What users are saying about
2 Ratings
24 Ratings
2 Ratings
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Score 7.9 out of 100
24 Ratings
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Score 8.6 out of 100

Likelihood to Recommend

Maitre'D

Maitre'D is great in a shop where multiple terminals are needed. Servers and Bartenders can use any terminal they are near (there are some exceptions, but that is up to the location to make terminals tied to people or not).

On the other hand, a small single terminal shop would be a good fit for Maitre'D, there are much less expensive options for the smaller need.
Robert Kaskel | TrustRadius Reviewer

PayPal Here

PayPal Here seems to be well suited for low volume merchants with a low average sale. We seem to struggle to have any kind of stability or success in taking payments with an average single sale amount of $300 and have to call in for help every time. They also don't always follow their own rules regarding when they will hold funds and when they won't.
Anonymous | TrustRadius Reviewer

Pros

Maitre'D

  • Maitre'd allows us to use their Broadcaster module to push product and pricing updates to all five of our regions, simplifying product rollout and updates.
  • The program is versatile and allows for integration with loyalty and online ordering systems, however that does require some advanced technical knowledge to properly execute.
  • The program is easy to learn from a cashier and management standpoint, new hires can get up to speed quickly which helps minimize required training time and ultimately labor hours.
Anonymous | TrustRadius Reviewer

PayPal Here

  • Our customers can check out no matter where we are.
  • It is incredibly easy to use. Training new retail employees and volunteers takes almost no time.
  • When we were shopping around for solutions, Paypal Here was very cost effective.
  • Implementation with our current systems went very smoothly. The Paypal support team was great.
Anonymous | TrustRadius Reviewer

Cons

Maitre'D

  • Maitre'D could make better use of pick lists, especially when it comes to the delivery and take-out orders. The interface is out-dated and feels awkward and needlessly cumbersome.
  • When a problem (bug) is discovered, I would like to see better and more rapid response from the company.
  • Major improvements are slow to happen. I am on the same major version as I started with 7 years ago and I believe there are customers still using the prior version. This seems like too long for a company to allow old versions to live and must force them to support too many different variations. This situation has to detract from the company to develop new and better capabilities.
  • Access to raw data is not possible, custom reports are not available. I consider this a major drawback. Entering a lot of new items, or changing a lot of item information is painful. Changes are made item by item, no bulk edits. For example, let's say I want to increase the price of beer by $1 and I have 50 types of beers, I will need to modify 50 individual items, that is easily more than an hour's work.
Robert Kaskel | TrustRadius Reviewer

PayPal Here

  • The receipt that people receive for a donation made through PayPal Here isn't easily edited/adjusted. I would like to add our branding and specific text to it.
Anonymous | TrustRadius Reviewer

Support Rating

Maitre'D

No score
No answers yet
No answers on this topic

PayPal Here

PayPal Here 8.3
Based on 4 answers
Support hasn't been needed in the 2 years of using PayPal but I have received calls from the company in the past asking about my experience with the device that was sent to me and they were pretty helpful with advice. Support is all over the internet if needed but for emergencies, so it is best to contact them during business hours.
Kevin Miller | TrustRadius Reviewer

Alternatives Considered

Maitre'D

We have been on various versions of Maitre'd for about ten years now and came from conventional cash registers. Maitre'd obviously added tremendous value in that situation. As far as looking to the future goes, we have compared Maitre'd to various competitors and found our biggest knock on it is they haven't moved to a cloud model yet.
Anonymous | TrustRadius Reviewer

PayPal Here

The PayPal Here app and the PayPal Here card reader are the only solutions we have ever used for manual processing of credit card payments or performing transactions where we physically accept payment via credit cards in person. We have never tried the Square credit card reader device or any other point of sale system.
Jim Nelson | TrustRadius Reviewer

Return on Investment

Maitre'D

  • My shop needs a POS to operate efficiently. We are too large to go manual, there would be way too many mistakes. Maitre'D is a good choice for our need.
  • The Berg liquor pouring control system has a native interface into Maitre'D and our return on investment was 4 or 5 months.
Robert Kaskel | TrustRadius Reviewer

PayPal Here

  • PayPal Here is worth every penny. We aren't charged anything more than processing fees and for those people that have PayPal accounts when they donate it costs us nothing, which is a money saver.
  • Also, we have access to the donations collected within 1-2 business days via direct deposit, and having access to capital sooner increases our ability to meet our campaign goals.
  • PayPal Here is also cheaper than ActBlue, the leading donation collection mechanism for Democratic campaigns. Additionally, the donations are bundled and sent to us via paper check once a week which causes a delay in access to funds and requires trips to the bank.
Fredrick Doss, M.A. | TrustRadius Reviewer

Pricing Details

Maitre'D

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

PayPal Here

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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