pricing Details

Magnolia V5+

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Magnolia V5+ Editions & Modules

Edition
Magnolia Community Edition$0
Magnolia Enterprise Edition Standard-2
Magnolia Enterprise Edition Pro-2
  1. per instance
Additional Pricing Details

Verint Digital Feedback Management (OpinionLab)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Verint Digital Feedback Management (OpinionLab) Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Magnolia V5+
7.0
Verint Digital Feedback Management (OpinionLab)
9.0

Likelihood to Renew

Magnolia V5+
9.5
Verint Digital Feedback Management (OpinionLab)
8.0

Online Training

Magnolia V5+
8.2
Verint Digital Feedback Management (OpinionLab)

Add comparison