Sinch Mailgun vs. Mailjet

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Sinch Mailgun
Score 6.3 out of 10
N/A
Mailgun is a transactional email API service which was owned and supported by Rackspace (acquired in 2012) and then spun off in 2017 as an independent and standalone entity. It is now supported by Sinch since that company's acquisition of Mailgun and Mailjet, through acquiring Pathwire.
$35
per month
Mailjet
Score 8.0 out of 10
N/A
Mailjet is an email solution designed for both marketers and developers. Mailjet allows them to create, send, and track marketing and transactional emails via a user interface or APIs. EMAIL MARKETING Mailjet’s user interface is available in 5 languages (English, French, German, Spanish, and Italian) and enables marketing teams to create, test, and send emails. Its drag & drop email builder helps users create responsive emails. The user management…
$7.49
per month
Pricing
Sinch MailgunMailjet
Editions & Modules
Foundation
$35
per month
Growth
$80
per month
Scale
$90
per month
Flex
Free
Basic
$9.65
per month
Premium
$20.95
per month
Free
Free
Enterprise
Custom Pricing
Offerings
Pricing Offerings
Sinch MailgunMailjet
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsBASIC - All of Mailjet’s core features for a low price. PREMIUM - Advanced features to leverage email strategy.
More Pricing Information
Community Pulse
Sinch MailgunMailjet
Considered Both Products
Sinch Mailgun
Chose Sinch Mailgun
Amongst the various transactional email vendors (Mandrill by MailChimp, SendGrid's transactional email product, Mailjet, etc.) they are all relatively similar. Mailgun stands out in that it has one of the more generous free tiers and therefore is a strong choice for small …
Mailjet
Chose Mailjet
To date we haven't used Mailgun for all that long so I cannot comment just yet
Top Pros
Top Cons
Features
Sinch MailgunMailjet
Email & Online Marketing
Comparison of Email & Online Marketing features of Product A and Product B
Sinch Mailgun
-
Ratings
Mailjet
8.1
14 Ratings
1% below category average
WYSIWYG email editor00 Ratings6.512 Ratings
Dynamic content00 Ratings7.69 Ratings
A/B testing00 Ratings7.57 Ratings
Mobile optimization00 Ratings8.513 Ratings
Email deliverability reporting00 Ratings9.314 Ratings
List management00 Ratings9.114 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Sinch Mailgun
-
Ratings
Mailjet
8.6
13 Ratings
9% above category average
Dashboards00 Ratings7.813 Ratings
Standard reports00 Ratings9.313 Ratings
Best Alternatives
Sinch MailgunMailjet
Small Businesses
Mailchimp Transactional Email (Mandrill)
Mailchimp Transactional Email (Mandrill)
Score 7.5 out of 10
ReachMail
ReachMail
Score 10.0 out of 10
Medium-sized Companies
Mailchimp Transactional Email (Mandrill)
Mailchimp Transactional Email (Mandrill)
Score 7.5 out of 10
VerticalResponse
VerticalResponse
Score 10.0 out of 10
Enterprises

No answers on this topic

Emma by Marigold
Emma by Marigold
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Sinch MailgunMailjet
Likelihood to Recommend
4.1
(27 ratings)
3.6
(14 ratings)
Usability
7.0
(1 ratings)
-
(0 ratings)
Availability
10.0
(1 ratings)
-
(0 ratings)
Performance
9.0
(1 ratings)
-
(0 ratings)
Support Rating
7.4
(7 ratings)
-
(0 ratings)
Product Scalability
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
Sinch MailgunMailjet
Likelihood to Recommend
Sinch (formerly CLX Communications)
Mailgun's pay-as-you-go pricing structure is fantastic, especially if you don't need to send that much email. The pricing, including the free tier, is much more generous than what you can get with some pricier providers, like SendGrid. I mainly just use Mailgun as an SMTP server for web services, and the service has been set-up-and-forget, which is great because I never even have to log onto the Mailgun website and do any work. Mailing list support also looks great for rolling-your-own and not relying on more expensive mailing list services.
Read full review
Sinch (formerly CLX Communications)
I raised a ticket. It’s been four days and they won’t reply. So I raised another ticket asking why they are not replying. The issue was quite urgent. Then in a very short time, I saw the ticket was closed. So they have time to close my ticket, but they don’t have time or they don’t want to reply to a ticket. Very interesting.

Their attitude of doing nothing is the worst and the rudest I’ve ever seen in my years of working with several email service companies. And I see that they blame this on the pandemic. But many other good companies, they are not doing this. Your problem is your problem, don’t try to blame someone else.

So, please DO NOT buy it, consider others.
Read full review
Pros
Sinch (formerly CLX Communications)
  • Its SMTP is very easy to use and it integrates easy with all CMS and frameworks.
  • It allows you to have a record of the incoming/outgoing emails and get useful statistics about them.
  • Thanks to their 5000 free emails per month, it is a very good option to startups and small companies.
Read full review
Sinch (formerly CLX Communications)
  • Mailjet is good at "links", it's really easy to link your content and photos to outside links.
  • Mailjet is good at getting emails out in a timely fashion.
  • Mailjet is really cost-effective compared to their competitors for what all you get.
Read full review
Cons
Sinch (formerly CLX Communications)
  • No built-in templating features (This was a bit sad after coming from Mandrill which excelled at this)
  • Dashboard UI (although easy to use) is a bit dated in appearance
  • Logs are cumbersome compared to Mandrill
  • Setting up TLD (top level domain) names (things like .online or .church) that are not common require an email to tech support (this is annoying)
  • Sometimes can be slow in delivery
  • Shared IP addresses can be SPAM filtered or delayed (requires an email to support to have a new one assigned - Note: this can be mitigated by buying a dedicated one for a monthly fee)
Read full review
Sinch (formerly CLX Communications)
  • Customer service is not excellent.
  • My email list's integrity was in question. They repeatedly turned off our service questioning my results.
  • Multiple times I went to use the service in need of sending out an email and our service was not working.
Read full review
Usability
Sinch (formerly CLX Communications)
It could be more up-to-date and could offer some extra features that other competitors do like templating and better querying and filtering. As it is right now most things are easy to use but seem rather barebones next to Mandrill. The API is easy to implement thanks to the great documentation which is why I recommend Mailgun so often.
Read full review
Sinch (formerly CLX Communications)
No answers on this topic
Reliability and Availability
Sinch (formerly CLX Communications)
There have been a few minor outages through the years, but nothing more than a few minutes. These small outages are to be expected in any kind of a SaaS product, but Mailgun handles them very well. We designed our software to just retry sending after a while if there is an outage. As far as I know, we have never had to do more than a few retry cycles. This is all automated on our end, so we rarely even notice. Our customers have never noticed any mail sending outages.
Read full review
Sinch (formerly CLX Communications)
No answers on this topic
Performance
Sinch (formerly CLX Communications)
The API and the deliverability of emails is excellent. Their API is very responsive and performs perfectly fine. I have no complaints there. Their management interface though (accessed through the web) is pretty slow though. Searching through lists of emails when I'm tracking down a problem for a customer can take 10+ seconds which is annoyingly high for a modern web app.
Read full review
Sinch (formerly CLX Communications)
No answers on this topic
Support Rating
Sinch (formerly CLX Communications)
You can't seem to get ANY support until you shell out hundreds of dollars per month. I even did this when we could not deliver mail with Mailgun, and the response was slow and inadequate. Nor would they refund my money. I'll never be a customer of Mailgun again.
Read full review
Sinch (formerly CLX Communications)
No answers on this topic
Alternatives Considered
Sinch (formerly CLX Communications)
To be honest, the tools are quite similar and again I dont recommend using them as a standalone products, but they power the work we do via CRMs and our marketing campaigns. Mailgun integrates slightly better which it is why it is the preferred choice for our agency, as it integrations options seem to be better
Read full review
Sinch (formerly CLX Communications)
Mailjet was much easier to set up, and much more affordable for us than other solutions we evaluated, such as SendGrid. SendGrid may be better suited for organizations with larger volumes or more technical staff, but for us, Mailjet was a superior solution at this time. We also looked at other competitors, but Mailjet impressed us the most with their ease of use and excellent customer support.
Read full review
Scalability
Sinch (formerly CLX Communications)
Over the past six years, Mailgun has scaled with our growth very easily. We haven't had to make any code changes to handle our larger volume today, and their pricing has scaled naturally with our growth. As far as I know, there is nothing we will need to do in order to grow 10-fold. Mailgun just handles the load really well.
Read full review
Sinch (formerly CLX Communications)
No answers on this topic
Return on Investment
Sinch (formerly CLX Communications)
  • By not investing in our mail server, we have saved huge amount of money and time. For configuration and installation of an email server on Linux-based server, we would have to hire a network administrator.
  • If email delivery is an issue in a hosting provider, another solution is to switch the hosting. Fortunately with Mailgun, we didn't need to try different hosts and experiment which one works best for emails. We can stick to our existing web hosting provider and would not need to change it just for the sake of improving email deliverability.
  • The pricing of Mailgun is very cheap and straightforward. First 10K emails are free every month and that's a big advantage for our organization because our volume of emails is rarely more than 10K per month.
Read full review
Sinch (formerly CLX Communications)
  • Changing from active campaign to Mailjet decreased our mail spend by more than 50% in savings.
  • Been able to send so many emails for different campaigns increases our retention with active users who became engaged users. In our case, it is important to be in constant communication with customers.
  • Mailjet needs to be complemented with other tools, such as Zapier, in order to create better implementations. It might cost you for additional software but it is still cheaper than solutions that charge you by the number of users.
Read full review
ScreenShots

Mailjet Screenshots

Screenshot of Passport is Mailjet’s email editor that helps you create responsive emails in minutes and enables you to collaborate in real-time with other users inside the builder!Screenshot of Work as a team with Mailjet by inviting your team members to your accounts and defining each person’s role to increase productivity and ensure brand consistency.Screenshot of Check your campaign’s real-time statistics including opens, clicks, bounces, and more.Screenshot of Integrate Mailjet in less than 5 minutes and start sending emails via SMTP relay or Send API.Screenshot of Mailjet’s flexible infrastructure can process millions of emails per hour for customers worldwide with infinite scalability, real-time statistics, server availability, and distributed architecture.