What users are saying about
1 Ratings
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Score 5 out of 100
2 Ratings
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Score 7.5 out of 100

Likelihood to Recommend

MailMeter

If you are looking for an onsite solution, MailMeter does the job. Like any program, you will have problems on occasion, however the product is fairly stable. In my opinion, mail archiving is a service that's more suited towards cloud-based services rather than on premise. Much like a spam filter that runs on a Windows server, this product feels like it's from a bygone era.
Kenny McGarrity | TrustRadius Reviewer

Smarsh Connected Suite

This appliance is well suited for organizations that have a need to monitor, moderate, or log social networking site use or the use of any website. It is a very solid tool for any information security department to have at their disposal.
Anonymous | TrustRadius Reviewer

Pros

MailMeter

  • The program is a beast and continues to chug away at emails.
  • The interface is simple and doesn't require reading a manual to understand.
  • MailMeter works fully with all versions of Exchange, including Office 365.
Kenny McGarrity | TrustRadius Reviewer

Smarsh Connected Suite

  • Discovery: It allows for easy discoveries by the compliance and cyber security departments.
  • Ethical walls: This keeps certain departments from talking to each other.
  • Very granular control. This is a big product meaning you can get very detailed with it.
  • Once it's configured and running, we hardly ever have any issues.
Will Jordan | TrustRadius Reviewer

Cons

MailMeter

  • Due to its nature, MailMeter's storage of data files will continue to grow as time goes on. Plan accordingly!
  • Like the data files, the MailMeter SQL database becomes huge over time - Plan accordingly!
  • We have been through several versions of this program, and at times mail journal processing has stopped causing problems with mail flow.
Kenny McGarrity | TrustRadius Reviewer

Smarsh Connected Suite

  • Its configuration options were very large and required a good deal of time to learn all of the various settings.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

MailMeter

No score
No answers yet
No answers on this topic

Smarsh Connected Suite

Smarsh Connected Suite 8.1
Based on 2 answers
It's the only product at this time that meets all of our requirements.
Will Jordan | TrustRadius Reviewer

Support Rating

MailMeter

MailMeter 3.0
Based on 1 answer
Of the few times I've dealt with support, I felt like the people who were on the other end couldn't help me. Latest instance was with resolving a license renewal issue, they had to connect me to someone in Ireland and were on a tight schedule to help me during their shift. Come to find that I could not renew a license because their license server was down. In all it wasn't a good support experience, however unfortunately par for the course.
Kenny McGarrity | TrustRadius Reviewer

Smarsh Connected Suite

No score
No answers yet
No answers on this topic

Alternatives Considered

MailMeter

Probably an unfair comparison, but Mimecast has some interesting features that MailMeter does not. First, Mimecast is cloud, MailMeter is on-premise. Mimecast has all the same eDiscovery features that MailMeter has, however is also able to offer seamless archive stubbing into Outlook. Since you don't have to suck up resources on your local network, you easily save money spent on disk/compute resources.
Kenny McGarrity | TrustRadius Reviewer

Smarsh Connected Suite

This was the only appliance of its kind that I have used. Other devices have different capabilities for web filtering such as the checkpoint firewalls, but none of them offered the overall solution that was deployed with this product at that time.
Anonymous | TrustRadius Reviewer

Return on Investment

MailMeter

  • This product has done a bang up job in providing quick access to historical email content. The amount of time saved, including instant verification of email transactions, make this product worth the yearly license.
  • As a result of hosting our mail archive onsite, we have had to spend large amounts of our total pool on disk space, cutting down on overall ROI.
  • MailMeter does not require hefty Virtual Machine resources, which allows us to allocate resources towards other servers.
Kenny McGarrity | TrustRadius Reviewer

Smarsh Connected Suite

  • Faster investigative work has led to increased employee efficiency when working on security investigations.
Anonymous | TrustRadius Reviewer

Pricing Details

MailMeter

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Smarsh Connected Suite

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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